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Tracy Volkswagen, Inc.
Hyannis, MA
29 Reviews
At Tracy Volkswagen in Hyannis MA, we believe in family values and we try to live them out every business day in every facet of our operations. We are a family-owned and family-run business and we've been here in the same place since 1968. Our original founders were Albert and Jay Tracy, and Jay Tracy later ran the business with his son Brad who now owns and operates our company. In addition, Brad's youngest son Matt and his daughter Leah have become part of the family tradition and are a vital part of our operation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 29 reviews
September 11, 2024
We showed up at closing time and were just ‘window’ shopping, but the manager saw us and got out of his car and asked if we needed help. It was a Friday night and I’m sure he was ready to get home. We shopping, but the manager saw us and got out of his car and asked if we needed help. It was a Friday night and I’m sure he was ready to get home. We came back the next day and left with our new car! Our salesman was knowledgeable and super low key and easy to work with! More
by Kristie Neal
Verified CustomerEmployees Worked With
September 02, 2024
Steven is super professional when it comes to recommending the best car for you and your needs always attentive and clear making sure that you are getting a clear idea of what you are buying with recommending the best car for you and your needs always attentive and clear making sure that you are getting a clear idea of what you are buying without rushing. Thank uou for your professionalism and we definitely will be back when we get another car. More
by gale790211
August 29, 2024
Personable and professional. No pressure I would highly recommend him to anyone He actually moved my belongings from one car to the other while I was doing the paperwork No pressure I would highly recommend him to anyone He actually moved my belongings from one car to the other while I was doing the paperwork More
by caparece
Employees Worked With
Other Employees :
I don’t remember the name of the finance person who is excellent
August 21, 2024
This dealership made it very easy for me to buy a vehicle online through them. The whole process went smoothly, and they even delivered the vehicle to me! online through them. The whole process went smoothly, and they even delivered the vehicle to me! More
by soxfan172
Employees Worked With
Brittney - Internet sales
August 21, 2024
Chris was professional, informative and very open with all negotiations. It was a pleasure doing business with him and the Tracy team. all negotiations. It was a pleasure doing business with him and the Tracy team. More
by steve.guditus
Employees Worked With
August 19, 2024
My experience at Tracy was a pleasure. Nate was so helpful and great to work with. He was so helpful and informative throughout the buying process but went above and beyond by delivering m Nate was so helpful and great to work with. He was so helpful and informative throughout the buying process but went above and beyond by delivering my car and following up weeks afterwards to see if I had any questions. Would definitely buy there again and recommend to others. More
by cmclundy
Employees Worked With
August 18, 2024
Great dealership, I have bought 5 cars here, 2 very recently. Both the salesman and manger were excellent to deal with. recently. Both the salesman and manger were excellent to deal with. More
by Heliotrite
August 18, 2024
Easy, friendly, comfortable sales and service experience in trading in old car and purchasing new vehicle. in trading in old car and purchasing new vehicle. More
by ANA.SHARRY
Employees Worked With
August 12, 2024
Very nice, helpful, & professional. I didn’t feel pressured into buying my car. Good experience I didn’t feel pressured into buying my car. Good experience More
by tcataldo964
Employees Worked With
August 05, 2024
We’ve bought 3 cars from Tracy VW. They are a Great local dealership with a low pressure sales process. John was very attentive, new the car well, and made the transaction seem less. They are a Great local dealership with a low pressure sales process. John was very attentive, new the car well, and made the transaction seem less. More
by Very Satisfied Customer
