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Toyota of Wallingford - Service Center
Wallingford, CT
649 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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649 Reviews of Toyota of Wallingford - Service Center
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June 30, 2021
The people here were great! They couldn't do enough for me and my van. They informed me daily on what they did to my van, how far along it was and if they found the problem. After some time they were unabl me and my van. They informed me daily on what they did to my van, how far along it was and if they found the problem. After some time they were unable to find the problem so they sent it up to where I bought it in the first place. (Which I was glad they did instead of trying to fix the problem that they were not familiar with) Being a disabled person in a wheelchair my van is heavily converted to accommodate my needs. It was fixed in a couple of days, brought back to this dealership and everything is all fixed (so far) I would say to people of you need to get service on your vehicle, bring it to them and they will treat you right! More
by michaelstudent75
Employees Worked With
Other Employees :
Carla and Lorraine were the two ladies that kept me informed daily and I can't thank them enough for the wonderful job they did!!, Bob Olson
June 22, 2021
Fantastic! Carla’s helped me out a number of times, and every single one has been completely free of any stress, and incredible considerate and thorough. Can’t thank you guys enough for how incredibly goo every single one has been completely free of any stress, and incredible considerate and thorough. Can’t thank you guys enough for how incredibly good the service is. More
by rthomas2
June 19, 2021
Excellent, timely service. Friendly, courteous staff. Special kudos to Carla Rodrigues and Lorraine Baker - true professionals who create confidence that things will be fixed correctly and with minimal Special kudos to Carla Rodrigues and Lorraine Baker - true professionals who create confidence that things will be fixed correctly and with minimal delay. Many thanks! Mike Z More
by MICHAEL.ZAMBRUSKI
Employees Worked With
Carla Rodrigues, Lorraine Baker
June 09, 2021
I just purchased my second vehicle from Toyota of Wallingford. They have been great to work with from sales to service. They are a Very good dealership Wallingford. They have been great to work with from sales to service. They are a Very good dealership More
by Ptct97@comcast.net
June 05, 2021
Under construction for over 2 years...I have free oil Under construction for over 2 years... I have free oil changes and tire rotation for life of vehicle. Every time I receive an oil change. I have to r Under construction for over 2 years... I have free oil changes and tire rotation for life of vehicle. Every time I receive an oil change. I have to remind them that there is no charge. Like its not in my profile. More
by vjgolia
June 04, 2021
Even though I have to way longer than usually, however, the work and experience from the Phil and Paul was fantastic, great work keep it up the good work. the work and experience from the Phil and Paul was fantastic, great work keep it up the good work. More
by Toyota Prius3
Employees Worked With
Phil, Paul
May 19, 2021
Not for the first time, I have been incredibly impressed with the professionalism and efficiency of the service team at Toyota of Wallingford. They called to confirm what services I wanted to have perform with the professionalism and efficiency of the service team at Toyota of Wallingford. They called to confirm what services I wanted to have performed, called back to inform me of other options to consider and then gave me their advice on doing those or not doing those all in plenty of time for me to make an informed decision. Phil Orzel exhibited excellent communication abilities and truly made the process a pleasure. Highly recommend the Service Team at Toyota of Wallingford. More
by maureenag
Employees Worked With
Phil Orzel
May 05, 2021
4 stars because vehicle not ready on day promised. BUT 4 stars because Mike Falconeri was most professional customer service tech I've ever worked with. He's exceptional and the dealership has finally foun stars because Mike Falconeri was most professional customer service tech I've ever worked with. He's exceptional and the dealership has finally found someone with the right skills to face the public. They are lucky to have him on the team. More
by maryann.oneil63
Employees Worked With
Mike Falconeri
