Back

Tracy Chevrolet Cadillac

Plymouth, MA

not yet
rated
75 Reviews

137 Samoset St

Plymouth, MA

02360

Directions

By Type

Showing 75 reviews

July 10, 2017

Great first time buyer experience Great salesman and a dedicated management team made sure all my questions were answered. As a first time buyer I was nervous about getting a high inte More

by Alexcapecod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Newson
Apr 02, 2018 -

Tracy Chevrolet Cadillac responded

We appreciate the great feedback! It's great to hear that our team was friendly, helpful, and made your first buying experience an easy process. Congratulations on your purchase and feel free to let us know if you have any questions in the future. Best, Paul Barton General Manager 508-830-0101

June 30, 2017

Some things just aren't what they seem JOE WILKERSON buyer beware. Some things just aren't what they seem. All was going excellent, smooth negotiations, fair compromise by both buyer and d More

by Tom W.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Wilkerson and a flood of "others"
Apr 02, 2018 -

Tracy Chevrolet Cadillac responded

On behalf of Tracy Chevrolet Cadillac, I would like to apologize for your recent visit. The experience you describe does not reflect our values as a business. If you have the time, please contact me at 508-830-0101 as we would like the opportunity to help work towards a resolution. Sincerely, Paul Barton General Manager 508-830-0101

June 22, 2017

A Real Pleasure Working with Flavio & Mike! From the moment I stepped onto the Tracy lot from the time I drove away in my Cadillac SRX, the experience was exceptional. Flavio Vidoto, Sales More

by Kathy, Buzzards Bay, MA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio Vidoto & Mike Gollub
Apr 02, 2018 -

Tracy Chevrolet Cadillac responded

Thank you for the wonderful review and congratulations on your Cadillac SRX! Flavio and Mike are both exceptional members of our team and it's great to hear that they went above and beyond to provide an amazing buying experience. I will happily share your compliments with them and the team. Thank you again for the kind words and we look forward to helping you again in the future. Sincerely, Paul Barton General Manager 508-830-0101

April 04, 2017

The Service Park Assist warning comes on A bad sensor was diagnosed on Saturday while I was doing the paper work for my new to me 2014 Volt. It was installed the following Saturday. And the b More

by Michael F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle and Flavio
Apr 02, 2018 -

Tracy Chevrolet Cadillac responded

Thank you for the great feedback, Michael. Congratulations on your 2014 Chevrolet Volt, we're happy to hear that you love it! Always feel free to let us know if we can help with any other automotive needs in the future. Sincerely, Paul Barton General Manager 508-830-0101

January 05, 2017

Bad Customer relations I was told to leave by a salesman He said I came to the dealership to many times & I was torturing the sales staff while trying to purchase a new tr More

by don't be rude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy V
Apr 02, 2018 -

Tracy Chevrolet Cadillac responded

The experience you described is unacceptable and does not live up to our standard quality of service. If you are open to communication, please contact me so we can work towards an understanding. Sincerely, Paul Barton General Manager 508-830-0101

December 20, 2016

thiefs Total thievery, let me explain. Went to Tracey Chevrolet ready to buy a Cruze. They said that in order to get the best price I have to finance at le More

by Christos Deligiannidis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales(wasn't too bad) and finance manager
November 11, 2016

Fraud Had my vehicle serviced here. Was told that the technician blew a brake line during test drive. Quoted 1700 dollars to repair. Picked up vehicle and b More

by Rjmckeon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim
September 08, 2016

Good experience Flavio Video is a good dealer, pleasantly and with good experience, he is supportive and do great job for the costumers. Thank you. Was a good experie More

by Jnjd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio Vidoto
August 26, 2016

Poor customer service I brought in my car as an appointment. was made I spoke with Anthony. He had indicated that the service would take a few hours and cost about $425-$45 More

by badnews
Price
Recommend Dealer
No
Employees Worked With
Anthony
August 22, 2016

Happy Experience My Sales Associate, Flavio Vidoto, was very pleasant, experienced & informative. Even when I returned for service, he took the time to explain the onb More

by RichiesCaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio Vidoto
...
4
...