Transitowne Jeep Chrysler Dodge RAM Of Williamsville

painless I give the rating because I was in the week before and got a oil change and found out I was leaking oil in my driveway so I brought back my Dodge Ram I give the rating because I was in the week before and got a oil change and found out I was leaking oil in my driveway so I brought back my Dodge Ram and I was taken in right away and it was fix and I was out of service in no time. Everyone always treats me very nice. More

Very good experience. Cate was very helpful and knowledgeable about all aspects of the sale. It was a pleasure to deal with her. She followed through on everything we asked Cate was very helpful and knowledgeable about all aspects of the sale. It was a pleasure to deal with her. She followed through on everything we asked of her and kept us apprised of the progress of the sale. More

2 1/2 hours and done!!!!!!!! I went early on a Saturday Morning and was done and out the door in 2 1/2 hours. No one wants to wait more then that!! I have spent endless hours at F I went early on a Saturday Morning and was done and out the door in 2 1/2 hours. No one wants to wait more then that!! I have spent endless hours at Ford!! Never again Ford!! More

Wonderful experience Everyone made us feel so welcome. No long waiting time. Negotiations went very smooth. Listened to our needs. Overall a wonderful experience! Definite Everyone made us feel so welcome. No long waiting time. Negotiations went very smooth. Listened to our needs. Overall a wonderful experience! Definitely will go there again. More

Loved working with Phil to find my new Jeep! Phil and Nelson were both very welcoming, friendly, and knowledgeable. They were great to work with and very helpful. I would definitely recommend goi Phil and Nelson were both very welcoming, friendly, and knowledgeable. They were great to work with and very helpful. I would definitely recommend going to Transitowne Jeep! More

work replacing passenger side mirror nice having side mirror working again. A new wider 2018 Jeep grand Cherokee caused tight clearance backing out of garage by husband.after several trie nice having side mirror working again. A new wider 2018 Jeep grand Cherokee caused tight clearance backing out of garage by husband.after several tries. More

Good overall Ted and Bill Weber in service are the best. They stay with it even when repairs are difficult. Overall a very good experience. Here is another sug Ted and Bill Weber in service are the best. They stay with it even when repairs are difficult. Overall a very good experience. Here is another suggestion, Shorten the survey as people are busy obviously unlike the people who make up your surveys. Bet this comment will never reach ownership. More

Needs Improvement While I was shopping for a Jeep on Black Friday, I can understand that the dealership was very busy. I was not expecting to receive a great deal of i While I was shopping for a Jeep on Black Friday, I can understand that the dealership was very busy. I was not expecting to receive a great deal of individual attention. The follow up after the sale left a great deal to be desired. When I called the salesperson, the telephone number on his business card rang to a completely different voicemail owner. Four days after the sale, the vehicle had not yet been located. I had to continually chase the sales person to arrange for delivery. On the fifth day, he turned me over to a co-worker to deliver the car to me. She was very nice to work with. However, I was not given even the basic instructions regarding the vehicle's options and tools. When signing the paperwork, the agreed upon price was $1 more per month than what was agreed upon. The Finance Manager made that right by crediting me the amount on the registration fee. That was appreciated. I did not receive a follow up call or note of thanks. Perhaps this is not a custom of this dealership. I always heard from my salesperson from Northtown Dodge so that was my expectation. More

Pleased With Repairs to Ignition System Was very pleased with the work to resolve a rather complicated problem with the ignition system in my 2010 Grand Cherokee. After having been stranded Was very pleased with the work to resolve a rather complicated problem with the ignition system in my 2010 Grand Cherokee. After having been stranded in late November and having to have my vehicle towed to the AAA Car Care Plus shop in Williamsville, and where AAA unsuccessfully attempted to diagnose the cause and make repairs, my vehicle was taken to the Transitowne Service Center. Transitowne relatively quickly diagnosed the problem which turned out to be the gear shift component, ordered a new part, installed it and tested the ignition system to return it to normal working condition including reprogramming my key fobs. The repairs were fairly expensive but understandable under these circumstances. I particularly compliment Bill Webber in the Service Department who kept me informed and closely coordinated the schedule, including tracking of the gear shift on order, and facilitated having the repairs and testing completed. More

Tire rotation oil change and nys I inspection No apt. Completed all in one stop. Saved me a ton of time. Very friendly and quick. Found out first oil 3 changes are free. Only paid for nys insp No apt. Completed all in one stop. Saved me a ton of time. Very friendly and quick. Found out first oil 3 changes are free. Only paid for nys insp More