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Transwest Ford

Scottsbluff, NE

Overview
Employees
Reviews
Vehicles
4.5
406 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 406 reviews

December 19, 2024

Overly pleased and was pleased with pricing and how everything was explained on what needed to get done More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Ramirez
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Dec 23, 2024 -

Transwest Ford responded

Thank you for the wonderful review, Dave. Our technicians and customer service team do a wonderful job of helping our customers get back on the road. We appreciate your business and look forward to working with you again! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 15, 2024

Mislead us about the total of the cost of repairs. Was significantly higher than what was quoted. More

by non
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Ramirez
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Dec 27, 2024 -

Transwest Ford responded

non, I’m sorry to hear about your poor experience with our location. We want to address your concerns but will need additional information. We did not meet your expectations and as a manager here I would be happy to get involved and help you. Here is my contact information. Please call me at your convenience. David Dillon | Service Manager | Transwest Ford Office: (308) 256-0333 | Email: david.dillon@transwest.com

December 15, 2024

I sure do appreciate it. They did an eclipse job on fixing my car at the last spur of the moment. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Dec 23, 2024 -

Transwest Ford responded

Thanks for the great review, none23! It's our goal to always work to get you back on the road faster, glad we could help! We look forward to a long relationship with you and all your vehicles! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 14, 2024

Very easy to work with and offered multiple options for us. Dominic was very helpful with answering all questions. More

by Kelly R
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Romo
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Dec 23, 2024 -

Transwest Ford responded

Kelly R, thank you so much for your fantastic review, kind words, and 5-star rating! We appreciate your business and can't wait to continue the relationship on your routine maintenance visits! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 14, 2024

Has been helpful so far. Trust them with our service and staff is very helpful More

by RLEAHY442000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Ramirez
Report | Print
Dec 23, 2024 -

Transwest Ford responded

Thank you for the wonderful review, Rleahy442000. It's our goal to keep our team at the forefront of knowledge to help provide customers like you with the information you need to make decisions on your vehicle repair. Thanks for the kudos! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 11, 2024

Mario provided exceptional customer service in a timely manner. He was very knowledgeable and kept me up to date on the process. Great Job!! More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Dec 13, 2024 -

Transwest Ford responded

Thank you so much for your review, Amber. We appreciate you giving such a sincere review of our GMC dealership. We aim to give you a great experience every time. We look forward to working with you again soon! Sincerely, The Transwest Team

December 11, 2024

Customer service excellent! Can always depend on this staff in Scottsbluff. We recommend them to all our friends. More

by DREILINGFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Lapp, Mario Ramirez
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Dec 13, 2024 -

Transwest Ford responded

Thank you for taking the time to leave us a review, Dreilingfam. We appreciate you sharing your story and for choosing Transwest for your transportation needs. Thanks for all those referrals too! Transwest Ford

December 09, 2024

Michael, Drew were very knowledgeable and help. We absolutely enjoyed our experience at Transwest Ford in Scottsbluff. Thank you. More

by Tamara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mawhinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Transwest Ford responded

Agreed, Tamara! We're proud of our Scottsbluff team and their dedication to customers like you finding the Ford you were looking for. Thank you for your business and the kudos! Transwest Ford

December 08, 2024

They got us right in, the work was done to our satisfaction, text messages to keep us updated on progress. Car was cleaned beautifully before returning it. More

by everart2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Ramirez
Report | Print
Dec 10, 2024 -

Transwest Ford responded

We are so glad to have been able to serve you, everart2003. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Sincerely, The Transwest Team

December 07, 2024

Appreciate the car wash . Would like to have both front and rear floors cleaned and dashboard wiped off. More

by Rozy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Transwest Ford responded

Thank you for your 5-star review, Rozy. We strive to provide a great customer experience every time. Thank you for your business. Travel safely. Transwest Ford

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