Tracy Mazda

Matt was very friendly and knowledgable on the vehicles. The dealership in whole was very easy to work with. They were willing to make a deal, and they filled up my car with gas when I left. It was worth th The dealership in whole was very easy to work with. They were willing to make a deal, and they filled up my car with gas when I left. It was worth the 3 hour round trip drive. I would highly recommend this dealership and especially Matt. He has really pretty eyes too.... More

Our salesman Joe was very knowledgeable and friendly. He answered all our questions. Joe went above and beyond by pairing and setting up my phone to the vehicle's bluetooth and added some contacts to the p answered all our questions. Joe went above and beyond by pairing and setting up my phone to the vehicle's bluetooth and added some contacts to the phonebook. The atmosphere of the showroom/sales floor was very modern and comfortable. They cleaned my new "used" CX-9 while we waited for financing. More

First off I'd like to say thanks for the great experience Alfonso! This guy was pretty cool and very professional. When I got to the parking lot I was greeted and asked me if I was looking for anything in pa Alfonso! This guy was pretty cool and very professional. When I got to the parking lot I was greeted and asked me if I was looking for anything in particular, sure enough I told him I was looking for a 2011 mazda3, he pointed at the several mazda3 they had and asked me which color I wanted. I told him the car I wanted to test drive and gave me the key. When I was making a deal with him and Joe they were very cool and didn't give me any BS. These guys are great! I would recommend anyone to visit this dealership first if they're looking for a mazda. BTW thanks for helping me set up the bluetooth on my car Alfonso! I'm gonna enjoy driving my very first new car! More

WOW!!!!! To bad they don't have a xxxx yeah option for the Dealer Recommendation. First off I have to say how amazing this staff is to work with their customers. I was online on Friday night and came acro the Dealer Recommendation. First off I have to say how amazing this staff is to work with their customers. I was online on Friday night and came across a truck I could not find nowhere near where I live. It happens to be over 2 hours away and First thing Saturday Morning Alfonso contacts me and asks about my interests. I advised him how I really liked the truck but I needed to see the interior better. Sure enough Alfonso goes the extra mile and send me an emailed video of the interior. Great Job Alfonso. So the next step was to advise that my credit was very poor and wanted to get pre=approved before I went to the dealership. He advised me to fill in the application online and would start from there. I was back and fort with them until they where able to come up with a bank and John in Finance pulled through and got a perfect loan. I am so happy with the #'s that I drove and they waited 1.5hrs after they dealer closed to wait for me to come in from out of town. After a 2+ hr drive I checked out the truck and it was exactly what I expected and was out of the dealership and home by midnight. If I owned a dealership I would steal Alfonso to go work with me. Thank you so much for the excellent experience Alfonso, I truly recommend to make the drive to Tracy Mazda. More

For well over a year now i have been looking to purchase a vehical, after encountering many unprofessional salesman and having trouble getting financed dealership after dealership i decided to try Tracy Maz a vehical, after encountering many unprofessional salesman and having trouble getting financed dealership after dealership i decided to try Tracy Mazda. The dealership made my search so easy, instead of forcing me to come in right away and take a look at what they had they worked well with me over the phone and the internet. While my credit is not the best and i quickly realized the first car i had come to them for was just not going to work with my budget, Alfonso and a few others did research for me and ended up being able to pull the same vehicle from a sister dealership that was more in my price range in order to satisfy my needs. I think they went above and beyond what any dealership has for me in the past. I felt comfotable in knowing that my needs were important to them. As a single mother with a full time job it's always nice to be able to handle things quickly and over the phone, the fact that Alfonso put so much effort into getting me into a vehicle without disturbing my schedual meant alot. I am very pleased with the dealership. More

I walked onto the lot and I did not intend on purchasing a vehicle that night. Alfonso greeted my husband and I and asked if we needed any help. I was looking for an Mazda3 with the older body style and h a vehicle that night. Alfonso greeted my husband and I and asked if we needed any help. I was looking for an Mazda3 with the older body style and he told me he had one right away. He asked if I wanted to take a test drive and I took him up on the offer. He made us both feel very comfortable and was not pushy, which I respect. It was late Saturday night and I told him that I would come back the next day because I wanted to be able to see it in the light. He suggeted that it be placed under the bright lights that were at the dealership. At that point we went inside to talk to him. He was straight forward and did not give us any bs. He was very patient and we were at the dealership until 10:00 PM. He was extremely helfpful and professional. I would recommend anyone that is looking for a vehicle to ask for Alfonso. Thanks for helping us and I love my car! Best Regards, Michelle Grgurevic More

I was looking for a pretty specific car, the CX9, with specific features. Bill listened to what I was looking for and brought me the cars that met my requirements. He worked with the John in Finance and l specific features. Bill listened to what I was looking for and brought me the cars that met my requirements. He worked with the John in Finance and looked for all available rebates and financing offers. In the end, I was extremely happy with the car, the price, and the financing and decided to make the purchase. Thanks for making the process relatively pain-free. More

The customer service here was the best out of any dealership I visited. Matt was very helpful, knowledgeable, and most of all friendly. The service I got while buying my first car at Tracy Mazda was dealership I visited. Matt was very helpful, knowledgeable, and most of all friendly. The service I got while buying my first car at Tracy Mazda was so excellent that I will reccomend them to everyone I know who is looking for a car. Matt was the friendliest sales consultant ever and made the process of buying a car fun and easy! Thanks so much for being the best car dealership out there!! More

Tracy Mazda is a friendly, low pressure, dealer with excellent prices. They allow customers time to take a car for a test drive and evaluate it by themselves. They completed the deal in timely manner. I excellent prices. They allow customers time to take a car for a test drive and evaluate it by themselves. They completed the deal in timely manner. I will highly recommend this dealer to friends that are shopping for a clean vehicle. More

We had a very pleasant buying experience up until we went into the financial agent's office. Our salesman, Alfonso, was helpful, polite, and not at all pushy. We were able to negotiate a price that was bet into the financial agent's office. Our salesman, Alfonso, was helpful, polite, and not at all pushy. We were able to negotiate a price that was better than other places we had looked. Unfortunately, the financial officer had to complete the sale. He was very pushy and tried to sell us some overpriced extended warranty and protective coating. He just wouldn't take no for an answer even though I was very clear that I wasn't interested! Finally he gave up but by that time we were not at all happy. I'm probably would go back but I sure wouldn't look forward to signing. More