Tracy Mazda

I knew the car that I wanted when I walked into the dealership. I also traded in a truck in exchange as cash for clunkers. Disappointed the sales manager mentioned the amount of work involved in proce dealership. I also traded in a truck in exchange as cash for clunkers. Disappointed the sales manager mentioned the amount of work involved in processing a C for C deal. Just do you job. Also I should have received more of a discount as the car already had some miles on it. It was a demo model. More

My experience at Tracy Mazda was very pleasant. Alfonso, the sales consultant was very helpful and detailed in going over the specifics of the CX9 I was inquiring about. His easy going approach made my deci the sales consultant was very helpful and detailed in going over the specifics of the CX9 I was inquiring about. His easy going approach made my decision making process even faster. Also dealing with Brian in going through the paperwork was very easy and pleasant. I would strongly recommend purchasing from Tracy Mazda if you want a hassle free experience. More

I would never recommend this dealer. Future customers be careful, they may sell you a broken or defective car and that is where the nightmares will begin. The service department is the worst I've ever exper careful, they may sell you a broken or defective car and that is where the nightmares will begin. The service department is the worst I've ever experienced and they're rude and unfriendly. Overall, this is the worst dealer I've ever made business with. BE CAREFUL. More

Our experience at Tracy Mazda was great! Both employees, Alfonso and John, were more than helpful, friendly, and approachable. The sales consultant, Alfonso, was sure to keep us updated on what was happenin Alfonso and John, were more than helpful, friendly, and approachable. The sales consultant, Alfonso, was sure to keep us updated on what was happening during the whole process. Furthermore, he listened intently while we told him what we needed and was able to give us a great deal on the used car we purchased. We would definitely recommend Tracy Mazda! It was the best experience I've ever had at a car dealership! More

When I first started looking for a new-to-me car I knew exactly what car I wanted and had been looking for a few days before I found Tracy Mazda. I had never purchased a car on my own and was a bit scared exactly what car I wanted and had been looking for a few days before I found Tracy Mazda. I had never purchased a car on my own and was a bit scared of all of those used car salesmen stories, but Alex and John at Tracy Mazda made me put that fear behind me and enjoy the process. I had found the car I wanted on-line and called ahead to be sure that the car I wanted was there and Alex was very helpful and gave me the "YES" I was hoping for. I made the 1.5 hour drive to Tracy Mazda and met with Alex, who showed me the car and took me out on a test drive, I fell in love with the car and was really hoping that Alex would be able to work with me on making that car mine. I told Alex what monthly payment I needed to stay at and he ran all the numbers with John and they found me a great interest rate, told me how much of a deposit I would need to put down and made me a deal I could not refuse! I was so excited about the thought that I would be driving away in the car I wanted not just a car I could afford! John was very nice and informative during the financing/paper work process. I felt so good about that transaction I've already told everyone who I bought the car from and to go to them (even though they are 90 miles away) to purchase their new car, and it's only been 4 days! I am absolutely in love with my new-to-me 2007 Mazda3 Hatchback, my husband is even jealous! GO TO TRACY MAZDA! The drive is soooo worth it!! More

An unexpected car purchase!....and an extremely happy, satisfied customer! I've been a loyal Honda owner for the past 15 years, my 1995 Honda Civic Ex, has been a fantastic car, so when I decided to fina satisfied customer! I've been a loyal Honda owner for the past 15 years, my 1995 Honda Civic Ex, has been a fantastic car, so when I decided to finally consider buying a new car, because of all the great deals out there right now, I planned on buying another Honda... I had an appointment at the Honda Dealer in Tracy and was 10 minutes early, so I said to my boyfriend, lets go check out the Mazda's, to kill a few minutes..... well.. a very nice man named Carl approached us, and I said, "I'm 99.9% sure I'm going to buy another Honda Civic, and have an appointment next door, so you have about 10 minutes to tell me what you have comparable to the civic and why I should buy it over the civic.... LOL!.. needless to say, from the moment he showed me the Mazda 3, I already was starting to feel drawn, and a bit unfaithful, :-) and when he told me all the favorable qualities of the car, and I looked inside, and then drove it... you would have thought that would be enough to sway me away from the Civic.. well, I have to research everything thoroughly before I make a big decision, and my research just reinforced that what I was thinking and feeling wasnt just infatuation but the real thing!! :-)... We did check other dealerships in the area for price, but I really wanted to buy from Tracy Mazda, because I liked all the people I came in contact with and they're the only one who has a Lifetime Warranty on the Engine!!... after an exhausting day trying to find a Black Mica color and the best price on a new 2010 Touring I Mazda3 ... Carl called me and said that they had secured one for me from another dealership and that they would go lower, than the lowest price another dealer had offered me on the car!! They even had it brought out that night, so I could pick it up in the morning, detailed all nice and shiny with a full tank of gas!! I couldnt be happier with my new car, or the excellent service I received from Carl and Tracy Mazda... I'm zoom, zoom, zoomen, all over town now in my beautiful new Mazda, smiling, feeling like I got the best service and deal in town!! Thanks again Carl and Tracy Mazda!!!! Diane D. More

I bought my Mazda CX9 a couple months ago. The process took a week, we actually checked out several local dealships. But, we finally chose to work with Joe at Tracy Mazda dealership. Joe didn't push any d took a week, we actually checked out several local dealships. But, we finally chose to work with Joe at Tracy Mazda dealership. Joe didn't push any deal and continued to be patient and helpful throughout the full process. He was very knowledgeable in the features of the car and explaining things in a great manner. The experience was great. More

very friendly great envioment. i have been to a lot of car dealers in the past, this place is the only dealer that makes one feelwelcome and not being drowned by sales persons. ( no presure ) i would reco car dealers in the past, this place is the only dealer that makes one feelwelcome and not being drowned by sales persons. ( no presure ) i would recommed alex and tracy mazda to anyone. thank you very much for making us feel very comfortable More

I cannot say enough regarding the service and treament we were given at Tracy Mazda. My wife and I encountered car problems while traveling on I5 (blown tire) and had to be towed 30 miles to Tracy, Ca. were given at Tracy Mazda. My wife and I encountered car problems while traveling on I5 (blown tire) and had to be towed 30 miles to Tracy, Ca. The treatment received was incredible!! Dave Stuart, Lake Arrowhead, CA More

I spoke to the manager Frank on the phone a few days before I bought the car. He was clear in answering my questions about certain vins and body styles realating to the vehicles that were on his lot acc before I bought the car. He was clear in answering my questions about certain vins and body styles realating to the vehicles that were on his lot according to their dealer website. All of this was a courtesy as the time was already 30 minutes past closing time at the beginning of the call. He also remembered me, recalled parts of our conversations and shook my hand shortly after his recall, further welcoming me into the dealer. Nilo was an overall easy to talk to gentleman who never really pressured me into awkwardness. Nilo is always helping me out when I am on the road an have general Mazda questions. He reffers me to the right source when he is unsure of the answer. Great guy. More