Transitowne Jeep Chrysler Dodge RAM Of Williamsville
Williamsville, NY
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Good and fast service. When I went to have my car serviced, I thought I would have to leave my vehicle. The tech took all information and had me to wait. It only took a shor When I went to have my car serviced, I thought I would have to leave my vehicle. The tech took all information and had me to wait. It only took a short period of time and everything was done. Service was excellent. More
Great experience! I went here to lease a new Jeep Cherokee. I worked with Dino and he was very informative and helpful in finding me what I wanted and for the price I c I went here to lease a new Jeep Cherokee. I worked with Dino and he was very informative and helpful in finding me what I wanted and for the price I can afford! More
Stepped up Took my truck to another dealer for check engine light at 48900 miles. Made several appointments that were canceled by the dealer for different reason Took my truck to another dealer for check engine light at 48900 miles. Made several appointments that were canceled by the dealer for different reasons each time. When I did get it in for service work , the recall work was completed but the check engine light was never addressed. A miscommunication between service advisors. So I finally took it back after weeks of back and forth trying to get an appointment. Only to find out that there was a problem with NOX sensor , which is now not covered under my manufacture warranty. 700 dollers to have it replaced , but they could not garentee that it is the whole problem. They thought it might possibly by the def injector, but was not confident that the tech could remove it to test it with out ruining the catalyst which would have cost 2000 dollars out of my pocket if it stripped out. Which I never herd of passing on a charge because of the incompetence of the dealership. So I paid my diagnostic fee and left , and made an appointment at Transitown dealer the following Monday. Not only did they fix the truck but met me half way on the cost of fixing the NOX sensor which it turned out to be. Very thankful for the understanding that they showed me. More
Not happy at all. When I purchased veh sales assoc informed me that veh had new brakes etc, brought in twice and was informed. Veh needed rear brakea at my expense.I ha When I purchased veh sales assoc informed me that veh had new brakes etc, brought in twice and was informed. Veh needed rear brakea at my expense.I hadn't even driven 3500 miles yet. More
Quick, easy, affordable We came from a frustrating day of car shopping to see if we could find what we were looking for and it was as if the red carpet was rolled out for us. We came from a frustrating day of car shopping to see if we could find what we were looking for and it was as if the red carpet was rolled out for us. My only complaint was, how did we not come here sooner! We were instantly greeted by Dino to see what brought us in. He listened patiently and respectfully to my wants and needs and managed to show me affordable options, exactly what i was looking for. We took a couple test drives where he answered all my questions, and I had a lot, and before we knew it we were driving away in our new Cherokee. Easy, fast, respectful, and affordable sums up my Transitowne experience. More
A job well done! The part was ordered and the service scheduled very quickly. On the day of service everything was handeled with a professional touch. They could not h The part was ordered and the service scheduled very quickly. On the day of service everything was handeled with a professional touch. They could not have done better! More
good experience had an overall good experience, sales staff was friendly and helpful, sales manager was also friendly and upfront in terms of providing information an had an overall good experience, sales staff was friendly and helpful, sales manager was also friendly and upfront in terms of providing information and price quotes More
New purchase Great experience!! Mike was very friendly and easy to work with. He wasn't trying to push anything on me and made the entire experience enjoyable. Great experience!! Mike was very friendly and easy to work with. He wasn't trying to push anything on me and made the entire experience enjoyable. More
So happy with my experience! Dino & Neal were both great. I didn't feel pressed into making a quick decision. I left the dealership with a vehicle that I truly love, at a price th Dino & Neal were both great. I didn't feel pressed into making a quick decision. I left the dealership with a vehicle that I truly love, at a price that I can afford. I won't go anywhere else for future vehicle purchases! More
A dealership that values service and building relationships! I was having a difficult time with the purchase of a new Jeep Grand Cherokee and the sales manager, Marc and salesperson, Dino worked with me to make I was having a difficult time with the purchase of a new Jeep Grand Cherokee and the sales manager, Marc and salesperson, Dino worked with me to make sure everything was taken care of. More