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Lustine Toyota - Service Center

Woodbridge, VA

4.5
816 Reviews

816 Reviews of Lustine Toyota - Service Center

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November 29, 2023

Phoned Brad Danzig about a nail in my tire. He had me bring the car in and the dealership fixed it the same day! More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Nov 29, 2023 -

Toyota of Woodbridge responded

It's great to know Brad and our team at Toyota Woodbridge were able to assist with your car's tire issue promptly. Thank you for choosing us! We're here for you whenever you need us! Safe travels!

November 29, 2023

It was an easy and fast costumer service. I’ll recommend to my friends. Thanks More

by nito.rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos
Nov 30, 2023 -

Toyota of Woodbridge responded

Hey Nito, we appreciate your positive feedback and recommendation! We hope to serve you again in the future. Safe travels!- The Toyota Woodbridge Team

November 28, 2023

Very pleased with the service department at Woodbridge Toyota. Mr. Jose Fargardo Ramos, at Toyota Woodbridge, is always there to assist me with my car servicing needs and is very kind and respectful to More

by AlbertAlbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fagardo Ramos
Nov 28, 2023 -

Toyota of Woodbridge responded

Albert, we're delighted to know that Jose has been consistently helpful and respectful during your visits to Toyota Woodbridge. We appreciate you taking the time to share this feedback even after recovering from being unwell. We hope you're feeling much better now! Thank you for choosing us!

November 18, 2023

Deepak is amazing! He is very honest of what I need for my car. Thank you! More

by Didy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak
Nov 20, 2023 -

Toyota of Woodbridge responded

Thank you for the wonderful feedback - we're thrilled to hear Deepak was helpful to you during your visit! Take care and please don't hesitate to reach out the next time our Toyota Woodbridge team can be of assistance!

November 14, 2023

Service advisor, Brad Danzig, really worked with me on the price and got me out of there in 2 hours! More

by mfahrner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Nov 15, 2023 -

Toyota of Woodbridge responded

Thank you for your confidence in Toyota Woodbridge, and for your business. We are grateful to have you as a customer!

November 12, 2023

Very professional excellent customer service, very impressive on how fast Hugo took care of all my my paperwork More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Cajina
Nov 14, 2023 -

Toyota of Woodbridge responded

Hi Ricardo! It's great to know that Hugo and our team at Toyota Woodbridge were able to provide you with a speedy and professional service. Thanks for sharing your experience!

November 09, 2023

Best customer service out here thank you for your time today have a great day-highly recommend More

by Waseel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos, Amber Relyea, Irene Shtock
Nov 10, 2023 -

Toyota of Woodbridge responded

Thanks so much, Waseel. We look forward to your next visit to Toyota Woodbridge!

November 06, 2023

I want to thank Victor B. for providing me the best service I can have. Provided estimate correct, he kept me update while I waited. More

by Perezams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos
Nov 06, 2023 -

Toyota of Woodbridge responded

We're glad to know that Victor provided you with top-notch service at Toyota Woodbridge! Your feedback is appreciated and we'll make sure it reaches him. Thanks for the review!

November 04, 2023

Margaret does a great job managing the service for her customers. She’s efficient, knowledgeable, friendly and a pleasure to deal with. Thanks! More

by Jye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret
Nov 06, 2023 -

Toyota of Woodbridge responded

We're glad to know that you had a great experience with Margaret and our team at Toyota Woodbridge. Thanks for the positive feedback!

November 03, 2023

TERRIBLE WORK. Changed oil and tire rotation but the technician didn't explain the work done and no oil change sticker on the windshield. More

by podunana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Bassey, Chrissy Cokinos
Nov 06, 2023 -

Toyota of Woodbridge responded

I'm sorry to read about your recent experience. It's important that our customers understand the work being done on their vehicles and we apologize if this was not properly communicated during your visit. I'd like to discuss this further with you, so please reach out at your earliest convenience. Thank you, David Slebodnick - General Manager - 7034941800

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