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Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Williamsville, NY

3.8
1,065 Reviews

7408 Transit Road

Williamsville, NY

14221

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Showing 1,065 reviews

March 18, 2019

Substantial body work Service/collision team restored car to like new condition. Damage to front bumper, left and right front quarter panels, driver door, left rear passeng More

by Butler 1255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hake
Mar 19, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for choosing us! We would be more than happy to provide further assistance if you need anything else.

March 17, 2019

Molly Rocks! Molly and Transitowne moved mountains to secure the Wrangler I wanted, in the color I wanted. She sent a guy to pick up the Jeep in Ohio. He left Buff More

by jimstark88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Boltz, Marc Morford, Neal Kaufman
Mar 19, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We are always happy to help! We will be sure to thank Molly for the great work she did. Please give us a call or stop in if you are in need of anything else.

March 16, 2019

the service was great helpful very professional the service was great helpful very professional i would recommend the dealer ship to others friendly atmosphere would ask questions were helpful a More

by beanjr.john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski, Bill Webber
Mar 18, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for stopping in! We are happy to help and answer any questions you have. Please stop in or give us a call if there is anything else we can do for you.

March 13, 2019

Lack of communication Dropped vehicle off at 7:45 I finally called at 2:45 bc I had not heard from them regarding what needed to be done / cost etc. More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Mar 21, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Denise, we sincerely apologize for any inconvenience, and hope this will not limit you from returning to us the next time you may be in need. Please contact customerservice@transitowne.com if you would like to discuss your experience in any further detail.

March 13, 2019

Major repair work needed on vehicle. Vehicle also needed brakes. In addition to repairs vehicle inspection was due. Bill Webber provided a complementary free oil change. I ap More

by michael.wilson5001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webber
Mar 15, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words, Michael! We're glad you are so pleased with your experience, and we invite you to reach out if there is ever anything more we might be able to do for you. Take care!

March 11, 2019

Great experience Went in to get what I wanted and was in and out in a couple hours. Everyone was very helpful with whole process. Love the vehicle. More

by neilaidw11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Smith, Neal Kaufman
Mar 13, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Neil, thank you for the kind words, we love reading reviews like yours!

March 10, 2019

Quick and easy , happy with my purchase, good price. Love my new car, good customer service, possibly too quick - I want given my second key before I left. More

by ERIN.DOUCETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Marc Morford, Gene Ake
Mar 11, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We're glad you are pleased with your new vehicle, Erin! Thanks for the positive feedback, and for choosing Transitowne.

March 10, 2019

Warranty cruise Control Came for cruise control but liked service. Probably try the oil change service next time. Still awaiting call back on chipped paint at delivery? More

by proemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberlyn DeMarco, Nelson Lam, Marc Morford, Terry Smith
Mar 15, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We're glad you were so pleased with our service! Thank you for sharing this thoughtful review, and please reach out to us at customerservice@transitowne.com if you would like to discuss any concerns you may have further.

March 10, 2019

Buying experience Was a great experience everyone was polite and proffesina sales person was on top of everything informing me of any changes an finally got me the deal More

by Ruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Terry Smith, Neal Kaufman, Gene Ake
Mar 13, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Ruby, thank you for the great review on your sales experience with us. We hope to work with you again the next time you are in need.

March 09, 2019

great experience except for Nelson Nelson Lam is the epitome of how not to act in sales or customer service.Im willing however to recommend dealership as Dino,Molly and Terry more than More

by TDUBOSE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Boltz, Dino Grenga, Nelson Lam, Terry Smith
Mar 15, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We are sorry to read of any dissatisfaction regarding our staff, and would like to speak with you further to learn more about why you feel this way. Please contact customerservice@transitowne.com at your earliest convenience. Thank you.

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