Tracy Mazda

This was my first car purchase and Alfonso was extremely friendly and helpful. Right off the bat i got a great price! They didnt have the color i wanted at this dealership so they sent for the exact car i w friendly and helpful. Right off the bat i got a great price! They didnt have the color i wanted at this dealership so they sent for the exact car i wanted in the exact color i wanted and it was there by the next day. Alfonso and John both stayed past hours since my father and I had a hour and a half drive. And John helped set us up with a great deal on an extended warranty. Overall this was a great experience for me being a first time buyer and i would recommend the Tracy dealership and more specifically Alfonso and John to anyone looking to get friendly service and a great deal on a new (or even used) car! More

this transaction was the least pressured car purchase my husband & I have made, Brian seemed more of a friend than a "finance manager" deffinatly would recommend this dealership. husband & I have made, Brian seemed more of a friend than a "finance manager" deffinatly would recommend this dealership. More

Alfonso Guitron was exceptionally knowledgable in assisting us with our Mazda purchase. We received great product for the money, would recommend you visit this dealership. assisting us with our Mazda purchase. We received great product for the money, would recommend you visit this dealership. More

This was my first time coming to a dealership/buying a car. Alfonso came right out and asked us if we needed help and what kind of car we were looking for. We talked with him a little bit, he had informed car. Alfonso came right out and asked us if we needed help and what kind of car we were looking for. We talked with him a little bit, he had informed us that they do a lifetime warrenty on the engine and that no other mazda dealership does that. We took that into consideration and still wanted to shop around. So we went to the Dublin Mazda dealership. We were not too happy with there customer service so we came back to the Tracy dealership ready to buy. Alfonso made myself, my fiance and my newborn baby feel very comfortable. He worked out a great deal for us. When it was time to leave Chris walked us out to the car and showed us the ins-n-outs of it all. He even opened my door for me and congratulated me on my new car. So now i have my brand new 2011 Mazda3 and had a very good experience there. The whole team was great!! Thanks guys -Jessica Cruz More

Excellent service, very Chris and Alfanso were very helpful with us understanding and purchasing a car. The only downside of our trip was that we found out that our car does not come with a spare set o helpful with us understanding and purchasing a car. The only downside of our trip was that we found out that our car does not come with a spare set of keys. ): More

Alfonso and the whole sales staff was great(john and alex too)were polite and customer service friendly. Felt no pressure to buy while looking at vehicles.. too)were polite and customer service friendly. Felt no pressure to buy while looking at vehicles.. More

Patience for Alex who has been offering to sell me a car for some time and patience for my son Alex who has been waiting to get a car finally paid OFF! Alex got a sale and Alex got a car :-) It was a pl for some time and patience for my son Alex who has been waiting to get a car finally paid OFF! Alex got a sale and Alex got a car :-) It was a pleasure to work with Alex R and the team at Tracy Mazda. More

This was my first time buying a car and Alfonzo and Alex really took care of me and made sure everything was ok. I walked in 5 minutes before the dealership was closing and we were all there 2 hours after really took care of me and made sure everything was ok. I walked in 5 minutes before the dealership was closing and we were all there 2 hours after the closing finishing the paperwork. They were really great! More

Fast and efficient service. Great selection and very good prices..very very friendly staff. We did not felt pressued..a wonderful experience..Definitely will recommend to friends and family. prices..very very friendly staff. We did not felt pressued..a wonderful experience..Definitely will recommend to friends and family. More

I am very impressed with Tracy Mazda. I came to the dealership with some fears because of the car salesman stereotype (high pressure sales) and I have never owned or driven a Mazda. Joe Louie was very dealership with some fears because of the car salesman stereotype (high pressure sales) and I have never owned or driven a Mazda. Joe Louie was very friendly and made the process of buying the car an easy one, due to his low pressure, helpful attitude. After Joe assisted me with test driving the Mazda 3 and the Mazda Speed3, Joe answered all of my many questions about the vehicles. When I decided on the Mazda 3, I still wanted to drive it again to make sure. Joe gave me all the time I needed to drive the car and take it all in. I feel good that I got a fair price for the car and the warranty thanks to Joe (I want a dealership I buy from to stay in business). After deciding to buy the car, I was introduced to Alfonso Guiton. Alfonso assisted me with completing the credit information and presenting the information from the car manual and warranties. Due to the service department being closed, Alfonso was only able to direct me to the service department and offered to assist me if/when I would need to service the car. Alfonso made sure the car was cleaned well and helped me go over the car to look for any dings, scratches, etc. Lastly, John (finance guy) was very helpful and nice to work with. Again, he did not pressure me and helped me get all of the necessary paperwork completed quickly. This experience is one that will bring me back in a few years when I need to buy a car again. Thank you! More