Transitowne Jeep Chrysler Dodge RAM Of Williamsville
Williamsville, NY
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Substantial body work Service/collision team restored car to like new condition. Damage to front bumper, left and right front quarter panels, driver door, left rear passeng Service/collision team restored car to like new condition. Damage to front bumper, left and right front quarter panels, driver door, left rear passenger door, left rear quarter panel, and left rear taillight. More
Molly Rocks! Molly and Transitowne moved mountains to secure the Wrangler I wanted, in the color I wanted. She sent a guy to pick up the Jeep in Ohio. He left Buff Molly and Transitowne moved mountains to secure the Wrangler I wanted, in the color I wanted. She sent a guy to pick up the Jeep in Ohio. He left Buffalo at 3 AM to ensure I’d have the Jeep by my deadline. Price was fair - trade in value on my old ride was fair. Having Molly.. Priceless. No games played! More
the service was great helpful very professional the service was great helpful very professional i would recommend the dealer ship to others friendly atmosphere would ask questions were helpful a the service was great helpful very professional i would recommend the dealer ship to others friendly atmosphere would ask questions were helpful answers good people More
Lack of communication Dropped vehicle off at 7:45 I finally called at 2:45 bc I had not heard from them regarding what needed to be done / cost etc. Dropped vehicle off at 7:45 I finally called at 2:45 bc I had not heard from them regarding what needed to be done / cost etc. More
Major repair work needed on vehicle. Vehicle also needed brakes. In addition to repairs vehicle inspection was due. Bill Webber provided a complementary free oil change. I ap on vehicle. Vehicle also needed brakes. In addition to repairs vehicle inspection was due. Bill Webber provided a complementary free oil change. I appreciate the empathy showed by the entire service staff. More
Great experience Went in to get what I wanted and was in and out in a couple hours. Everyone was very helpful with whole process. Love the vehicle. Went in to get what I wanted and was in and out in a couple hours. Everyone was very helpful with whole process. Love the vehicle. More
Quick and easy , happy with my purchase, good price. Love my new car, good customer service, possibly too quick - I want given my second key before I left. , happy with my purchase, good price. Love my new car, good customer service, possibly too quick - I want given my second key before I left. More
Warranty cruise Control Came for cruise control but liked service. Probably try the oil change service next time. Still awaiting call back on chipped paint at delivery? Came for cruise control but liked service. Probably try the oil change service next time. Still awaiting call back on chipped paint at delivery? Nelson Lam is a condescending jerk. IMHO. More
Buying experience Was a great experience everyone was polite and proffesina sales person was on top of everything informing me of any changes an finally got me the deal Was a great experience everyone was polite and proffesina sales person was on top of everything informing me of any changes an finally got me the deal i want it. More
great experience except for Nelson Nelson Lam is the epitome of how not to act in sales or customer service.Im willing however to recommend dealership as Dino,Molly and Terry more than Nelson Lam is the epitome of how not to act in sales or customer service.Im willing however to recommend dealership as Dino,Molly and Terry more than made up for Nelsons ineptitude. More