Tracy Mazda

Tracy Mazda provided my husband and I with excellent customer service. We were after a particular car and they were the only one out of 3 Mazda dealers that responded in a timely manner. Alex Rivera was customer service. We were after a particular car and they were the only one out of 3 Mazda dealers that responded in a timely manner. Alex Rivera was our salesman and he was very friendly and attentive to our needs. We returned to the dealer to have a service done on our car and were very pleased with the overall experience! More

Bill was personable and helpful from the second he approached my family and I in the lot. He didn't play games, got us what we wanted. He did his job, but in a way that wasn't intimidating to us. I approached my family and I in the lot. He didn't play games, got us what we wanted. He did his job, but in a way that wasn't intimidating to us. I appreciated the time he took to make sure I left with much more than just a new car... but also a great experience. More

Went in to buy my daughter a Mazda. I had met Matt and Went in to buy my daughter a Mazda. I had met Matt and Joe in prior visits. They kept me informed of used car availability, but were never pushy or o Went in to buy my daughter a Mazda. I had met Matt and Joe in prior visits. They kept me informed of used car availability, but were never pushy or overbearing. Very courteous and professional. Re-cleaned the car before we left with it. Made a fair price deal for the Mazda 3 Hatchback. Had some bad experiences at other dealerships so this was an easy decision. More

Matt was knowledgable and friendly. He took his time to ensure we knew all the features of the car, that recall work was completed and we had everything we needed for our car. Although buying a car is a le ensure we knew all the features of the car, that recall work was completed and we had everything we needed for our car. Although buying a car is a lengthy process Matt made it a smooth one. Highly recommend Matt! More

Very personable and easy to work with. The sale was one of our easiest! They worked with us to find the perfect car for my wife and got it delivered before we finalized the offer. This was very nice and un of our easiest! They worked with us to find the perfect car for my wife and got it delivered before we finalized the offer. This was very nice and unexpected. The place is extremely clean and they have great coffee too! More

Tracy Mazda is a great dealership. Matt and Alfonso were very nice and helpful. I even forgot my cd's in the vehicle I traded in and Matt mailed them to me in Sacramento. He was also very helpful when i cal very nice and helpful. I even forgot my cd's in the vehicle I traded in and Matt mailed them to me in Sacramento. He was also very helpful when i called and asked questions on the used vehicle i was interested in. He found the answers and called me back in 7 minutes and that is why I drove from Sacramento to Tracy to buy this vehicle. Thanks Matt! I recommend Tracy Mazda to anybody buying a new or used vehicle. More

We went into Tracy Mazda looking to trade in our Tahoe. We worked with Alfonso who was very helpful, knowledgeable, and didn't pressure us like other dealerships. He was patient with us in determining a fa We worked with Alfonso who was very helpful, knowledgeable, and didn't pressure us like other dealerships. He was patient with us in determining a fair trade-in value for our vehicle and a great price on a Mazda 6. We were very happy with our overall experience at Tray Mazda and would recommend a visit if interested in a new or used vehicle. Thank you Alfonso and John for a pleasant experience. More

Purchased Mazda3i sport sedan at Tracy Mazda and were very satisfied with the whole negotiation process. The staff were all very friendly, dedicated and corteus most especially Alfonso and John. They w very satisfied with the whole negotiation process. The staff were all very friendly, dedicated and corteus most especially Alfonso and John. They worked with tremendous effort in making sure our auto loan was approved despite having much less than average score. They thoroughly explained the whole process and always giving us update about the status of our pre-approval. I would highly recommend this dealer to anyone.. And of course, my family and I truly loved our new Mazda 3i sport sedan. Great commuter car and reasonably priced with lots of outstanding standard features..Great job Mazda!!! More

We were leasing a Mazda CX-9 and wanted to purchase the vehicle. We called every Mazda dealership in the Bay Area and nobody would help us. When we spoke with John Sutfin he agreed to sell us the car and vehicle. We called every Mazda dealership in the Bay Area and nobody would help us. When we spoke with John Sutfin he agreed to sell us the car and he made the process easy, he was honest and I would recommend John completely. In the future I'm going to drive the extra 20 minutes to have my vehicle serviced at his dealership. You cannot go wrong with Tracy Mazda. More

Matt did a great job of answering questions about cars we were interested in and taking us through the purchase process. We HATE buying cars, Matt made it pleasant. He was knowledgeable and helpful. John were interested in and taking us through the purchase process. We HATE buying cars, Matt made it pleasant. He was knowledgeable and helpful. John also was a pleasure to work with. A "positively" unusual experience for us. More