Toyota of Woodbridge
Woodbridge, VA
Hours
Sales/Showroom
Monday 9:00 AM
Tuesday 9:00 AM
Wednesday 9:00 AM
Thursday 9:00 AM
Friday 9:00 AM
Saturday 9:00 AM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,325 reviews
The service I received was exceptional. Jose Avila was friendly and informative. He answered all my questions and explained to me what was wrong with my vehicle. I will recommend this dealership and Jos friendly and informative. He answered all my questions and explained to me what was wrong with my vehicle. I will recommend this dealership and Jose Avila to all my friends and family with Toyotas. Thank you for everything. More
My experience at Toyota was great. I wanted to look at some cars because I really need a new car. I came across a salesmen named Jesse Konstanty, he was very friendly and very knowledgable about cars. I some cars because I really need a new car. I came across a salesmen named Jesse Konstanty, he was very friendly and very knowledgable about cars. I felt comfortable working with him because he was very helpful & he didn't pressure me to buy the car I liked on the spot. I am going to return soon to get the car & will certainly buy it from Jesse. More
Normally, getting my car serviced is not one of my favorite activities, but Bryant Jones has changed my opinion dramatically. Working with Bryant to get my car serviced is like visiting an old friend favorite activities, but Bryant Jones has changed my opinion dramatically. Working with Bryant to get my car serviced is like visiting an old friend. Bryant is someone I feel I can trust who will do his best to take care of my needs at the best possible price. Bryant seems to understand the inconvenience of waiting to get your service completed and will always find a way to make the experience more pleasant and convenient. Bryant has even called my home on his day off to see if I need him to arrange a shuttle so that I could pick up my vehicle! I get personal, professional service with Bryant Jones. Bryant is one of the main reasons that I will always bring my vehicle to Lustine for service. More
My expirence was fenomal!! Jesse helped me out a lot!! In my case I was in a hurry to buy a car because with my previous car the trasmission had failed on me and I just kept having problems with my car so I my case I was in a hurry to buy a car because with my previous car the trasmission had failed on me and I just kept having problems with my car so I thought it was time to get a new car and thats where Jesse came and helped me pick out the perfect car for me that at the same time will help me save money on gas as well. I will be returning soon to buy that car! :) More
I was in the market for a used vehicle, and found one on Lustine Toyota's website that interested me. I stopped in to visit the dealership and was greeted by Peter Nartey. Peter was very professional and Lustine Toyota's website that interested me. I stopped in to visit the dealership and was greeted by Peter Nartey. Peter was very professional and extremely friendly. He worked with us to negotiate the best price possible and gave us a great deal! Peter really exemplified great customer service during the entire process. I am very thankful for Peter's assistance, and I love my new car! More
I came in for after-market service and Hamdi Nur was extremely professional. Jessica explained all products and I purchased two. She was through and very knowledgeable. I did not feel pressured to buy extremely professional. Jessica explained all products and I purchased two. She was through and very knowledgeable. I did not feel pressured to buy. In fact, the experience was refreshing. Hamdi explained the usage to my satisfaction. I was impressed with Hamdi demeanor and how well he represented the Toyota brand. Hamdi is a great example of customer service. Their attitudes make me look forward to my next visit. More
My wife and I weren't seriously in the market to purchase a truck, but we were looking for many months prior to visiting Lustine Toyota. We actually went to Lustine Toyota to look and potentially purchase a a truck, but we were looking for many months prior to visiting Lustine Toyota. We actually went to Lustine Toyota to look and potentially purchase a 2012 Toyota 4Runner, but as we scoured the lot I noticed a 2011 Dodge Ram 1500 Laramie with practically every option available from the factory on it. Confidence Leiku was the used car salesman that earned my business. Confidence was great, very friendly, professional, and did everything he could to help me get the deal I was looking for. Confidence Leiku receives 5 out of 5 stars. The finance department was completely the opposite. I tried to be friendly with them, but it was all about business to them. They attempted to build additional charges and taxes into the purchase price to jack up the overall price of the vehicle. I believe this is part of Lustine Toyota’s normal operating procedures to make a good profit on every vehicle they sell. I had to have lengthy conversations and multiple contract modifications to get the purchase price to where I originally wanted it to be and our original agreed upon purchase price. Lustine Toyota’s finance department receives only 2 out of 5 stars. Overall, Lustine Toyota is a slightly above average dealership. Be sure to research the Internet before going to the dealership and be careful of the finance department as they will try to get you! More
I needed a car and asked around and a friend of mind recommended Steve Mietelski at Lustine to me. I went and honestly had one of the best experiences of my life. I wound up buying a Toyota Corolla and recommended Steve Mietelski at Lustine to me. I went and honestly had one of the best experiences of my life. I wound up buying a Toyota Corolla and couldn't be happier. The team was great, very professional, courteous, and attentive. Couldn't have gotten a better car salesman than Steve. Probably one of the best buying experiences of my life. Would definitely recommend this dealership to anyone who really is interested in buying a car. More
Bryant Jones was rather rude to me. I asked questions regarding service pricing that had nothing to do with Auto 4 Life but all of his responses mentioned Auto 4 Life. He told me he did not see why I did regarding service pricing that had nothing to do with Auto 4 Life but all of his responses mentioned Auto 4 Life. He told me he did not see why I did not understand what he was saying in regards to Auto 4 Life after I told him he's not answering my questions regarding pricing on service. He also told me to contact Finance multiple times and said he had other customers and wasn't trying to rush me, when in fact that's what he was doing. Personally, I don't see why it was so hard for him to give prices and explain the difference between SERVICES if he's a Service Advisor. More
I made a visit to lustine a few weeks ago. My husband and I had just purchased a certified camry and before we were taken to the financial office we were helped by Jessica in regards to offering protections I had just purchased a certified camry and before we were taken to the financial office we were helped by Jessica in regards to offering protections to keep value in our brand new purchase. Although we had a few things to get taken care of with our sales man Ms.Jessica made sure that we take care of. She always followed up with us til this day. Anyone looking to invest in their new cars and want to be taken care of 100% I highly recommend this young professional lady. Thank you so much for a great experience and making it quick and easy! More


