Back

Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Williamsville, NY

3.8
1,065 Reviews

7408 Transit Road

Williamsville, NY

14221

Directions

By Type

Showing 1,065 reviews

September 20, 2018

NYS Inspection Dawn always takes care of me. She is the best and very customer focused. I have had other service staff take care of me was not given the attention & More

by smbrn136
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Sep 21, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're happy to know you always receive outstanding service from Dawn. Please reach out if you need anything else!

September 20, 2018

Service completed Service got to the bottom of the issue and resolved it. The work was able to be done under warranty as well. Service department was very busy. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak
Sep 21, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Ken, thank you for taking the time to share feedback. We're happy to know we were able to help you resolve the issue with your vehicle. Should you need anything else, please reach out!

September 19, 2018

Good experience Making a reservation is really saving time. And Bill is very experienced when I found some noise in my car and he figured it out just in a moment. More

by zachary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webber
Sep 20, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words on our service and easy reservation system! We hope to work with you again the next time you are in need :)

September 17, 2018

Oil change and tire rotation I bought a van in 2013. I have free oil changes for life and today I was told that program was discontinued. I still have the vehicle so you still nee More

by STEPHANIE.DIEL
Recommend Dealer
No
Employees Worked With
Dawn Klukowski
Sep 18, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you very much for your comments. Unfortunately the lifetime oil change program was discontinued a few years ago. We do now offer $15 oil changes. I apologize for the lack of communication when your vehicle service was completed. It was an oversight and certainly not our intention. Joe Chambers General Manager

September 17, 2018

New Lease Mike is a great sales person. I have purchased many vehicles from Mike and he is the reason I buy from Transittowne. Service time waits is an issue w More

by JR150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley, Neal Kaufman
Sep 19, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thanks for the kind words on our service team! We hope to have you back the next time you are in need.

September 14, 2018

GREAT --friendly crew and fun to work with. Took time with us and stayed late to help us out and show us various vehicles and helped us lease a new vehicle More

by LINDA20100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Massimo Martinucci, Neal Kaufman
Sep 17, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5 star review, Linda. We're happy to know our standard for excellence was reflected in your lease experience. We hope you're enjoying your new vehicle! Please reach out if you need anything else!

September 14, 2018

Recall Everything was perfect Team there are so pleasant to work with, it was a very quick turnaround too which helped me Great team for sure More

by TIM_SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak
Sep 17, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Tim, thank you for the 5 star review. We strive to provide exemplary service, and we're pleased to know this was reflected in your experience. Please reach out if you need anything else!

September 14, 2018

Very good . Very happy with my car.. the service was excelle My service was excellent. I am really happy with my car. The staff is excellent.My car is excellent. I love my car. I will really come back next time. More

by GOSABRES30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Marc Morford, Zachery Stephen
Sep 17, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're happy to know the quality of service you received was reflective of our standard for excellence. Should you need anything else, please reach out!

September 14, 2018

Super helpful, easy lease experience Max was awesome! He was able to work with us to trade in our two older vehicles for two new ones. The process was very quick and painless (even with h More

by YAGER.LINDSAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Massimo Martinucci
Sep 17, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5 star review and recommendation. we're happy to know we were able to make the process of trading in your vehicles as painless as possible. Should you need anything else, please reach out!

September 13, 2018

Very good service Came in for first oil change and recall. Dealership was busy. Service department kept everyone moving through. Had tires rotated also. It was a pleasa More

by penglert1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Sep 13, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for sharing the details of your experience with us. We're glad you had a positive experience overall, and hope you are doing well.

...
52
...