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Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Williamsville, NY

3.8
1,065 Reviews

7408 Transit Road

Williamsville, NY

14221

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Showing 1,065 reviews

November 15, 2018

Excellent service in a timely manner Vehicle brought in for oil change and tire rotation, also needed 4 recalls. Everything completed in a timely manner. Vehicle was ready earlier than ex More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Nov 16, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for sharing your excellent experience. Having members such as Bill on our team is essential to our customer's service. Please let us know if we can help with anything else!

Nov 16, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We truly appreciate your glowing review, Paul. Here at Transitowne Jeep Chrysler Dodge Ram Williamsville, we understand that time is valuable. Thank you for your the recommendation!

November 14, 2018

Quality Work What ever I have had done at the Williamsville Transitowne Service Department had always been excellent workmanship ! The service writers are so ac More

by Happy Customer 65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Thaddeus Czwojdak, Dawn Klukowski, Bill Webber, Phil Arcuri, Massimo Martinucci, Karen Adamo
Nov 16, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We are so pleased that you had such a positive experience. Excellent workmanship is a trademark of our business. We look forward to servicing you in the future!

November 13, 2018

Great service My car was ready when I was told it would be and they even called to confirm it was ready. everyone is very friendly and courteous. More

by MARKIE6971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Massimo Martinucci, Karen Adamo
Nov 13, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We're glad you are satisfied with your experience, Markie! If you need anything else, please do not hesitate to call.

November 13, 2018

Max was fantastic! My husband and I are thrilled with the service we received from Max at Transitowe. We drove to the other side of town to find the best deal and strai More

by RONNJAN36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Marc Morford, Massimo Martinucci
Nov 13, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for taking the time to share this very generous review and feedback. We're glad you are so pleased with the service we provided, and hope all is well.

November 13, 2018

Not Happy Had appointment at 11 am for oil change inspection and tire rotation and was there 2 and half hours last year was out in less than hour and half you s More

by edward1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kimberlyn DeMarco, Nelson Lam, Thaddeus Czwojdak, Dawn Klukowski, Bill Webber
Nov 14, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for taking the time to give us your review. We take every issue very seriously. We strive to get every customer "in and out" as quickly as possible. I trust you will not have such delayed visits in the future. Joe Chambers General Manager

November 12, 2018

Excellent service as usual! My most recent visit to Transitowne was to purchase new tires for my RAM 1500. Bill Webber was a great help with selecting the tires for my truck. He More

by rad7149
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Webber, Phil Arcuri
Nov 13, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We're happy to read how helpful Bill and our team was in your experience. Thank you for taking the time to share this very kind feedback, and for choosing Transitowne!

November 12, 2018

Best Service Available Transitowne has the best service department available. Just purchased another car from them due to the excellent service provided by their service de More

by KJW15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Nov 13, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for sharing this very kind review and feedback of your time spent working with our team! We were happy to help, and are glad you had such a positive experience! If you ever need anything else, please do not hesitate to reach out.

November 10, 2018

overall service Not many vehicles to choose from, they took my license and and kept it at the sales managers desk. I had to go up and get it back from them. They aske More

by DSDS64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Marc Morford, Gene Ake
Nov 15, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We appreciate this honest feedback, and are sorry you did not have a five-star experience while working with us. If you would like to discuss this experience any further, please do not hesitate to contact customerservice@transitowne.com.

November 09, 2018

So glad to be back @ Transitowne for service. Bill Webber is the best, why did I got somewhere else for 2 years? Transitowne will work with my extended warranty so I'm happy. More

by jimowen25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webber
Nov 12, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Having individuals on our team such as Bill makes the buying process for our clients so much easier. Thank you for the five-star review, Jim!

November 07, 2018

quick and professional services Good service staff, well run place. I would give them 5 stars but they could not determine where the drivetrain(?) noise is coming from. Other servic More

by larryskora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski, Karen Adamo
Nov 09, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Larry, thank you for the positive feedback on our customer care. We hope you will give us a call so we can discuss any service issues you are having.

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