Sewell Toyota of Wichita Falls - Service Center

Best customer service! I recently had an issue with a tire which required me to use my spare. I arrived at the Toyota dealer with no appointment just before 5pm and was take I recently had an issue with a tire which required me to use my spare. I arrived at the Toyota dealer with no appointment just before 5pm and was taken care of immediately. Not only was my tire addressed, but my 25,000 mile service was done also, and they washed my car as well. Now that's what I call service! Well done!! More

oil change Very efficient staff. Each individual was courteous, friendly and knowlegable. We are sorry to see the lady who took good care of us, from check in t Very efficient staff. Each individual was courteous, friendly and knowlegable. We are sorry to see the lady who took good care of us, from check in through check out, will be following her husband to McKinney. We wish her well and thanks to entire staff for excellent service. More

15,000 mike service The workers were friendly and courteous, and the service was quick. I appreciated the excellent service. I'm glad my car is receiving such good care. The workers were friendly and courteous, and the service was quick. I appreciated the excellent service. I'm glad my car is receiving such good care. More

Absolutely perfect! Greeting Associate very receptive and eager to help. Saw that I was comfortable while waiting. Let me know progress on car. Pleasant visit. Gave m Greeting Associate very receptive and eager to help. Saw that I was comfortable while waiting. Let me know progress on car. Pleasant visit. Gave me info on when next Service should be accomplished. More

Had my 5k maintenance appointment Very friendly, efficient staff. Got me in and out on a timely basis. Employees were very busy handling customers as they were coming and going. Very friendly, efficient staff. Got me in and out on a timely basis. Employees were very busy handling customers as they were coming and going. More

5000 Mile Maintenance Great experience, service department was quick to greet, staff very friendly, good coffee, and timely procedure. In and out in about 30 minutes. Would Great experience, service department was quick to greet, staff very friendly, good coffee, and timely procedure. In and out in about 30 minutes. Would recommend to anyone. More

Service is always the best! Staff in the service department is very friendly,are always sure to help in what the can. Had a problem with the radio a few months back. These guys d Staff in the service department is very friendly,are always sure to help in what the can. Had a problem with the radio a few months back. These guys did the beyond to figure it out. Never had an issue with them. Glad to be part of the Toyota family! More

20k Mike seevice Got me in for 20k service on 2017 Tacoma without an appointment. Out in just over an hour Very personable and friendly. Checked on a possible recall Got me in for 20k service on 2017 Tacoma without an appointment. Out in just over an hour Very personable and friendly. Checked on a possible recall for me. More

Easy maintenance appointment on a Saturday. Setting up a Saturday appointment was quick and easy. Maintenance performed in a very short time. Only problem, windshield washer fluid was marked as Setting up a Saturday appointment was quick and easy. Maintenance performed in a very short time. Only problem, windshield washer fluid was marked as filled and was not done. More

Excellent Josh was very knowledgeable, customer service oriented, and approachable (friendly). He exhibited great work ethic and a passion for his job. Overall Josh was very knowledgeable, customer service oriented, and approachable (friendly). He exhibited great work ethic and a passion for his job. Overall, my visit was quite positive. Thank you!! More