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Toyota of Wallingford - Service Center
Wallingford, CT
649 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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649 Reviews of Toyota of Wallingford - Service Center
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February 15, 2023
Great customer service from representatives in each department. Accommodations were met and greatly appreciated on that day. department. Accommodations were met and greatly appreciated on that day. More
by GPell
Employees Worked With
February 12, 2023
We three Toyotas: 2 Avalons and 1 Camry are in two locations. We trust Toyota to keep our cars running. They have done an excellent job!! Our oldest Toyota was traded in after 18 years and received locations. We trust Toyota to keep our cars running. They have done an excellent job!! Our oldest Toyota was traded in after 18 years and received an excellent trade-in value. This service visit was as normal: efficient, professional, and thorough. Who could ask for anything more. More
by cav
Employees Worked With
Shannon McCallum
February 11, 2023
Very professional work completed. I’m a happy customer that bought many Toyota’s from Wallingford Toytota… I’m a happy customer that bought many Toyota’s from Wallingford Toytota… More
by Sdichello
Employees Worked With
Other Employees :
Steve Zion Jr, Bob Olson, Shannon McCallum
February 11, 2023
Joanna (service rep) was fantastic! Extremely professional and informative, Joanna was very honest and keep me up to speed with what was needed for my vehicle. She was very personable a Extremely professional and informative, Joanna was very honest and keep me up to speed with what was needed for my vehicle. She was very personable and honest. Jason C. was the person that serviced my vehicle and did a phenomenal job. He was very clear and descriptive in his technician notes. And future recommendations I felt very confident and pleased with his knowledge. More
by Sin D
Employees Worked With
Joanna (Service Rep) and Jason C. (Technician)
February 03, 2023
Weezy was great! I got to work on-time in the morning and was able to get a ride back to the dealership to pick up my truck when it was done in service. I got to work on-time in the morning and was able to get a ride back to the dealership to pick up my truck when it was done in service. More
by KStasko5
Employees Worked With
Weezy, Bob Olson
January 30, 2023
This past week I had to have my 08 4runner in for service as to having some issues. My service advisor was Shannon and she was so very professional and helpful and understanding and listen to my concerns and as to having some issues. My service advisor was Shannon and she was so very professional and helpful and understanding and listen to my concerns and also went beyond to keep me posted on what was going on with my SUV. As for the repair were major and I was catch of guard but Shannon was very sincere and explained and also double check with the technician Jason working on my SUV. I just want to say after speaking with Karen (Service Manager). I just would like to say that Shannon is a wonderful assert to the service department and she really gives 110% More
by johnpaul
Employees Worked With
Shannon McCallum
January 26, 2023
During my latest service appointment, my service advisor was Shannon, was the BEST service advisor that I have ever encountered. She explained the service recommendations to me in a way that was complete ye was Shannon, was the BEST service advisor that I have ever encountered. She explained the service recommendations to me in a way that was complete yet concise, easy to for a layperson understand, yet not at all condescending. I'm only writing this review in the hopes that Shannon's management recognizes her excellent work and give her the opportunity to utilize her talent to train other advisors, with the appropriate additional compensation, of course. More
by Joanne M.
Employees Worked With
Shannon McCallum
