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Lustine Toyota - Service Center

Woodbridge, VA

4.5
816 Reviews

816 Reviews of Lustine Toyota - Service Center

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October 05, 2023

Very good & fast service staff is very coprative I feel very comfortable with staff & service More

by skmalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Oct 05, 2023 -

Toyota of Woodbridge responded

Hey Malik, we're glad to hear that you had a prompt service experience with our team at Toyota Woodbridge. Thank you for choosing us! We'll see you next time. Safe travels!

October 05, 2023

My service advisor was awesome she was very professional Ms Lawson gets my referral to all my friends More

by rharmond225@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson , Victor Bassey, Chrissy Cokinos
Oct 05, 2023 -

Toyota of Woodbridge responded

We're glad to know that Margaret provided you with an excellent service experience at Toyota Woodbridge! We appreciate your referrals and look forward to serving both you and your friends in the future.

October 04, 2023

They were great at getting me in and out. Got me a ride home and back to pick up my care after completing the service on my car. More

by horus1311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Oct 04, 2023 -

Toyota of Woodbridge responded

We're glad to know that you had a smooth experience with us at Toyota Woodbridge. Our team is always here to provide efficient service and make things convenient for our customers. Thanks for the review!

October 03, 2023

Bryan Jones is the best service advisor I’ve come across. I’ve been coming to the Woodbridge Toyota since it was under “Lustine” when I bought my first new car in 2012 and I had never had a more pleasant exp More

by Geissell Velasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Jones
Oct 03, 2023 -

Toyota of Woodbridge responded

Hey Geissell, it's great to know that Bryan provided you with a positive service experience at Toyota Woodbridge. We appreciate your loyalty and look forward to serving you for many more years! Safe travels!

September 28, 2023

Got me complete and out on time as promised. Did not line the new policy of not using credit without an additional fee! More

by Anteckimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
Sep 29, 2023 -

Toyota of Woodbridge responded

We're glad to know that we were able to meet your time expectations at Toyota Woodbridge. We understand your concern about the new credit policy and appreciate you bringing it up. Your feedback is valuable as we continue improving our services!

September 23, 2023

Great service and easy to get an appt. Michelle was the best support I have had. More

by Cstankewick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Sep 26, 2023 -

Toyota of Woodbridge responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service and that Michelle provided you with outstanding support. We truly value your feedback and appreciate your business at Toyota Woodbridge!

September 21, 2023

Recommend service advisor, Deepak Ahuja. Great and fast service. Very friendly, patient, understanding, willing to help. Coming back, for sure, ty again. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak Ahuja, service advisor
Sep 25, 2023 -

Toyota of Woodbridge responded

Hey Donna, thank you for the positive review! We're glad to know that Deepak provided you with excellent service at Toyota Woodbridge. We appreciate your recommendation and look forward to seeing you again! Have a great ride!

September 21, 2023

Recommend Service advisor, Deepak Ahuja. Great, fast service, and went above and beyond. Very friendly, patient, understanding person. Definitely going back. Ty again for your help. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak Ahuja, service advisor
Sep 22, 2023 -

Toyota of Woodbridge responded

Hey Donna, thank you for the positive review! We're delighted to know that Deepak provided you with excellent service at Toyota Woodbridge. We appreciate your recommendation and look forward to assisting you again in the future! Have a great ride!

September 21, 2023

Very professional, willing to help with my concerns and recommend to anyone. I will definitely be taking my truck back to them. More

by Cruzito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Sep 26, 2023 -

Toyota of Woodbridge responded

We're glad to know you had a positive experience with us at Toyota Woodbridge! We appreciate your recommendation and look forward to assisting you with your truck in the future.

September 13, 2023

The service advisor stated that they would be able to diagnose my problem, even though I had cleared the codes. I told him exactly what the codes said. He later told me after keeping my vehicle all day t More

by jesse.waite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Bassey
Sep 15, 2023 -

Toyota of Woodbridge responded

I'm sorry to read about your experience with our service department. We strive for transparency and clear communication, so it's disappointing to learn that we fell short in this instance. I'd like the opportunity to discuss this further and see how we can make things right for you. Please reach out at your earliest convenience. Thank you, David Slebodnick - General Manager - 7034941800

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