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Transwest Ford

Scottsbluff, NE

4.5
287 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 287 reviews

May 03, 2024

Not happy with the service was charged for diagnostic service when it was not needed More

by rhoff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert MacDonald
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Took pickup in to get cam phasers replaced. After paying them $4000 to replace the phasers, it still has the phaser rattle because they installed a faulty part or installed incorrectly. Service More

by tallison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Cross
May 01, 2024

Staff was helpful and courteous. Waiting room was clean and fully stocked. Service was done promptly and explanations were provided for all of the work done. More

by CHRIS.ARENT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brianna
May 01, 2024 -

Transwest Ford responded

Hi Chris. Transwest Ford is happy Breanna and the service team took great care of you. Our goal is to make service visits as smooth and hassle-free as possible. Thank you very much for the 5-star review and we appreciate your business. The Transwest Ford Team

May 01, 2024

Good service. Very professional. Honest answers and forward suggestions on procedure to go with. Thanks More

by ecctrucking.ke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Miller, Cassie Cross
May 01, 2024

Tried to get recall several times since last July 2023finally got fixed thanks to MARIO More

by mrdtrike584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario gets a five
April 28, 2024

They were friendly and did not pressure me to purchase a vehicle answered every question I had. More

by huskerfero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

I needed an adaptive headlight reprogrammed so it functioned properly and they accomplished the task. More

by Kirk Haas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
April 26, 2024

Mario was awesome to work with. Complicated problem with our 2013 Escape. Mario worked with Car Shield to get our coverage. Kept in communication with us through the process. He was More

by Joe.d.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
April 24, 2024

Service counter & cashier folks were just as friendly as could be. Car was ready for pick up on time. Always appreciate that! More

by geludens
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Lockwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Mehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Racine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross, Mary Woodworth
Apr 24, 2024 -

Transwest Ford responded

Transwest Ford thanks you for the great review. Our teams work hard to deliver a great experience to all of our guests and we are happy they met your expectations. Thank you for allowing us to earn your business and we look forward to seeing you in the future. The Transwest Ford Team

April 23, 2024

Cassie busted her butt trying to get our extended warranty to kick in and cover our transmission. This took forever but she finally got it approved where we didn’t have to pay for a complete takedow More

by Theyarddog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The mechanics and all the others involved in getting our Explorer fixed, Cassie Cross
Apr 24, 2024 -

Transwest Ford responded

Tranwest Ford appreciates the great review. We are happy Cassie was able to help you get your warranty figured out and get you back on the road. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

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