Toyota of Watertown

This is the first time I bought a car. Before this my husband always did it. My sons told me to go and find a car I liked and they would buy it for me. I went to serveral different places and Toyota of W husband always did it. My sons told me to go and find a car I liked and they would buy it for me. I went to serveral different places and Toyota of Watertown was the best. My salemen Lou was so pleasant to work with. Everyone at Toyota Watertown was very pleasant and helpful. They told me I could come back any time that I had a question about my car no matter has small. Being alone now this was very important to me. If any one asked if I would sent some one else to Watertown Toyota I would say YES. More

I had been referred to this dealer by my friend and neighbor who'd bought his last 3 cars at Toyota of Watertown. I requested quotes from them and other dealers for a Matrix through Edmunds.com, and th neighbor who'd bought his last 3 cars at Toyota of Watertown. I requested quotes from them and other dealers for a Matrix through Edmunds.com, and they were the first to get back to me. Mike Boucher replied to my query on pricing and added fees, listing the exact prices of the two models I was considering, plus options, and all final costs straight up. Thus equipped, I went in to see Mike, a congenial, enthusiastic guy, and he turned me over to Carlos Rosado who in sales who was to work with me. Carlos was a gentleman, knowledgeable consultant, and affable companion on my two test drives. He shepherded me through the issues, patiently fielded my questions and doubts over which model to buy (the base model automatic or the sport version), and helped me identify the pros and cons of each. Mike came to lend assistance and finally after I grilled them exhaustively Mike was able to help me see what I really wanted, which was the "greener", more economical car. He didn't trying to sell me the more expensive car just for the money. What I especially appreciated was that they proved in the end that what they wanted was that I be happy with my decision. I'd recommend this shop to others, in fact already have. More

I chose Toyota of Watertown partly because my daughter had bought a car from them previously iwth good results, partly because it was reasonably close to home, but mostly, in this case, because they offer had bought a car from them previously iwth good results, partly because it was reasonably close to home, but mostly, in this case, because they offered me a 24 trial period with the same model car. I was very happy with the friendly reception I got from them, both when I first visited, and during the whole process of the purchase. All my questions were answered fully; they found the car that I really wanted (color, etc.), and I have been very pleased with the car since. I chose to lease, rather than bargain on the price because the current lease offer was more financially attractive than the price reduction that I thought I could achieve. I would recommend them to any friends looking for a Toyota dealer. More

Excellent experience. My wife and I were wanted to buy a new 2009 Prius a month before the 2010 models arrived. I e-mailed Q/A with Mike Bouche the Internet Manager. He helped to identify that they had t new 2009 Prius a month before the 2010 models arrived. I e-mailed Q/A with Mike Bouche the Internet Manager. He helped to identify that they had the exact model, configuration and color that we were looking then handed me off to Rita Grace, Sales & Leasing Consultant who helped us through the process. Toyota of Watertown beat all other prices that I discovered in the Boston area. Most importantly, they did not pressure me to take other options that I did not want. While I had obtained financing approval through AAA before purchasing the car, Oliver Souris, Finance Manager at Toyota of Watertown was able to match the loan rate through Toyota Finance which made the process easy. I picked up the our new Prius today. Rita made sure that everything was ready before my arrival. I'd recommend this dealership and when we need another car will certainly start here. Very good experience for us. More

This is my second new-car purchase from ToyotaofWatertown; both were extremely satisfactory. I was impressed with my salesman, Alex Kazan, who shared and verbalized my suspicions that the ToyotaofWatertown; both were extremely satisfactory. I was impressed with my salesman, Alex Kazan, who shared and verbalized my suspicions that the hybrid system (Highlander) was not worth the extra cost. I settled upon the Sienna. Toyota is famous for its confusing system of "trim lines," "convenience packages," and options, where selecting one package negates or duplicates another. Alex cut through the nonsense and simply asked, "What do you want?" I listed out what I wanted, and he located a Sienna equipped just so in the regional inventory. We settled upon a rock-bottom price, and the car was delivered and prepped in 3 business days. I was also impressed by the closer/finance guy, who got a Toyota financing rate that was a fraction of a percent above my best outside rate (AAA). He frankly admitted that some of the "extra protection" options weren't worth the money, but I'm suffering some buyer's remorse for buying the extended warranty. My one complaint is that the $275 for document transfer etc. is unduly high. My impression is that the Watertown dealership is competing aggressively against larger dealerships (e.g. Herb Chambers) and does so well. I'm happy to recommend this dealership. More

I just recently bought a brand new SVU. Everyone I spoke too was very friendly, informative, and not aggressive or pushy. They wanted to make sure that my car buying experience was a good one, and they did too was very friendly, informative, and not aggressive or pushy. They wanted to make sure that my car buying experience was a good one, and they did everything to make sure that happened. I would recommend anyone interested in a Toyota to go to Toyota of Watertown. They will find whatever car/svu/truck you are looking for, and they will match any price out there. I know I will continue to shop at Toyota of Watertown for as long as I buy a Toyota. More

The Sale Consultant was warm and friendly and knowledgeable and he was not pushy. He was able to answer all my questions accurately. We were always greeted at the door. The model that we were knowledgeable and he was not pushy. He was able to answer all my questions accurately. We were always greeted at the door. The model that we were interested in was available with several options. We got a good price. The Sales Consultant helped us add some options that we were extremely interested in. The Salesman presented all the options for the model of interest to us, but he did not pressure us to buy the most expensive model. He honored our wishes. The entire experience was fine and compared very favorably with my eight other car buying experiences in my lifetime. I was happy that the entire team at the Watertown dealership was competent. I would have tried other dealerships if the Watertown one had not worked out. More

I went in to the dealership on Saturday looking for a Camry and took the vehicle on a test drive. The dealer made a reasonable offer but I said I was looking around and wanted to check Costco pricing. T Camry and took the vehicle on a test drive. The dealer made a reasonable offer but I said I was looking around and wanted to check Costco pricing. The dealer requested to be given a chance to match any offer I received. I went out to Wilbraham MA to check out Costco pricing and received an excellent offer which Watertown matched. Picked up vehicle. Alex was helpful in describing the cars features. I was able to pick up the new car on Wednesday. This is my first new car and I was very happy with the dealership. More

This dealer had the car we were interested in in stock. They were forthcoming with honest pricing from the begining. They also offered a great finance rate. Haider Amin was excellent explaining the feature They were forthcoming with honest pricing from the begining. They also offered a great finance rate. Haider Amin was excellent explaining the features and options on the car. We would definitely recommend this dealer! More

We went to by a used Tundra, the price was great employees were very friendly. Oliver made the financing go smooth. Haider was very informitive with the questions we had about the truck. On previou employees were very friendly. Oliver made the financing go smooth. Haider was very informitive with the questions we had about the truck. On previous visits to the dealership with past cars the service department was very helpful and informitive. I have delt with Dominic, Camel, & Michael in service and they could not be nicer. More