Tracy Mazda

I spoke to Alfonso from day one and he gave me a quote for my car. I told him I was driving from quite a distance and was looking the dealership who can give me the best quote. He cautioned me about other for my car. I told him I was driving from quite a distance and was looking the dealership who can give me the best quote. He cautioned me about other dealership's attempts to get you to the place by telling you they have the car you are looking for, only to tell you they don't have it and try to get you to commit to another color or other options when you actually come in. I'm not 100% this is what happened to me with another dealership I spoke to but it seemed like it was. I was specific with all options, down to color of what I wanted and Alfonso was able to tell me there was ONE available and not from where I was told they had it in stock. He then got it locked in, so it wouldn't sold. Finally, I told them about another quote I received for a different color and they worked with me and got close to matching it. They worked hard were able to qualify me for the 0% for 5yrs and I walked out a very happy camper. I had a great first time buyer experience coming to Tracy and dealing with Alfonso and would recommend this dealer to anyone. More

Matt was extremely helpful.. He came in on his day off so that we could get all the paperwork started. They did everything they could to ensure that I was happy wih the outcome. The staff was extremely frien that we could get all the paperwork started. They did everything they could to ensure that I was happy wih the outcome. The staff was extremely friendly and helpful.Overall the whole team was great!! More

The staff at the Tracy Mazda was exceptional friendly and knowledgeable about their product. They were not pushy and were very helpful during the financial aspect of the deal. They were very accommodating knowledgeable about their product. They were not pushy and were very helpful during the financial aspect of the deal. They were very accommodating to our needs. They called us back when they said they would; which is very important to us as our time as valuable as theirs. More

This was the best auto purchase experience I have ever This was the best auto purchase experience I have ever had at a dealership. It was my first internet experience. There was no hassle. The manager wa This was the best auto purchase experience I have ever had at a dealership. It was my first internet experience. There was no hassle. The manager was very professional and quick to respond to my questions. I was impressed with the video he emailed me of the interior and exterior of the car. I even emailed the video to my daugther and she was impressed also. I could actually decide the color I wanted, or did not want, because of the video. All from the comfort of my home, no gas wasted going from one dealer to another trying to locate the perfect vehicle. I was able to make an informed decision in 2 days, and I purchased the vehicle in less than a week. The internet is the way to go. More

GREAT EXPERIENCE WORKING WITH MATT. I FELT LIKE HE WENT GREAT EXPERIENCE WORKING WITH MATT. I FELT LIKE HE WENT OVER EVERYTHING AND MADE SURE WE UNDERSTOOD THE CAR AND TOLD US TO CALL BACK IF WE HAD ANY O GREAT EXPERIENCE WORKING WITH MATT. I FELT LIKE HE WENT OVER EVERYTHING AND MADE SURE WE UNDERSTOOD THE CAR AND TOLD US TO CALL BACK IF WE HAD ANY OTHER QUESTIONS. MATT MADE ME FEEL WELCOMED AND LIKE I COULD ASK QUESTIONS AND NOT FEEL AS IF I WAS BOTHERING HIM, OR ASKING TOO MANY QUESTIONS. I THOUGHT HE WAS A FRIENDLY HELPFUL SALESMAN More

I really enjoy my experience at Tracy Mazda, i called early saturday morning and spoke with a really nice lady that infomed me that one of the sale rep would be coming in shortly and would give me a call early saturday morning and spoke with a really nice lady that infomed me that one of the sale rep would be coming in shortly and would give me a call, not even ten mintues later i receieved a call from a very nice gentleman who then looked up to see if the car i was interested in was still there. Alfonso then informed me he would pull up the car and see me soon..... when i got there, i feel in love with the car, plus he was really nice, honest and flexable, we worked numbers and i walked away with a great experience, wonderful car and couldn't be happier... .i would suggest Tracy mazda to everyone... thank you for a great experience and wonderful service :) More

The people at Tracy Mazada were very friendly and helpful with the purchase of our new car. The warranties on the vehicle was an added selling point also. I would highly recommend this dealership to my fami with the purchase of our new car. The warranties on the vehicle was an added selling point also. I would highly recommend this dealership to my family and friends and will come back to this dealership for future purchases. More

Last Saturday I visited 11 different dealers, test drove a dozen of different cars...I had to deal with different type of sales person. Once I got to Mazda I was tired… Alfonso came out and introduces hims a dozen of different cars...I had to deal with different type of sales person. Once I got to Mazda I was tired… Alfonso came out and introduces himself, answer all our question, very polite and not too pushy…worked really hard with my husband to get the best deal..Very patient...Stayed late to sign the paper work…this is our first Mazda and Alfonso made the buying experience great…Thank you… The staff at Mazda Tracy was all so helpful, full of smiles… Thank you Pam Birdi More

Alex Rivera offered me excellent customer service. He was very knowledgeable and helpful. My car purchase was a great experience and would definitely recommend it to anyone who wants to have a positive was very knowledgeable and helpful. My car purchase was a great experience and would definitely recommend it to anyone who wants to have a positive experience when purchasing a car. I had been in contact with Alex for a few months before making my decision and I am happy I decided to come to this dealership! Would definitely recommend to all my friends and family! More

Matt was really helpful with everything he answered all of are question. It was very good experience even though we had our little son who was getting into everything. Also matt watched our baby so we coul of are question. It was very good experience even though we had our little son who was getting into everything. Also matt watched our baby so we could focus on signing paperwork and getting home. More