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Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Williamsville, NY

3.8
1,065 Reviews

7408 Transit Road

Williamsville, NY

14221

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Showing 1,065 reviews

October 19, 2018

Good just took a little time I love my car it was a bit of a run around but worked out in the end. They met me with what I wanted More

by emmalhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberlyn DeMarco, Marc Morford, Byron C Ford 1st, Neal Kaufman
Oct 22, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We were happy to help, and appreciate this honest and generous feedback of your experience. We hope all is well!

October 19, 2018

Great service Always goes above and beyond. Dawn has such a great attitude and is always seen with a smile on her face. You don’t get service like that anymore. More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Oct 22, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thanks for this very kind feedback, Jackie! We're glad you've had such positive experiences while working with our staff, and we hope you will reach out if we can do anything else for you.

October 18, 2018

Review I brought in my vehicle for a oil change and some recall work The service was promt and service personal very nice. I will be back for anything else More

by d88martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 19, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5 star review. We strive to provide professional and timely service, and we're pleased to know this was reflected during your oil change and recall. Should you need anything else, please reach out!

October 17, 2018

Great experience. Honest sales department , quick response ... easiest vehicle purchase I have ever experienced. Since my purchase Phil has xo taxied me a few times t More

by LLEAHY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Marc Morford, Phil Arcuri
Oct 18, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We're glad you had such a great experience while working with our team. Thank you for this generous feedback, and please do not hesitate to reach out if you need anything else.

October 17, 2018

Quick oil change is a lie Went in for an oil change, couldn't make an appointment because of the new quick oil change feature and waited 2 and a half hours for an oil change More

by claysch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember his name
Oct 22, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you very much for your comments. I apologize that the service took longer than anticipated. Our goal is always to meet your expectations on each visit. Please tell my service department (of this past situation) on your next scheduled service. Thank you, Joe Chambers General Manager

October 16, 2018

Amazing experience After visiting three different jeep dealerships, I chose Transitowne Jeep Chrysler Dodge RAM Of Williamsville because of the the sales representative, More

by JMGRABER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Boltz, Nelson Lam, Terry Smith
Oct 18, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for this very kind feedback. We're glad you had such a great experience while working with Molly and our team, and we invite you to reach out if you ever need anything else.

October 16, 2018

fast, friendly and courteous Always taken care of promptly and with a smile. My vehicle is fixed and if issues arise they are always taken care. Bob Simme, Tom Fritz and Dawn Kl More

by BRUDA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Simme - mechanic - five star - excellent experience, Thomas Fritz, Dawn Klukowski
Oct 18, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We very much appreciate this wonderful review. Thanks for trusting our team with servicing your vehicle! We hope you have a great rest of your day.

October 16, 2018

Service people must be over worked The service people must be overworked, slow or just afraid to speed up. They really need to speed up or get more help in the service dept. More

by rh2233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I did not pay attn.
Oct 22, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

I appreciate the time you took to offer your comments. I would hope that we better meet your expectations on your next appointment. Thank you, Joe Chambers General Manager

October 15, 2018

Excellent You Get Same Day Service. Extremely friendly and fast service. Always go here for any of my Jeep needs. I wouldn't go anywhere else. More

by ARUSSELL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hake
Oct 17, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for this great review and feedback! We're glad you have been so satisfied with our service, and we appreciate your loyal patronage. We hope all is well.

October 15, 2018

Painfully slow I made an early Saturday AM appointment to enable me to get in and out early. The visit was for safety inspection and diagnosis of a couple of problem More

by bidwell39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen Adamo
Oct 16, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

You are correct in the work should not have taken so long. Please bring this incident to Karen's attention when making your next visit. She will make it right. Thank you for your feedback and I apologize. Joe Chambers General Manager

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