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Toyota of Woodbridge

Woodbridge, VA

4.4
1,299 Reviews
When car shoppers want to shop for a wide selection of new Toyota models and exceptional used car deals, they come to Ourisman Toyota of Woodbridge. We are conveniently located in Woodbridge, VA so we serve drivers from all around the area. We're much more than just a source for exciting new Toyota vehicles. Our goal is to provide car shoppers with a stress-free and enjoyable experience as they pick out their next vehicle, which means providing online car shopping tools, auto financing resources, and an on-site Toyota service center.
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14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,299 reviews

April 07, 2012

I have a 2009 Toyota Corrolla that I service at Lustine and my service advisor, Mr. Tim Shanahan, is the best in my opinion. He gives good advice and explains what needs to be done, so I can make a good d More

by Alik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Shanahan
Apr 09, 2012 -

Toyota of Woodbridge responded

Thanks for sharing your experience with us. Customer satisfaction is a top priority so we are very glad to have reached this goal with you. We would love to help you with your next automotive need and we look forward to seeing you in the future. Don't forget to look for us on Facebook and Twitter to take advantage of our great service coupons! Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 05, 2012

Tim Shanahan has been my service "go to man" for my Toyota Solara for six years, and I wouldn't take my car to anyone else for service! Tim is very professional and knowledgeable, but most of a More

by Lockguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Shanahan
Apr 05, 2012 -

Toyota of Woodbridge responded

Thank you for taking the time out of your day to provide us with this stellar review. Tim is an asset to the Lustine team and will be happy to know he has earned your continued patronage. If there is anything else we can do, please don’t hesitate to contact us. Please check us out on Facebook and Twitter as we have great service coupons just for our fans and followers. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 04, 2012

I have a 2000 Toyota Celica that I bought brand new way back then from this dealership. Twelve years later, I am still driving this car. My Lustine Toyota Service Advisor, Tim Shanahan, is the reason t More

by celicagal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Shanahan
Apr 04, 2012 -

Toyota of Woodbridge responded

We deeply appreciate your feedback and your continued loyalty. We're so happy to know that Tim goes the "extra mile" to make sure your Toyota can go those extra miles on the road after many years! We look forward to seeing you at your next appointment. Be sure to follow us on Facebook and Twitter for exclusive service coupons and specials. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 03, 2012

My husband and I received the best service as soon as we walked in the door. Jon Boyd was awesome and I highly recommend him. We wanted a 2012 Sequoia Platinum in black and that is what we got! He even list More

by Lizlauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Boyd and Sham
Apr 03, 2012 -

Toyota of Woodbridge responded

Thank you so much for your kind words. We really appreciate you coming in to see us and are happy to hear that our team has taken excellent care of you. Congratulations on your new Sequoia and we hope that you and your family are enjoying it! Be sure to check out our Facebook and Twitter pages for access to exclusive coupons and special offers. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 02, 2012

After having a bad experience with 2 service advisors at this location on my last visit. I was hesitant to give Lustine Toyota Service Dept. another shot at earning back my business. Last week I went for More

by JMCV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Apr 03, 2012 -

Toyota of Woodbridge responded

Thank you for giving Lustine Toyota another opportunity to service your vehicle. I am thrilled that Bryant could exceed your expectations and provide you with the top-notch customer service you deserve. We look forward to the opportunity to assist you with your auto needs in the future as well. For access to our exclusive online specials and savings, please be sure to find us on Facebook and Twitter. Sincerely, Jessika Garcia ygarcia@lustine.com

April 02, 2012

I have a 06 Tacoma. Only once I took it somewhere other than Lustine for service. I will NEVER make that mistake again. Bryant makes me feel like I'm his only client. I get fast service and know I've gotte More

by sheilamullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Jones, Bryant Jones
Apr 02, 2012 -

Toyota of Woodbridge responded

Excellent! We're glad to hear Bryant is able to keep everything running smoothly for you. He is a valuable member of Lustine Toyota, and we are happy to have him. We look forward to seeing you in the future. Be sure to check out our monthly specials on Twitter and Facebook. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 02, 2012

On all my visits at Lustine for service, there is only one person I go for help and that is Tim Shanahan. My most recent visit was on March 29, 2012. Tim Shanahan has got to be one of the most, if not t More

by basiliosaclolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Shanahan
Apr 02, 2012 -

Toyota of Woodbridge responded

We are happy that Lustine was your service choice for your Toyota. We are lucky to have Tim working with us. We look forward to servicing your vehicle in the future. Thank you again and be sure to check out our monthly specials on Twitter and Facebook. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

March 31, 2012

Good service, going to this dealer for my car service at least 11 years. I would recommend the dealership to others. Erik, thanks for your service advice. More

by kundu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2012 -

Toyota of Woodbridge responded

Thank you for coming to Lustine for your service needs over the last decade! Our customers mean the world to us! See you next time, and be sure to check us out on Facebook and Twitter for monthly specials. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

March 31, 2012

I want to say that out of all the cars I've bought in the past, this has been my best experience yet. I can honestly say that the sales rep did a great job in making me feel comfortable with the purchase I w More

by sycsia147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2012 -

Toyota of Woodbridge responded

We would like to thank you for taking the time to write an outstanding review about Lustine Toyota. It is nice to hear that your experience with us was unforgettable and that Jesse was able to help you find the right car for you and your family. We are happy to hear you will recommending us to others and be sure to check out our Facebook and Twitter. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

March 31, 2012

Well it was my first time this week going to this dealer ship . I have to say my sales Rep Jesse was AWESOME !!! He took me n my husband step by step into buying the new sienna . For first time buyer at thi More

by janellayin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2012 -

Toyota of Woodbridge responded

Thank you so much for this outstanding feedback. It is nice to hear that you were impressed with our customer service, especially Jesse. He is a valued member of our team. Thanks again and be sure to check us out on Facebook and Twitter. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

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