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Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Williamsville, NY

3.5
1,067 Reviews

7408 Transit Road

Williamsville, NY

14221

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Showing 1,067 reviews

March 10, 2019

Buying experience Was a great experience everyone was polite and proffesina sales person was on top of everything informing me of any changes an finally got me the deal More

by Ruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Terry Smith, Neal Kaufman, Gene Ake
Mar 13, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Ruby, thank you for the great review on your sales experience with us. We hope to work with you again the next time you are in need.

March 09, 2019

great experience except for Nelson Nelson Lam is the epitome of how not to act in sales or customer service.Im willing however to recommend dealership as Dino,Molly and Terry more than More

by TDUBOSE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Boltz, Dino Grenga, Nelson Lam, Terry Smith
Mar 15, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We are sorry to read of any dissatisfaction regarding our staff, and would like to speak with you further to learn more about why you feel this way. Please contact customerservice@transitowne.com at your earliest convenience. Thank you.

March 09, 2019

Easy peezy I would never have thought buying a car could be so effortless and easy No question goes unanswered Finally a feeling someone is on my side' More

by CARRIELEANNE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Catherine Powers, Terry Smith
Mar 11, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

It is great to read that you are so pleased with your experience! If there is ever anything else you might need, please do not hesitate to reach out further.

March 06, 2019

Mike made the process simple Knew mike from the past walked in told him what I was looking for and how another dealership treated me so poorly and he made the process fast and sim More

by MATTYP2795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike colangelo , Nelson Lam, Marc Morford
Mar 08, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We are so pleased that we were able to assist you. Providing an exceptional experience is important to us. Please do not hesitate to let us know if we can assist you with anything else in the future!

March 05, 2019

Quick, simple, friendly Knowledgeable friendly staff. Opened up vehicle options that I wasn’t aware of coming in. Had bad experience at another dealer & this Max made sure al More

by JCONTI00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Marc Morford, Massimo Martinucci
Mar 06, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We are so pleased to read that we were able to provide you with a great deal. Having a fantastic staff brings in wonderful customers such as yourself. Please let us know if we can answer any further questions toy may have down the road!

March 05, 2019

The supervisor of service was not very nice. They work on the weather stripping on the windshield on February 19,2019 and 2 weeks later the windshield cracks. I'm on oxygen so when I went in the More

by dancermama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thaddeus Czwojdak
Mar 27, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

dancermama. We would like to investigate this matter further. We are not sure who you are so we cannot look up the history of your service. Please contact us at customerservice@transitowne.com with the name and address that the service contract is under. We will look into it and see what happened. Thanks for your comments.

March 05, 2019

They took advantage of me! The service center coerced me into paying for damage that they did. They told me if I did not pay for this service my warranty would not pay for the r More

by Nikki_k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Webber
Mar 27, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Nikki_k. We are very concerned by your comments and would like to investigate further. We are not sure who you are so we cannot look up the history of your service. Please contact us at customerservice@transitowne.com with the name and address that the service contract is under. We will look into it and see what happened. Thanks for your comments.

March 04, 2019

Excellent Service, BUT Always quite pleased with the quality of service writer Dawn, but this time though, was diappointed at the tech who serviced my Cherokee; after leavin More

by Maddog469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Mar 05, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for taking the time to post about your experience with us. Unparalleled customer experience is our primary focus. Your comments will help us continue to strive for perfection. If we have fallen short of meeting any of your expectations, please call us so we may address your concerns. We value your business and your feedback.

March 04, 2019

Oil change, fob battery and car recall I love the service; fast, inexpensive and efficient. This is not the dealership that I least my vehicle, but their prices are better. I will look into More

by csamolis0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski, Bill Webber
Mar 06, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We cannot wait to help you in the future. Thank you for your review and for your business!

March 03, 2019

Best Service in Town! I have been a customer since 2005. They take care of all of my vehicles with the same expertise. So don't wait to buy your vehicle there. Try their More

by KJW15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Boltz, Dawn Klukowski, Bill Webber, Phil Arcuri
Mar 05, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for your glowing recommendation. We always do our best to provide excellent service and having loyal customers such as yourself shows us that we are doing our jobs well. We hope all is well!

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