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Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Williamsville, NY

3.8
1,065 Reviews

7408 Transit Road

Williamsville, NY

14221

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Showing 1,065 reviews

May 23, 2019

Oil change Courteous great service Only complaint I have is the wait is too long 2 hours for an oil change and I came early and there was hardly a line More

by shavont12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Arcuri
May 28, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you so much! We do apologize for the wait and thank you for bringing that to our attention. We will work on getting our wait times down to as short as we can. We hope you reach out if there is anything else we can do for you.

May 23, 2019

New van Got the van what we wanted. The service was great. They went out of their way to fine a price what we like. We will be back. More

by c_carden4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Morford, Massimo Martinucci, Neal Kaufman
May 28, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We are happy to help! We look forward to seeing you again soon.

May 20, 2019

Great Dealership I brought my car in to have my winter tires changed over..My Appointment was at 10 am.. Dropped my car off, gave me an estimated time when it would b More

by marciap65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rosier
May 22, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5-star review, Marcia. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for prompt and professional service were reflected in your experience. Should you need anything else, please reach out!

May 19, 2019

Front end issues Took in because when you make a sharp turn it feels like the wheel will come off. Was told by your staff that there were no issues, and that is how t More

by camarobuff75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Massimo Martinucci
Jun 06, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We sincerely apologize for any shortcomings in service you feel you faced while working with our team. We hope to have an opportunity to speak with you further about your experience so we can identify any areas needing improvement and hopefully make this right. Please contact customerservice@transitowne.com.

May 17, 2019

Satisfied, as usual. I have been using this facility for decades because the know what they are doing and always take care of me to my complete satisfaction. More

by rljones7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webber
May 20, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for your continued loyalty! We are happy to hear that you have felt satisfied with the service you received with us. Please let us know if there is anything else we can do for you.

May 12, 2019

Average at best Asked if I could get a call when car was being started so I could guage finish time....was told we'll try but no promises. Literally was getting an oi More

by mwasilewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Klukowski
May 31, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We are sorry to hear about what happened during your service visit. Please reach out to us so that we may speak further about what happened during your visit.

May 10, 2019

Looking for a new car? This is your place!!! I was looking to upgrade my vehicle and Transitowne in williamsville made this accomplishment a huge sucess. Special thanks to Charro and Cory for bei More

by Machelle77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charro
May 13, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Machelle, It's wonderful to read that you had such a positive experience while working with our team. We will be sure to pass your compliments along to our staff, and we hope you won't hesitate to reach out if you need anything else.

May 10, 2019

Fantastic experience all around! Didn’t have a vehicle as I recently turned in my previous lease. Dino was extremely responsive through email and text and due to my tight schedule, we More

by Joshk716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Grenga, Nelson Lam
May 13, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Josh, thank you for taking the time to share this generous feedback. It was a pleasure to work with you, and we are so glad you are pleased with the way everything went. If you ever need anything else, please don't hesitate to reach out.

May 09, 2019

Easy to do business I did not shop, I believe in loyalty and trusted the team I was working with. Friendly people good follow up, good service every time. More

by RGILMOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Indovina, Nelson Lam, Marc Morford, Massimo Martinucci
May 10, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the feedback!

May 07, 2019

Back again for the 3rd time I spent around $1,000 already to have my AC repaired and it still doesn't work---no cold air at all. Back to the drawing board again next Saturday. More

by peanutmarsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy with gray hair very nice and so was lady at desk behind him.
May 08, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words on our Service Team!

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