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Tracy Volkswagen, Inc.
Hyannis, MA
54 Reviews
At Tracy Volkswagen in Hyannis MA, we believe in family values and we try to live them out every business day in every facet of our operations. We are a family-owned and family-run business and we've been here in the same place since 1968. Our original founders were Albert and Jay Tracy, and Jay Tracy later ran the business with his son Brad who now owns and operates our company. In addition, Brad's youngest son Matt and his daughter Leah have become part of the family tradition and are a vital part of our operation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 54 reviews
October 20, 2024
Great overall experience. Chris was very knowledgeable and made the decision to buy a new car very easy. Thank you! Chris was very knowledgeable and made the decision to buy a new car very easy. Thank you! More
by mtnordman
Verified CustomerEmployees Worked With
October 16, 2024
Tracy VW is exceptional ! Everyone was so helpful, patient, professional. My experience was actually fun!! I was so nervous as the last two cars I bought were awful experie Everyone was so helpful, patient, professional. My experience was actually fun!! I was so nervous as the last two cars I bought were awful experiences. I went in to look for a car and dreaded it. LOVE my VWAtlas . Go visit them …. You will be happy you did. More
by CFD22
October 16, 2024
Great support. Genuine caring for customer. Good follow up. Good communication. Willing to answer any questions anytime. Genuine caring for customer. Good follow up. Good communication. Willing to answer any questions anytime. More
by bwryan
Employees Worked With
Other Employees :
Transfer from one vehicle to the new made easy with the paperwork.
October 15, 2024
Steve is great, very easy to work with and made sure that I got a good deal on my new car. I drove over an hour just to work with Steve on my most recent purchase. I got a good deal on my new car. I drove over an hour just to work with Steve on my most recent purchase. More
by msullivan
Employees Worked With
October 11, 2024
Loved Phil Very attentive He kept me in mind when we did not feel seats in Tiquan were comfortable did not feel seats in Tiquan were comfortable More
by connietavanis
Employees Worked With
October 06, 2024
Everyone was amazing! Friendly, helpful, honest, and speedy. I was able to purchase and drive off in the same day. Friendly, helpful, honest, and speedy. I was able to purchase and drive off in the same day. More
by danaalas
Employees Worked With
October 04, 2024
Chris at Tracy made my experience so easy! Second time purchasing a vehicle from him. Second time purchasing a vehicle from him. More
by lane6
Employees Worked With
October 04, 2024
We recently bought two vehicles from Tracy VW and Nate was our guy! He spent a lot of time with us and is very knowledgeable about the different VW models. Nate’s customer service is top notch! He has be was our guy! He spent a lot of time with us and is very knowledgeable about the different VW models. Nate’s customer service is top notch! He has been a huge help in my learning how to safely operate all the wonderful options on my Tiguan. Brittany was also very helpful. We had a great experience! More
by lynn.lonabocker
October 04, 2024
These folks do not only sell you a car, they are compassionate, understanding and are willing to go above beyond a customer's needs. compassionate, understanding and are willing to go above beyond a customer's needs. More
by kadrianmm
Employees Worked With
September 26, 2024
I recently purchased my fifth car from them and wouldn’t consider buying from anyone else consider buying from anyone else More
by estrzepek
Employees Worked With
