Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Transitowne Jeep Chrysler Dodge RAM Of Williamsville
Williamsville, NY
1,065 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,065 reviews
October 24, 2018
Quick efficient and fair My experience with Transitowne for the pas 3+ years has been very positive. Service dept to sales. Salesmen are patient, fair and very efficient. W My experience with Transitowne for the pas 3+ years has been very positive. Service dept to sales. Salesmen are patient, fair and very efficient. Was able to come in, trade in my lease, select & test drive new lease, complete paperwork in under 3 hrs. Friendly staff all around More
by paulmoore617
Verified CustomerEmployees Worked With
Michael Kelley, Byron C Ford 1st, Terry Smith, Neal Kaufman
October 23, 2018
Warranty Claim This facility lacks communication with the customer (in my experience/opinion). I brought the vehicle back a few times for minor issues after repair w This facility lacks communication with the customer (in my experience/opinion). I brought the vehicle back a few times for minor issues after repair was complete. They have shown good quality work can be achieved in the end result. Management was understanding of my concerns and able to work with creating a better overall experience. More
by NickJames1030
Employees Worked With
Bob Hake, Joe Chambers
October 22, 2018
excellent Dino is an excellent sales person, he did what no other dealer did for me , that is why I purchased the truck from him, and always will Your West Dino is an excellent sales person, he did what no other dealer did for me , that is why I purchased the truck from him, and always will Your West Herr store is terrible More
by DAVID.KARCZEWSKI
Employees Worked With
Dino Grenga, Neal Kaufman
October 22, 2018
I love my Jeep! My experience with Transitowne was amazing! Kimberlyn is so great and very knowledgeable! For someone who doesn’t know too much about cars she walked My experience with Transitowne was amazing! Kimberlyn is so great and very knowledgeable! For someone who doesn’t know too much about cars she walked me through everything! I’d recommend them to everyone! More
by MICHAELAELIZABETH12
Employees Worked With
Kimberlyn DeMarco, Marc Morford, Neal Kaufman
October 22, 2018
Very Happy Very happy with Mike and the dealership.Will recommend to all my friend and family. Vehicle is awesome. I'm very very very very very happy Very happy with Mike and the dealership.Will recommend to all my friend and family. Vehicle is awesome. I'm very very very very very happy More
by MCSANTORO
Employees Worked With
Michael Kelley, Terry Smith, Neal Kaufman
October 22, 2018
Amazing! Massimo Martinucci was amazing! He made my first car leasing experience truly a wonderful one. He was so knowledgeable and even took the time to show Massimo Martinucci was amazing! He made my first car leasing experience truly a wonderful one. He was so knowledgeable and even took the time to show me all the bells and whistles on my new car. Couldn’t be happier! More
by LAUREN.N.STANSBERRY
Employees Worked With
Massimo Martinucci
October 22, 2018
Resolved my Problem I called to schedule an appointment, and was told I could get a ride to work. Unfortunately I wasn't told that the shuttle doesn't generally leave unt I called to schedule an appointment, and was told I could get a ride to work. Unfortunately I wasn't told that the shuttle doesn't generally leave until 8ish. The devil is in the details! However, the Service person worked hard to identify and resolve my problem and suggested tire rotation that was not something I had considered. Very timely recommendation! Overall - the service was great and now I'm educated to know if I want to be on time for work, I need to drop off and plan alternate transportation! More
by scch
Employees Worked With
Not really sure what the gentleman's first name was! He was excellent. , Bill Webber
October 20, 2018
New car didn’t start twice I brought my 2018 Jeep Compass in to your service center because my car wouldn’t start twice in the past 3 months. The first time the car was parked i I brought my 2018 Jeep Compass in to your service center because my car wouldn’t start twice in the past 3 months. The first time the car was parked in the parking garage for 13 hours and the second time just after filling the gas tank. Both times the dash board said the engine was running and the yellow engine light was on. I tried to turn the car on with the fob , didn’t work even to open or lock the doors. The first time in the garage I was about to call a tow truck, and I tried one more time and the car started. The second time , it was the same , after 20 minutes I put my foot under the brake and lifted it and the car started. I stoped in and Dawn made a appointment for me, when I came to my appointment, I was treated poorly by Bill. After waiting 3 hours Bill told me , there was really nothing wrong with the car, and if it doesn’t start again ,just bring it back.After my experience I am changing my Dealership, and probability would never recommend Transitowne. More
by dwestfield2
Employees Worked With
Dawn Klukowski, Bill Webber
October 20, 2018
Wonderful customer experience Customer service, and welcoming feeling with no pressure - took the time to explain everything - thank you Byron,Zack,Neil and the whole Transitown t Customer service, and welcoming feeling with no pressure - took the time to explain everything - thank you Byron,Zack,Neil and the whole Transitown team- I love my new Jeep💜 More
by douganddebbie136
Employees Worked With
Zackery, Byron C Ford 1st, Terry Smith, Neal Kaufman
October 19, 2018
Dino awesome salesman We called to talk to salesman and we got Dino. He worked with us and got us an awesome deal within the max amt we wanted to spend. We called to talk to salesman and we got Dino. He worked with us and got us an awesome deal within the max amt we wanted to spend. More
by NIKIYN79
Employees Worked With
Dino Grenga, Nelson Lam, Marc Morford
