
Trade Guru
Venice, FL
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If I could give negative stars I would! They never contacted me and have therefore lost a sale. I most likely would have bought a Jeep with such low miles They never contacted me and have therefore lost a sale. I most likely would have bought a Jeep with such low miles More
Brandon was very helpful when we drove almost 100 miles from Sebring to look at Mustangs. We chose a BMW 128i convertible and picked it up on Christmas Eve. Brandon, after receiving all the information he from Sebring to look at Mustangs. We chose a BMW 128i convertible and picked it up on Christmas Eve. Brandon, after receiving all the information he needed from me, had me in and out of the dealership in less than half an hour. More
Had a deal in place to buy a rebuild title from them to give my son a car on 9/9/2022. My son put $500 down on it - he's 17 and works at McDonald's. I told the dealership I was very concerned about obtaini give my son a car on 9/9/2022. My son put $500 down on it - he's 17 and works at McDonald's. I told the dealership I was very concerned about obtaining insurance on the vehicle from the start. The salesman, Larry, instructed me NOT to tell my insurance company that this was a salvage/rebuild or provide them the VIN until the state completed its inspection. I thought that was suspicious so I told my insurance company the whole story on 9/13/2022. They told me they would only give a very barebones policy on the car at best and advised me NOT to take the car - especially for a minor to use as his primary vehicle. For a week I sent emails and left voicemails telling them that I cannot take the car - they intentionally ignored them. The owner Josh called me today 9/20 after the title cleared with “great news.” I asked why they ignored my calls and emails, he brushed right over that. I said I can’t take the car. That’s when he told me I owe him an apology and I wasted his time. I tried for A WEEK to get ahold of them so they could relist the car. He said he's keeping the $500 because he needs to pay himself back for the time I wasted and that I have no honor and my word is no good. Josh writes this on his website: "I wanted to start a different kind of car company built on Christian ethics and morals. Our faith guides us, but I tell people all of the time that we love Jesus and set out to honor Him, but that doesn't mean your car will last forever!" He stole $500 from a 17 year old, ignored a week's worth of calls (he could have relisted the car right away when I called last week), his salesman did everything he could to get me to NOT tell my insurance company that this was was salvaged title. Just how Jesus would want it, right? More
Elisa was very rude and I could get any information whatsoever . And for what they preach about , far from being treated nice . There loss cause I surely would have purchased a Corvette from them . Wou whatsoever . And for what they preach about , far from being treated nice . There loss cause I surely would have purchased a Corvette from them . Would never call them again because being treated rudely before a purchase gives you an idea of how you would be treated afterwards . More
That were awful. They had no desire to work with me and on my trade. They took a bit to finally get back to me. They say they can will everyone but basically told me They had no desire to work with me and on my trade. They took a bit to finally get back to me. They say they can will everyone but basically told me to pound sand and that they didn't want to do business with me cause it wasn't a easy sale for them. Lazy sales personnel and bossy advertisement. I would never buy from them or send anyone to see that joke of a "dealership". More
My wife and i flew down from Indy im April of 2021 and bought 2 SUV's. The process was smooth and we were out of the dealership in under 90 minutes. Josh & Barry were both helpful over the phone and just bought 2 SUV's. The process was smooth and we were out of the dealership in under 90 minutes. Josh & Barry were both helpful over the phone and just as helpful in their store.. We'll be back again! More
I've been looking for a new-used car for several months, and have visited many car lots. Trade Guru was hands-down, the best car buying experience of my entire life! The office is comfortable and the decor and have visited many car lots. Trade Guru was hands-down, the best car buying experience of my entire life! The office is comfortable and the decor is super cute. I love that they bring every car into the store and take a picture of it with a big green bow! So charming and creative! I was assisted by Daniel and Larry, both of whom were friendly and helpful, and also relaxed and low-key. They didn't pressure me to hurry up and buy a car. They let me take my sweet time and answered all my questions over the course of a few days, in person and by phone. They offered a free CarFax report and even fixed an electric window for me. The car was clean inside and out. I highly recommend Trade Guru in Venice to anyone looking for a quality used car at a good value. I'm delighted with my 'new' 2015 Jeep Patriot. More