Tracy Chevrolet Cadillac
Plymouth, MA
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great sales man Mike Gollub was great to work with! Found me a car that worked with my budget and my needs.He had great knowledge of the vehicles and was friendly too Mike Gollub was great to work with! Found me a car that worked with my budget and my needs.He had great knowledge of the vehicles and was friendly too! I've sent family and friends to Tracey More
Exceptional customer service! I have purchased multiple cars (Cadillac Escalades) from this dealership and would never go anywhere else! The staff goes above and beyond to ensure I have purchased multiple cars (Cadillac Escalades) from this dealership and would never go anywhere else! The staff goes above and beyond to ensure I get exactly what I want from the car itself, to the most competitive price. Beyond the initial purchase, I have had great experiences with the service department- they always accommodate my busy schedule and produce a loaner vehicle that supports my lifestyle (3 kids!) I can't say enough about this place. They'll always have my business. More
great fast easy car buying experience Went into dealership was greeted promptly and the sales associate qualified all my needs and made my selection an easy seamless experience. Didn't tak Went into dealership was greeted promptly and the sales associate qualified all my needs and made my selection an easy seamless experience. Didn't take but a few hours and I was driving home in my new car. I would recommend this dealership for all car buying needs More
Used car purchase 09 Malibu I was in need of a new car, went in to Tracy and meet salesman Mike Gollub. Told him what I wanted to spend, he was very helpful, found me what I want I was in need of a new car, went in to Tracy and meet salesman Mike Gollub. Told him what I wanted to spend, he was very helpful, found me what I wanted and worked hard to make the deal work. Pleasant experience all around will return for my next purchase and deal with mike! More
Worst experience I've ever had with dealership service dept They like to lie & make up excuses for delay in repairs. Dropped my car off 38 days ago for a new transmission & cylinder head. Both repairs were appr They like to lie & make up excuses for delay in repairs. Dropped my car off 38 days ago for a new transmission & cylinder head. Both repairs were approved by my warranty company in a timely manner & this dealership has done nothing but complain to me about the time they have had to spend on the phone dealing with my warranty co. (Sorry but thats your job!) As of right now my warranty co. has sent them approval of payment on all repairs & they are still lying & blaming my warranty co. as an excuse as to why my vehicle is not ready to be picked up yet. I have dates & times in which my warranty co. approved payment for repairs from weeks ago. I have caught this service dept. in many lies throughout the process. I will never go back again & would not recommend this service dept to anyone!! It is by far the worst customer experience I have ever had with any business! More
told me to go buy a ford? went there to try to get a price on a Silverado, not only were they not willing to negotiate a "realistic" price for the truck, but they raised the pr went there to try to get a price on a Silverado, not only were they not willing to negotiate a "realistic" price for the truck, but they raised the price from the add that I had, claiming that they "didn't have anymore coupons" which was a thousand dollars and they offered me $2500 less for my trade than any other dealer I've been to. when I brought this up to them, I was simply told to "go buy a ford" at this point, I left and went to a different chevy dealer. my father has also had a bad experience there, so now with this knowledge, we will never be wasting out time to go back to tracy. More
Such a bad experience went there to get my car serviced and they basically bent me over and had their way with me.. IT WAS SO BAD do not go there ever you will get victimized. and they basically bent me over and had their way with me.. IT WAS SO BAD do not go there ever you will get victimized. More
Horrible Horrible Horrible!! This is not the same dealership it once was. Staff is rude and very sneaky. I know they all play "number games" but this dealership is by far the worst. VERY DISHONEST, c dealership it once was. Staff is rude and very sneaky. I know they all play "number games" but this dealership is by far the worst. VERY DISHONEST, could not dig themselves out of all of the lies they were telling. Not even the sales manager was helpful. Poor communication. We ended up buying elsewhere and I recommend everyone else do the same. More
I am a proud new owner of a Cadillac CTS-4. After an unpleasant experience at another dealership my husband and I found ourselves at Tracy Motors. We were discouraged and unhappy with our previous exper unpleasant experience at another dealership my husband and I found ourselves at Tracy Motors. We were discouraged and unhappy with our previous experience and were feeling like the amount of money we were spending on a new Cadillac meant nothing to car sales persons. From the moment we entered Tracy Motors we were treated with respect and excellent customer service. Our salesman, Franco Petrucci was fabulous! Everyone that we dealt with went above and beyond to make us happy. We have been treated like royalty! We couldn't be more pleased with our experience with buying a new car at Tracy's. More
Gil was very helpful, knowledgeable, friendly and either knew the answers, or found the answers, to any questions I had. Most importantly, he was not one of those 'pressure tactics' type of salesman. He was knew the answers, or found the answers, to any questions I had. Most importantly, he was not one of those 'pressure tactics' type of salesman. He was upfront and strait forward, without being over bearing or pushy, which created a very comfortable atmosphere and a pleasant sales experience. I would recommend Gil Machado to any friends looking to buy a Cadillac or Chevy. More