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Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Williamsville, NY

3.8
1,065 Reviews

7408 Transit Road

Williamsville, NY

14221

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Showing 1,065 reviews

November 04, 2018

Turnaround time was very quick with my repairs Expensive to have my Jeep serviced. But I love my Jeep and I would love a Wrangler if I could afford it. Go Transitowne my dealer forever. More

by gerripet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Nov 07, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for taking the time to share feedback. We strive to provide prompt and professional service, and we're pleased to know this was reflected in your experience. Should you need anything else, please reach out!

November 03, 2018

Helpful Gene was very helpful and did anything he could to get us in the car we wanted at the price we were willing to pay. More

by spencerharder34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Smith, Neal Kaufman, Gene Ake
November 02, 2018

Great Service! This was my first car leasing experience and my sales representative, Kim, was very patient and helpful with finding me the perfect new Jeep Compass! More

by LIZELLIS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberlyn DeMarco, Nelson Lam, Marc Morford
Nov 02, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

An excellent choice in a vehicle. Thank you for stopping in, we are so happy Kim was able to help you out! Feel free to connect with us if there is anything you need.

November 02, 2018

Inspection They were professional and found time to squeeze me into their busy schedule. I also appreciate that they also made sure there were no recalls. More

by cristenck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak
Nov 02, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Being professional and accommodating is a cornerstone of our business. Thank you for thinking of us and we are pleased we were able to help you out in your time of need.

November 02, 2018

Excellent No issues very friendly.. Listen to my concerns and always address them immediately.. I enjoy my visit.. Wait time is normal and explanation of the wo More

by kcpassoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak, Dawn Klukowski
Nov 02, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the five-star review! We are incredible happy to be able to address your concerns immediately. Please do not hesitate to communicate with us if you are in need of anything in the future.

November 02, 2018

Worst experience ever! Worst experience ever, no one seems to care that a brand new vehicle you get has multiple problems and they had kept my car 22 days out of the 1st mon More

by valarie.martina2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Chambers
Nov 14, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for taking the time to generate a review. We take every review seriously. In this situation you are dealing with a manufacturing issue, and the dealership has to follow their protocols. Warranties are put on new vehicles to protect you as a consumer. We, as a dealership, must follow their guidelines. I would certainly believe that we will get to the problem and get it resolved. Joe Chambers General Manager

November 02, 2018

New truck lease The salesman was very helpful kind and knowledgeable.He did everything he could to give me the best buying experience I could of asked for.I will defi More

by RCFN003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Marc Morford, Phil Arcuri
Nov 05, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for positive review and recommendation! Providing excellent service and investing time with our clients is essential to our business. Please feel free to reach out if you need anything at all.

November 02, 2018

Wiper Washout The driver side windshield wiper on my 2016 Charger decided to do its own thing last week during another rain storm (they don't quit lately!), floppin More

by MMAYLE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberlyn DeMarco, Karen Adamo
Nov 05, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the five-star review! We always do our best to be courteous and efficient. Thank you for your business and we look forward to working together in the future.

November 02, 2018

Poor Service Had my vehicle for 6 weeks. Did not return my calls. (probably 3 after service manager did not respond) A rental was not available. Service manager di More

by Unhappy customer
Customer Service
Recommend Dealer
No
Employees Worked With
Thaddeus Czwojdak, Dawn Klukowski, Joe Chambers, Neal Kaufman, Karen Adamo
Nov 14, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

The response given was to contact Chrysler to see what they would do for you. The dealership attempts/makes repairs based on manufacturer guidelines.

November 01, 2018

Great service Took my Subaru in for oil change, tire rotation, nys inspection. Done in less than 1 hour. Oil change is cheapest in wny, best sevice , very friendly More

by Cobruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Nov 02, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We pride ourselves on great service and fair prices. Thank you for the glowing review!

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