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Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Williamsville, NY

3.8
1,065 Reviews

7408 Transit Road

Williamsville, NY

14221

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Showing 1,065 reviews

June 10, 2019

good intial expeerience but have to return for a problem . Just had a complete brake job. Experiencing some loud noises when I brake, right side on right turns. Have to take back to dealer. Check in was grea More

by pollack.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Adamo
Jun 11, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for coming to us for your service! We are more than happy to take another look at your brakes and get this issue resolved. We'll see you soon.

June 09, 2019

Great Dealership! Great people! This is my 2nd time going to Byron! He made sure my 19 year old had a nice, reliable car! My son got his car the very same day we looked at it. It had More

by nikkinphilly2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron C Ford 1st, Terry Smith, Neal Kaufman
Jun 11, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for coming back in! We're glad to hear that Byron was able to help you find a great new car for your son. Please let us know if there is anything else we can do for you.

June 08, 2019

We had a great experience at Transitowne Jeep! We could not be happier with the experience Transitowne Jeep provided us. Our son needed a vehicle to get back and forth to school (Pittsburgh, PA) a More

by BZUCHLEWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Morford, Neal Kaufman, Reggie Clemons
Jun 10, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

It's great to read that you are so happy with the way everything went. If there is ever anything else you might need, please don't hesitate to reach out. Take care!

June 08, 2019

Quick and easy Phil was great letting us see the Jeep we wanted and walk back (numerous times) to see the different models. He was quick to answer texts messages and More

by APATTERSON7
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Phil Arcuri, Terry Smith
Jun 10, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We're glad you are so pleased with the service Phil provided in your experience. Thank you for taking the time to share these kind words.

June 06, 2019

Oil change Very busy but turn around time was great. Work was done quickly, correctly and all staff was extremely friendly. Enjoyed hit cup of coffee while waiti More

by keylady6479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rosier, Phil Arcuri, Bob Hake
Jun 10, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

It was a pleasure to do the work! Thanks for the kind words, and for trusting us with getting everything done correctly.

June 04, 2019

1st time leasing This was our first experience with leasing a vehicle. The entire process from start to finish was seamless and went extremely smooth. Molly was awesom More

by bohar89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Boltz, Marc Morford, Neal Kaufman
Jun 06, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for shopping with us! We're glad that Molly was so helpful in getting you your first lease. Please reach out to us if there is anything else we can do for you.

June 04, 2019

Been in for the same problem 4 times Can not fix my Air condition system, been in four times for same problem. My car needed to be driven to pass NY inspection because mechanic disconnect More

by harboelund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Webber, Mike Rosier
Jun 25, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We promise you we take your concerns very seriously, and will be addressing this feedback with our staff immediately. Please contact customerservice@transitowne.com to speak more about your experience at your earliest convenience.

June 04, 2019

Bad service I come here because of the $25 oil change if it wasn’t for that I definitely would go somewhere else. Went there for service on my exhaust manifold go More

by manzwest4
Customer Service
Recommend Dealer
No
Employees Worked With
Karen Adamo
Jun 25, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We appreciate the candid feedback, and are sorry to read of your dissatisfaction. We can assure you we will be looking further into these concerns, and hope to have an opportunity to reach a solution on this with you. Please contact customerservice@transitowne.com at your earliest convenience.

June 03, 2019

Oldies vs Newbie My wife and I are old timers and had the experience of dealing with Angelo Toney, a first time salesperson. I knew that we would have to put him thr More

by ROBINS6447
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Marc Morford, Angelo Toney
Jun 03, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Robin, thank you for taking the time to share such a generous review. We're so glad you are satisfied with the service provided to you by our team, and we hope to have the pleasure of working with you again in the future. Best of luck with your new vehicle!

June 03, 2019

Great experience Phil Arcuri made the entire experience as smooth as getting a new vehicle can be. He along with his management worked with us throughout and we ended More

by SEAN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Phil Arcuri
Jun 04, 2019 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you so much, Sean! We will be sure to pass your kind words along to Phil about his great service. Congratulations on your new cars! Please reach out if there is anything else we can do for you.

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