Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Inspection + GREAT! Bill Webber is the best. Thanks to Ted and Mike too. EXCELLENT service. Long wait time but worth it. Cost is high but it's the same everywhere. GREAT! Bill Webber is the best. Thanks to Ted and Mike too. EXCELLENT service. Long wait time but worth it. Cost is high but it's the same everywhere. More

Excellent! The Customer Service and service on my Jeep was exceptional! My questions are always answered to my satisfaction and I always feel confident in the w The Customer Service and service on my Jeep was exceptional! My questions are always answered to my satisfaction and I always feel confident in the work done on my vehicle! More

Good review Max was a caring person to deal with. He really worked to get me what I wanted at a pretty fair price. Would work with him again. Max was a caring person to deal with. He really worked to get me what I wanted at a pretty fair price. Would work with him again. More

Purchase Had a great experience with Tom Romano , he was very helpful with the purchase of the Jeep Cherokee limited . Will definitely return in future ! Tha Had a great experience with Tom Romano , he was very helpful with the purchase of the Jeep Cherokee limited . Will definitely return in future ! Thank you ! More

Great experience It was a quick and easy experience. Angelo was friendly and funny. Made the experience less stressful. I’m not clear about when my next service ca It was a quick and easy experience. Angelo was friendly and funny. Made the experience less stressful. I’m not clear about when my next service call should be though. More

Quick Fix for a Recall I was in and out on a Saturday within an hour and a half for a recall. Very pleased with the accommodating service. Easy to schedule, and variety of I was in and out on a Saturday within an hour and a half for a recall. Very pleased with the accommodating service. Easy to schedule, and variety of open hours. More

Very easy to deal with My husband and I recently leased a 2019 Jeep Cherokee limited. After trying to make a deal with 3 other dealerships in the area, this was by far the e My husband and I recently leased a 2019 Jeep Cherokee limited. After trying to make a deal with 3 other dealerships in the area, this was by far the easiest one to work with. Most of the deal was done via cell phone text with Dino Grenga. Secured the deal with a few accessories that we were looking for and the payment we wanted. None of the other 3 dealerships came close to our payment requirement. It was almost too good to be true. Delivery was flawless. More

Knowledgeable, honest, enthusiastic and personable. It was a pleasurable no stress experience. Max made it easy. First class dealership! This is our 2nd Jeep purchased with transitowne and happy with sa It was a pleasurable no stress experience. Max made it easy. First class dealership! This is our 2nd Jeep purchased with transitowne and happy with sales and service thus far. Looking forward to future buys. Thank you. More

sorry in advance for the poor service ramble dropped my car off for my appointment at 10 am. Inspection was to be done and I also asked for them to look into a problem that I've asked 2 other pr dropped my car off for my appointment at 10 am. Inspection was to be done and I also asked for them to look into a problem that I've asked 2 other previous times within a year to look into. There was NO communication about my car all day so I called at 3:45 and was told that they PROMISE they'll call me back in 20 mins because they didn't know what was going on with my car. No phone call back. I called at 4:45 and was told that they needed to keep the car that night and no courtesy car would be given. This is all 10 minutes before they were closing! I had no ride and now, no car. Dawn told me it would be ready in morning, first thing....unless I wanted to take my car and bring it back. I asked if it was safe to drive and she said she wasn't sure what was done since now the mechanics have left for the night. Lol...oh ok, let me come right over and grab the car you don't know is ok to drive! In the morning, again, I had to call a few times to see what was going on and I really felt I was being given the run around just like previous night. They couldn't answer questions and didn't give any helpful info and my car still wasn't ready. In the meantime, I called another dealer's service dept to ask for some help and received more time, help and guidance than I did from Transitowne. When I finally could go pick up my car; I asked for some paper work and information and again, just felt like nobody could tell me exactly what was wrong with my car or even exactly what kind of work was done. But they did give me my $10 inspection fee for free; as though that would take care of all that transpired. Thank you, but that didn't make it ok. Very frustrating, disappointing and hard when you can't trust who is doing work on your car. I can honestly say, I truly don't know what work was done because the car still has the issue that I've been asking help for. More

a pleasant experience our salesperson was cordial efficient and made us feel at ease The new car sales manager was also very friendly and attentive This is the second veh our salesperson was cordial efficient and made us feel at ease The new car sales manager was also very friendly and attentive This is the second vehicle we have purchased thru Kim and we will probably be back again More