Tracy Mazda
Tracy, CA
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We came because my husband drove his buddy down to pick up his new car and got to talking with the guys about the car and felt very comfortable and impressed with their customer service, knowledge and atti up his new car and got to talking with the guys about the car and felt very comfortable and impressed with their customer service, knowledge and attitudes. we had been looking at cars in teh same size/class and were more impressed with what you got for your money with the Mazda, than the Nissan Versa and Hyundai accent and chevy aveo. And I LOVE the green color! More
Thank You! for all your help with trading in our 2008 PT cruiser. We love the 2010 HHR, it runs nice! We feel safe now! I would like to thank the owner Taz for working with us on this trade in. I will recom cruiser. We love the 2010 HHR, it runs nice! We feel safe now! I would like to thank the owner Taz for working with us on this trade in. I will recommend a couple of people I know to your dealership currently shopping for new cars. All of your staff was very friendly and gave a great service. God Bless The Sanders Family (James Sanders) More
This is my 2nd Mazda from Tracy. They always treat us well - both in Sales and Service. No pressure Sales. Friendly and courteous. The whole experience was enjoyable. Brian, John, Mark and Alfonso we well - both in Sales and Service. No pressure Sales. Friendly and courteous. The whole experience was enjoyable. Brian, John, Mark and Alfonso were all very professional and helpful with replacing our previous Mazda 3. More
I had received an auto loan from a financial institution and Tracy Mazda was one of the approved dealerships. I liked the functionality of the primary Mazda and Tracy Mazda's websites, so I called & made a and Tracy Mazda was one of the approved dealerships. I liked the functionality of the primary Mazda and Tracy Mazda's websites, so I called & made an appointment. Alex did a great job of listening to my needs and showing me different options. The test drive convinced me that I made the right selection. Alex & Alfonso quickly & efficiently handled the large amount of paperwork & data entry (on their part). Alfonso provided me with a great overview of the vehicle documentation (manuals, warranties, roadside assitance, etc.) and explained my maintenance options (including a visit to the service center). John Sutfin (Finance Manager) was able to provide me with a better financing package than I had already obtained, saving me money overall and lowering my monthly payments. He patiently answered my questions and explained the process as we worked through the paperwork. The gentlemen at Tracy Mazda made my vehicle purchase an easy & satisfying experience. I am very pleased with my new Mazda 3. I highly recommend them and will return for any future vehicle needs. More
Alfonso was great. He was very easy to work with any new his inventory. He also pulled the car to the front and had it ready for us to test drive. his inventory. He also pulled the car to the front and had it ready for us to test drive. More
Mark Gillem and his staff provided wonderful service. We Mark Gillem and his staff provided wonderful service. We dropped in with no appointment and on a tight schedule on the way to the airport after an Mark Gillem and his staff provided wonderful service. We dropped in with no appointment and on a tight schedule on the way to the airport after an animal had run into our rental CX-9 and knocked off the rim over the rear wheel well, breaking the fastening clips and bending the piece itself. Mark gave us immediate attention, worked with his personnel to find alternative clips to resecure the piece, and completed the job very efficiently. He and his staff were pleasant and friendly. Our service experience at Tracy Mazda couldn't have been better -- responsive, effective, and enjoyable. More
My wife and I worked with Matt on purchase and financing of a CPO 2011 Mazda3. Matt was very friendly, he really knew the car, and was very flexible in putting together a deal that would work for us. Matt of a CPO 2011 Mazda3. Matt was very friendly, he really knew the car, and was very flexible in putting together a deal that would work for us. Matt provided several financing options and worked with us on sales price. He also definitely had more technical knowledge of the car he was selling than salespeople we dealt with at other dealers. I highly recommend Matt. More
The service by the dealership sales consultant and finance manager was friendly and to the point. Since we knew what we were looking for, we were able to inspect, test-drive, and purchase the car qui finance manager was friendly and to the point. Since we knew what we were looking for, we were able to inspect, test-drive, and purchase the car quite quickly. When we asked to have them buff out and touch-up some minor issues with the rental car, they were quick to be of assistance and did an excellent job! I would highly recommend coming here for your next car! 4 stars. More
Matt had an excellent knowledge of the cars on the lot and took the time to do comparisons related to price points. He was very informative and honest all the way through the negotiations and took persona and took the time to do comparisons related to price points. He was very informative and honest all the way through the negotiations and took personal responsibility once the deal was made to make sure it was delivered to my expectations. John in Finance went the extra mile to help with a better interest rate and to make the deal more appealing. More
We chose Tracy Mazda because my husband did the research & because they were voted best in California. Alfonso Guitron was our salesperson & from the very beginning, he was friendly, knowlegeable & did ever & because they were voted best in California. Alfonso Guitron was our salesperson & from the very beginning, he was friendly, knowlegeable & did everything he could to help us get the best deal possible. Between both Alfonso & John in the finance dept, they did everything they could to work with us in obtaining the vehicle that we wanted. Not only did John help us as much as he could with the financial aspects, but when he saw our two sons, he made it a point to find them a football to toss around while we waited & both Alfonso & John asked all four of us if we wanted anything to drink. This dealership has outstanding customer service; they did not dissapoint. I have already recommended Tracy Mazda to two friends & one family member. They were all interested enough in our story to have asked for Alfonso's name & contact number. :-) More