Toyota of York

If you prefer your vehicle purchasing and service experience on unreasonably awful level, Toyota Of York is your place. From sales to service to management : ignorance, unprofessionalism, no interes experience on unreasonably awful level, Toyota Of York is your place. From sales to service to management : ignorance, unprofessionalism, no interest in standing by their product nor customer satisfaction, dishonesty (not talking about just little lies, telling you they performed service to your vehicle when in reality when presenting them with evidence that vehicle was never touched, excuses and more lies while never make it right) More

Elroy Auman was the most patient and caring salesman we have ever had! He made us feel like family! Will recommend him to everyone we know! Thanks Elroy for your exceptional customer service! have ever had! He made us feel like family! Will recommend him to everyone we know! Thanks Elroy for your exceptional customer service! More

Toyota of York, PA their service is the worst. I have been there three times and three times not even kissed after being screwed. Its my fault for returning two more times. Today’s adventure sta I have been there three times and three times not even kissed after being screwed. Its my fault for returning two more times. Today’s adventure started by taking car to Toyota of York, had problem with App,, told to take to dealer. I complied, well after paying for the app am now told it will be $129 to find problem. God knows what the cost will be to fix computer problem. My first experience with them was buying a car, I was promised certain things, sold old car went to get new car and informed work promised will not be done or for another $1000 they would do what was promised. I declined. This seems to be their mode of operation, promise but not deliver. Since my first visit i bought two more Toyotas but not from Toyota of York. If they were the only repair shop available I would junk the car rather then allow them to work on it. I will never set foot on their lot again and urge everyone to do the same. There are many qualified service professionals in York. Use any one of them. Finally, a fish smells from the top down, their policies and practices come from one person, the Owner of the dealership. AVOID Toyota of York, PA. More

agoNEW I bought a new car 2020 Toyota. So I had their complimentary oil change tire rotation for a certain amount of mileage. Then that was over in about 6 months. Then I paid 400.00 for e So I had their complimentary oil change tire rotation for a certain amount of mileage. Then that was over in about 6 months. Then I paid 400.00 for extension of maintenance plan. I got 3 more oil change tire rotation for that. My check engine light kept going on and then going off. I diagnosed this at a parts store. It was the catalytic converter. The car was not a year old and this is what I got. The mileage was about 45,000. So they put in a new one for free. The maintenance light was also on and they ignored that. By the time I could take it in/get an appointment, the 400.00 maintenance extension was expired, no matter that it was on while they installed catalytic converter. So I am done with them. I would like to add that every single time they did a tire rotation, I would get a mile down the road and then the tire inflator light would come on and I would have to go back. Sometimes it would happen 2times. One time I had no time to play the tire inflator game and I left it on for a month or so until it was time to get another oil change. I don’t think I will buy another Toyota again. I will never go back there unless another part fails (under warranty) and I do not recommend this place to anyone. More

Took my vehicle in for inspection. Windshield wipers worked great when I dropped it off. I went to pick it up and suddenly the wipers are "torn" and "not wiping properly to pass inspection". I would nee worked great when I dropped it off. I went to pick it up and suddenly the wipers are "torn" and "not wiping properly to pass inspection". I would need to purchase wipers from them for $45. I asked to see the old wipers, they were not torn or "streaking" as they said. I would not recommend this dealership for any service whatsoever. They have completely lost my trust. If they are willing to sacrifice the integrity of their business pulling off stupid little stunts like this, I certainly wouldn't put it past them to try it with bigger more important issues also. More

Bought a Highlander Platinum at the end of August. The deal was done smoothly. Before we picked up the car, I was told there was a chip in the windshield (from transport) that would be fixed at our conven deal was done smoothly. Before we picked up the car, I was told there was a chip in the windshield (from transport) that would be fixed at our convenience. After checking over the car, there were a few scratches too. I brought the car back and everything was repaired perfectly. Our salesman was Miguel and he was very honest and forth coming with info and help. Answered all our questions efficiently. I highly recommend this dealer and Miguel. More

This dealership is a rip off Gave me 27,000 for a trade in for 2020 that only had 2000 miles on it but they have a 2016 for 29,000 .so how does 2020 Tacoma cost less than 2016 so how did I get a deal on my in for 2020 that only had 2000 miles on it but they have a 2016 for 29,000 .so how does 2020 Tacoma cost less than 2016 so how did I get a deal on my treat in? I should’ve got 29,000 on the trade-in that would’ve been fair the truck was only two months old with nothing wrong with it More

Jason is an awesome salesman thank you very much for everything that you did it was a very good experience at Toyota of York I would definitely buy another car from them again Dolores Russell everything that you did it was a very good experience at Toyota of York I would definitely buy another car from them again Dolores Russell More

Overtorqued The Oil Filter Had an oil change and filter replacement done on my 2016 Tundra. 5,000 miles later (today), the oil filter wouldn't come off because it appears that i Had an oil change and filter replacement done on my 2016 Tundra. 5,000 miles later (today), the oil filter wouldn't come off because it appears that it was torqued with an air wrench. So much pressure was required to remove the filter that the housing broke. This is the 2nd (and last) time I talked to Toyota of York about over torquing and not following hand torque Toyota guidelines. More