Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Toyota of Wallingford - Service Center
Wallingford, CT
643 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
643 Reviews of Toyota of Wallingford - Service Center
Sort by
May 13, 2022
Shylock at Toyota of Wallingford was a terrific help to me, very knowledgeable and efficient, which I appreciated. I'm known for asking a lot of questions and she encouraged me to do so, making sure I felt me, very knowledgeable and efficient, which I appreciated. I'm known for asking a lot of questions and she encouraged me to do so, making sure I felt comfortable with the processes and answers she provided. Shylock is my go to person now and I'm recommending friends and family to seek her out when they need service, too. More
by sharonarsego
Employees Worked With
Shy Therrien
May 12, 2022
I have tremendous anxiety and calling people I don't know, about things I am not educated on makes my anxiety even worse. I spoke to Shylock at Toyota of Wallingford and she was incredibly helpful. She know, about things I am not educated on makes my anxiety even worse. I spoke to Shylock at Toyota of Wallingford and she was incredibly helpful. She made what normally would have been excruciating for me, very enjoyable. My questions were answered thoroughly and I didn't feel anxious asking further questions. She was extremely knowledgeable and talked me through what I needed to do. Needless to say, I will be asking for Shylock should I have any further questions or concerns. More
by Courtney
Employees Worked With
Shy Therrien
May 11, 2022
Shy was by far the best service advisor I have ever worked with, she made sure to always keep me updated with what was going on with my car and was always very professional. worked with, she made sure to always keep me updated with what was going on with my car and was always very professional. More
by Maya
Employees Worked With
Shy Therrien
April 23, 2022
Kudos to the service advisors. Food for thought...If a customer buys 4 tires from the dealership, they should include tire rotations for the life of the tires. Food for thought...If a customer buys 4 tires from the dealership, they should include tire rotations for the life of the tires. More
by FLS
Employees Worked With
Erik, Phil Orzel, Lorraine Baker
April 22, 2022
Always 5 Stars in both Sales & Service! ! This Toyota location is the best by far! ! This Toyota location is the best by far! More
by dffdeals
Employees Worked With
Other Employees :
The gentleman that checked me in & brought me to my car 5 STARS, Lorraine Baker, Kenneth O' Day
April 13, 2022
Very helpful and understanding Joanna Rivera and Lorraine Baker .I'm disabled the conversation about what my car needed was understandable. Baker .I'm disabled the conversation about what my car needed was understandable. More
by Dee
Employees Worked With
Joanna Rivera ***** ( service dept. ), Lorraine Baker
April 08, 2022
I stopped to schedule my 5000 mile tire rotation. When I asked how long the service would take she said the appointment could be 45” or 2 hours depending on how many customers were ahead of me. That’ When I asked how long the service would take she said the appointment could be 45” or 2 hours depending on how many customers were ahead of me. That’s ridiculous, what’s the point of appointments? One year later and the service dept is still in a empty hanger and customers must use porta potty. I scheduled my tire rotation in Middletown. More
by Claudia
Employees Worked With
Lorraine Baker
