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Toyota of Wallingford - Service Center
Wallingford, CT
643 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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643 Reviews of Toyota of Wallingford - Service Center
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June 05, 2021
Under construction for over 2 years...I have free oil Under construction for over 2 years... I have free oil changes and tire rotation for life of vehicle. Every time I receive an oil change. I have to r Under construction for over 2 years... I have free oil changes and tire rotation for life of vehicle. Every time I receive an oil change. I have to remind them that there is no charge. Like its not in my profile. More
by vjgolia
June 04, 2021
Even though I have to way longer than usually, however, the work and experience from the Phil and Paul was fantastic, great work keep it up the good work. the work and experience from the Phil and Paul was fantastic, great work keep it up the good work. More
by Toyota Prius3
Employees Worked With
Phil, Paul
May 19, 2021
Not for the first time, I have been incredibly impressed with the professionalism and efficiency of the service team at Toyota of Wallingford. They called to confirm what services I wanted to have perform with the professionalism and efficiency of the service team at Toyota of Wallingford. They called to confirm what services I wanted to have performed, called back to inform me of other options to consider and then gave me their advice on doing those or not doing those all in plenty of time for me to make an informed decision. Phil Orzel exhibited excellent communication abilities and truly made the process a pleasure. Highly recommend the Service Team at Toyota of Wallingford. More
by maureenag
Employees Worked With
Phil Orzel
May 05, 2021
4 stars because vehicle not ready on day promised. BUT 4 stars because Mike Falconeri was most professional customer service tech I've ever worked with. He's exceptional and the dealership has finally foun stars because Mike Falconeri was most professional customer service tech I've ever worked with. He's exceptional and the dealership has finally found someone with the right skills to face the public. They are lucky to have him on the team. More
by maryann.oneil63
Employees Worked With
Mike Falconeri
April 06, 2021
Employees bend over backwards to make sure customer is satisfied. I wouldn’t consider buying or servicing any car at someplace other than this dealership satisfied. I wouldn’t consider buying or servicing any car at someplace other than this dealership More
by kathleenallison
April 01, 2021
Brought car in for warranty issue to be corrected, women neglected to inform me that they needed access to back seat. She said if "you run right down and clean it out we can have the car ready this afterno neglected to inform me that they needed access to back seat. She said if "you run right down and clean it out we can have the car ready this afternoon". The person doing intake should have noticed that the back seat had stuff in it when I dropped it off yesterday. What a group of morons. More
by muffie555
March 30, 2021
Appointments are available again to sit and wait for the car, rather than dropping car off the night before. Very professional and courteous assistance. Excellent service as always. Thank you! car, rather than dropping car off the night before. Very professional and courteous assistance. Excellent service as always. Thank you! More
by delucia525
March 28, 2021
We have always had great service since Toyota of Wallingford opened many years ago. They have done an excellent job with all three Toyota vehicles we bought from them over the years. Thank you. Wallingford opened many years ago. They have done an excellent job with all three Toyota vehicles we bought from them over the years. Thank you. More
by Bob P.
Employees Worked With
Bob Olson
March 27, 2021
Looking forward to finished construction and service area. Much improved over last visit Great group of people to work with. Safety Android COVID protocols in place for staff and customers area. Much improved over last visit Great group of people to work with. Safety Android COVID protocols in place for staff and customers More
by Macurtin
Employees Worked With
Bob Olson
February 26, 2021
Our home town local dealer which we usually love . However my wife brought my truck in for service , which was supposedly all set up . Upon arivial that was not the case . The person keen nothing abou However my wife brought my truck in for service , which was supposedly all set up . Upon arivial that was not the case . The person keen nothing about service or of the loaner she was to have . In her words it was less than stellar compared to the way she is treated at the local Subaru store . More
by Robbie0707
Employees Worked With
John
