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Tracy Volkswagen, Inc.
Hyannis, MA
106 Reviews
At Tracy Volkswagen in Hyannis MA, we believe in family values and we try to live them out every business day in every facet of our operations. We are a family-owned and family-run business and we've been here in the same place since 1968. Our original founders were Albert and Jay Tracy, and Jay Tracy later ran the business with his son Brad who now owns and operates our company. In addition, Brad's youngest son Matt and his daughter Leah have become part of the family tradition and are a vital part of our operation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 106 reviews
February 11, 2025
Adam was very helpful and answered any questions we had. Very pleasant and knowledgeable. Really enjoyed working with him. The dealership itself were wonderful, very welcoming and pleasant and easy to work Very pleasant and knowledgeable. Really enjoyed working with him. The dealership itself were wonderful, very welcoming and pleasant and easy to work with. More
by Rhonda
February 11, 2025
Adam made the entire car-buying process a breeze. He helped us with the purchase of our new Jetta and was truly exceptional from start to finish. There was absolutely no pressure—he simply listened t He helped us with the purchase of our new Jetta and was truly exceptional from start to finish. There was absolutely no pressure—he simply listened to our needs and focused on finding the right fit for us. Adam was efficient, knowledgeable, and made what is usually a stressful experience surprisingly enjoyable. What really stood out was his willingness to follow up after the sale. We had a couple of small questions, and he got back to us right away, making us feel valued and taken care of. His communication was top-notch, and it gave us complete confidence in our purchase. Thanks to Adam, this was by far the easiest car-buying experience we have ever had. We love our new Jetta, and when the time comes for another vehicle, we will definitely return to see him. If you are in the market for a car, go see Adam—you will not be disappointed! More
by Bethany Muhlebach
Employees Worked With
February 11, 2025
Very Professional and accommodating! Knowledgeable and pleasant. Very helpful and best experience I have had in purchasing a car. And I have purchased a few in my days. Would recommend 1 Knowledgeable and pleasant. Very helpful and best experience I have had in purchasing a car. And I have purchased a few in my days. Would recommend 100 percent! More
by Melissa
Employees Worked With
Adam Clement and Brittany Calle
February 11, 2025
Fabulous service! Great sales team and got the perfect vehicle. Courteous, efficient, great customer service. Very happy! Great sales team and got the perfect vehicle. Courteous, efficient, great customer service. Very happy! More
by Betty
February 09, 2025
Nate is extremely helpful and informative. He was a pleasure to work with, as always. He was a pleasure to work with, as always. More
by erin.moore
Verified CustomerEmployees Worked With
February 09, 2025
Friendly, helpful and a pleasure to do business with Everybody at Tracy Volkswagen was friendly, helpful, and a pleasure to do business with. I look forward to referring friends there. Everybody at Tracy Volkswagen was friendly, helpful, and a pleasure to do business with. I look forward to referring friends there. More
by erica.petersiel
Employees Worked With
Phil Maker
February 06, 2025
Super easy process. Nate was amazing and very accommodating of our family with three children under age 4. He delivered the car to our home and gave us a tutorial that w Nate was amazing and very accommodating of our family with three children under age 4. He delivered the car to our home and gave us a tutorial that worked around nap time! A huge plus for a growing and very sleepy family!! More
by CALLIE.MURPHY28
Employees Worked With
February 05, 2025
Friendly, knowledgeable staff that strikes an appropriate balance between being helpful and informative without being pushy. I came into the dealership late on a Saturday having done some research on car mod balance between being helpful and informative without being pushy. I came into the dealership late on a Saturday having done some research on car models and their inventory, had a test drive in a new Jetta thinking it was a good fit for what I was looking for. By 2pm they had the paperwork completed for my purchase and I took delivery the car Monday afternoon with temporary plates attached a full tank of gas and an inspection sticker all in place. More
by Keith
Employees Worked With
February 03, 2025
My interaction with the sales department was excellent. They really work together as a team. Everything went smoothly and I am very satisfied with my purchase. They really work together as a team. Everything went smoothly and I am very satisfied with my purchase. More
by pmaloney1948
January 22, 2025
we’ve just purchased our second car from the folks at Tracy. Everyone there goes the extra mile . Tracy. Everyone there goes the extra mile . More
by ronaldberman1
