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Toyota of Wallingford - Service Center

Wallingford, CT

4.8
649 Reviews

649 Reviews of Toyota of Wallingford - Service Center

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January 14, 2023

I called to make an appointment, the girl that answered was very polite and customer oriented. Marie was very helpful for a first time customer. I would recommend this dealer and defenetly coming back. More

by batgirldc79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Zion
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

Joanna Rivera was the best service representative I have ever dealt with. Excellent customer service and communication. Brought my truck in with a few issues and she was in constant communication with me. More

by Pete Zona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Rivera
January 12, 2023

Personnel listen to concern(s), but not knowing if problem will ever be identified is an issue because I'd hate to get stranded somewhere. More

by Donia
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carney
January 07, 2023

Dave at the front desk was perfect! Thank you for having him there and thank you Dave!! More

by BarbG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Zion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave, Bob Olson, Timothy Abtin, Shannon McCallum
January 06, 2023

Dave Chaney did a great job explaining what needed repair and the costs. I appreciated his attention to detail in helping me set up the emergency repair of my car. More

by EspoLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Chaney
December 29, 2022

Bob recognized the emergency nature of the situation and got the car into the shop ASAP. He also noticed that a scheduled service was coming up in two weeks and he arranged for that service to be done immed More

by Steve Gorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Olson
December 24, 2022

Always complete & always keeps you updated. Fast friendly service! Shannon was great. I couldn’t have been happier. More

by John R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McCallum
Dec 28, 2022 -

Toyota of Wallingford responded

Thank you so much!

December 20, 2022

Polite, respectful of my time, and I’m completely satisfied with the work that they did. More

by bettybarmstrong
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Olson
December 20, 2022

Took 7 weeks to get an appointment. They try to sell you stuff and ‘repairs’ you don’t need when you finally get in for your “free” oil change. More

by vulpine_trills0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McCallum
Dec 28, 2022 -

Toyota of Wallingford responded

Hello Vulpine, our only intent is to offer preventative maintenance to prolong the life of your vehicle. You always have the option to decline those maintenance if you do not see the value in extending the life of your vehicle.

December 16, 2022

So very happy Bob Olsen is back at Wallingford Toyota, Bob is always a pleasure to work with. More

by Jhayes7261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Olson
Dec 28, 2022 -

Toyota of Wallingford responded

Thank you for the kind words!

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