Transwest Ford
Scottsbluff, NE
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 287 reviews
Not happy with the service was charged for diagnostic service when it was not needed service when it was not needed More
Took pickup in to get cam phasers replaced. After paying them $4000 to replace the phasers, it still has the phaser rattle because they installed a faulty part or installed incorrectly. Service After paying them $4000 to replace the phasers, it still has the phaser rattle because they installed a faulty part or installed incorrectly. Service department is refusing to make it right because their “master” technicians are not good enough mechanics to figure it out. More
Staff was helpful and courteous. Waiting room was clean and fully stocked. Service was done promptly and explanations were provided for all of the work done. Waiting room was clean and fully stocked. Service was done promptly and explanations were provided for all of the work done. More
Good service. Very professional. Honest answers and forward suggestions on procedure to go with. Thanks Very professional. Honest answers and forward suggestions on procedure to go with. Thanks More
They were friendly and did not pressure me to purchase a vehicle answered every question I had. vehicle answered every question I had. More
Mario was awesome to work with. Complicated problem with our 2013 Escape. Mario worked with Car Shield to get our coverage. Kept in communication with us through the process. He was Complicated problem with our 2013 Escape. Mario worked with Car Shield to get our coverage. Kept in communication with us through the process. He was a pleasure to work with. More
Service counter & cashier folks were just as friendly as could be. Car was ready for pick up on time. Always appreciate that! could be. Car was ready for pick up on time. Always appreciate that! More
Cassie busted her butt trying to get our extended warranty to kick in and cover our transmission. This took forever but she finally got it approved where we didn’t have to pay for a complete takedow warranty to kick in and cover our transmission. This took forever but she finally got it approved where we didn’t have to pay for a complete takedown to prove that the tranny was shot. We had some other warranty items that needs repaired and I asked to have brakes redone. By the time the transmission arrived for install, everything else was done. Good teamwork and thank you for staying on it 👍🏽 More