Toyota of Watertown

This is my second new-car purchase from ToyotaofWatertown; both were extremely satisfactory. I was impressed with my salesman, Alex Kazan, who shared and verbalized my suspicions that the ToyotaofWatertown; both were extremely satisfactory. I was impressed with my salesman, Alex Kazan, who shared and verbalized my suspicions that the hybrid system (Highlander) was not worth the extra cost. I settled upon the Sienna. Toyota is famous for its confusing system of "trim lines," "convenience packages," and options, where selecting one package negates or duplicates another. Alex cut through the nonsense and simply asked, "What do you want?" I listed out what I wanted, and he located a Sienna equipped just so in the regional inventory. We settled upon a rock-bottom price, and the car was delivered and prepped in 3 business days. I was also impressed by the closer/finance guy, who got a Toyota financing rate that was a fraction of a percent above my best outside rate (AAA). He frankly admitted that some of the "extra protection" options weren't worth the money, but I'm suffering some buyer's remorse for buying the extended warranty. My one complaint is that the $275 for document transfer etc. is unduly high. My impression is that the Watertown dealership is competing aggressively against larger dealerships (e.g. Herb Chambers) and does so well. I'm happy to recommend this dealership. More

I just recently bought a brand new SVU. Everyone I spoke too was very friendly, informative, and not aggressive or pushy. They wanted to make sure that my car buying experience was a good one, and they did too was very friendly, informative, and not aggressive or pushy. They wanted to make sure that my car buying experience was a good one, and they did everything to make sure that happened. I would recommend anyone interested in a Toyota to go to Toyota of Watertown. They will find whatever car/svu/truck you are looking for, and they will match any price out there. I know I will continue to shop at Toyota of Watertown for as long as I buy a Toyota. More

The Sale Consultant was warm and friendly and knowledgeable and he was not pushy. He was able to answer all my questions accurately. We were always greeted at the door. The model that we were knowledgeable and he was not pushy. He was able to answer all my questions accurately. We were always greeted at the door. The model that we were interested in was available with several options. We got a good price. The Sales Consultant helped us add some options that we were extremely interested in. The Salesman presented all the options for the model of interest to us, but he did not pressure us to buy the most expensive model. He honored our wishes. The entire experience was fine and compared very favorably with my eight other car buying experiences in my lifetime. I was happy that the entire team at the Watertown dealership was competent. I would have tried other dealerships if the Watertown one had not worked out. More

I went in to the dealership on Saturday looking for a Camry and took the vehicle on a test drive. The dealer made a reasonable offer but I said I was looking around and wanted to check Costco pricing. T Camry and took the vehicle on a test drive. The dealer made a reasonable offer but I said I was looking around and wanted to check Costco pricing. The dealer requested to be given a chance to match any offer I received. I went out to Wilbraham MA to check out Costco pricing and received an excellent offer which Watertown matched. Picked up vehicle. Alex was helpful in describing the cars features. I was able to pick up the new car on Wednesday. This is my first new car and I was very happy with the dealership. More

This dealer had the car we were interested in in stock. They were forthcoming with honest pricing from the begining. They also offered a great finance rate. Haider Amin was excellent explaining the feature They were forthcoming with honest pricing from the begining. They also offered a great finance rate. Haider Amin was excellent explaining the features and options on the car. We would definitely recommend this dealer! More

We went to by a used Tundra, the price was great employees were very friendly. Oliver made the financing go smooth. Haider was very informitive with the questions we had about the truck. On previou employees were very friendly. Oliver made the financing go smooth. Haider was very informitive with the questions we had about the truck. On previous visits to the dealership with past cars the service department was very helpful and informitive. I have delt with Dominic, Camel, & Michael in service and they could not be nicer. More

i purchased 2 cars with watertown toyota thru steve and was very pleased. he is a great salesperson and toyota should be very proud of him. I highly recommended him to my friend who also purchased a new was very pleased. he is a great salesperson and toyota should be very proud of him. I highly recommended him to my friend who also purchased a new car with steve. the overall service at watertown touota is excellent. More

i have purchsed our last 6 cars at toyota of watertown with stephen gerrior. i have nothing but great things to say about steve and watertown toyota. steve is very professional and is always dressed as a with stephen gerrior. i have nothing but great things to say about steve and watertown toyota. steve is very professional and is always dressed as a salesman should be. watertown toyota is a very friendly dealership where you never feel pressure. toyota brand sells itself. i would never buy anything but toyota and always go to steve at watertown toyota. we have reffered many friends to this dealership. pat marani More

As soon as my husband and I entered Toyota of Watertown. We were greeted with a smiling friendly face of a young lady(dont' remember her name).WE went on Monday March 23rd. We first met with Fozi Hader and We were greeted with a smiling friendly face of a young lady(dont' remember her name).WE went on Monday March 23rd. We first met with Fozi Hader and he was awesome. Offering us coffee, water and donuts. Then we met with Larry Kelleher who was also awesome. They informed us that they would take care of inspection, registration and that they would have the car ready ASAP. We let them know we were going out of town for the weekend so, we may have to pick up the following Monday. Throughout the week both men kept my husband and I informed of how the process was going. On Friday morning at we got a call from Fozi and then Larry letting us know the car was ready. We were already in New York. We let them know we would be there monday morning. Fozi and Larry were both there to greet us monday when we went to pick up the car. They both wished us lots of luck with the car. On Tuesday I recieved a call on my cell phone from Fozi. He just wanted to make sure everything was ok with the car. Now that is customer service. I would without a doubt forward my friends to Toyota of Watertown. I know in the future where I will continue to do car business. And that is Toyota of Watertown. I give Toyota of Watertown a A++ grade. More

I have purchased two vehicles from them, most recently 11/07. Cesar was excellent, no pressure. It was one of the easiest sales experiences ever. The service @ this dealership is also excellent. Servi 11/07. Cesar was excellent, no pressure. It was one of the easiest sales experiences ever. The service @ this dealership is also excellent. Service has always been performed right the first time. More