Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Rip off I went in to take the Jeep Cherokee on a lease for 3 years and with an impeccable credit history and a score it should have been a cakewalk. The sales I went in to take the Jeep Cherokee on a lease for 3 years and with an impeccable credit history and a score it should have been a cakewalk. The sales manager, sales rep and I agreed on a certain price and my car was evaluated and documentation was all done, the NYS inspection done and insurance was also paid for the new car. My credit history was pulled and was approved. I went in to the finance manager chamber and right then the documentation quoted a higher price. When I asked why, the manager mentioned that this colour of the car cannot be given at that lower price but a few hours back that was the vehicle the sales manager mentioned I would get at the price mentioned. I was astonished to see how the manager has changed his words and he began to convince that this deal is really good and I shouldn't be backing off at this point as I already had done everything to get the new car.I had to get back all the documents I had signed and barge out of the showroom. Now I have a hard pull on my account for no good reason and an entire day spent doing nothing. The sales team here is horrible and the managment tries to rip you off your money.Please be aware of this!!!!! More

Went to lease a Jeep Cherokee and I got more than I expecte. Gene Ake was very service minded and an exceptionally helpful. He will be recommended to family and friends as I had a one of a kind experience. Than Gene Ake was very service minded and an exceptionally helpful. He will be recommended to family and friends as I had a one of a kind experience. Thank you and please thank Gene for me. More

Thanks Cate Cate and everyone else at Transitowne was very helpful with getting me a great deal on a new car. I was very happy with their service. Cate and everyone else at Transitowne was very helpful with getting me a great deal on a new car. I was very happy with their service. More

Friendly staff, accommodating and on schedule. I was very pleased with the service performed. The work was done on time for the price we agreed. I was very pleased with the service performed. The work was done on time for the price we agreed. More

Wonderful experience Car shopping can be awful but Phil made it easy and wonderful. Great guy we will go back to! Love our new car! Thank you! Car shopping can be awful but Phil made it easy and wonderful. Great guy we will go back to! Love our new car! Thank you! More

Broken hose clamp I was not pleased at all with the service. I was told it would take an hour to an hour and a half to fix a hose clamp that was causing my brand new Je I was not pleased at all with the service. I was told it would take an hour to an hour and a half to fix a hose clamp that was causing my brand new Jeep to overheat after only 225 miles. It took 3 and a half hours to fix. The broken hose clamp is still on the hose. My Jeep smells like antifreeze. I only had that new car smell for 225 miles. They offered nothing for my troubles. Very disappointed to say the least! More

I love the timely service rendered. I walked in to get an oil change, I was told an hour, but ended up waiting only 45 minutes. The services, friendly and pleasant atmosphere gave me man I walked in to get an oil change, I was told an hour, but ended up waiting only 45 minutes. The services, friendly and pleasant atmosphere gave me many reasons to come back and recommend this business to others. More

Great experience ! The were very helpful getting the vehiclel that I wanted. At the price that I wanted Was in and out in no tume. ! The were very helpful getting the vehiclel that I wanted. At the price that I wanted Was in and out in no tume. More

Great Service While I love my Ram, the windows will not open when they freeze and will actually drop the clips inside causing the window to not go up. It is really While I love my Ram, the windows will not open when they freeze and will actually drop the clips inside causing the window to not go up. It is really annoying. I forgot about it the other day when it was about 25 degrees out. Transitowne squeezed me on short notice, got the door put back together, and even got me out in time to make it to my next appointment. They even squeezed in an oil change. I could not have been more pleased. More

Quick,easy,good price. So far my Jeep has only needed oil changes,state inspections, tire rotations, and two recalls but the service has always been friendly and fast, with So far my Jeep has only needed oil changes,state inspections, tire rotations, and two recalls but the service has always been friendly and fast, with no appointment needed. Best price for oil change I've found. More