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Toyota of Turnersville

Turnersville, NJ

4.8
581 Reviews

3400 Route 42

Turnersville, NJ

08012

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Showing 581 reviews

October 23, 2022

Service was good till I got home and looked under the hood to realize my coolant level was low. I went to this dealer for a coolant flush guess they didn’t get the work order. Needless to say I won’t be More

by wil_rodz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mechanic tech not service
Oct 25, 2022 -

Toyota of Turnersville responded

Hello, Your satisfaction is important to us here at Toyota of Turnersville. I would appreciate the opportunity to speak with you to address your scheduled service for a coolant flush. Please contact me so that we may discuss your feedback. Thank you, Jason Lee Skinner General Manager Direct Line (856) 516-6410 jason.skinner@penskeautomotive.com

October 09, 2022

Excellent service! I had a small scratch on my front driver side due to a car wash the same day! They were able to polished it out! Wow! Great job! More

by Markroda22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Huertas
Oct 10, 2022 -

Toyota of Turnersville responded

We're so pleased to receive your perfect rating and learn that you had a wonderful visit working with the Toyota of Turnersville team. If you need anything down the road, please let us know. Our staff is always here to help!

September 23, 2022

Great, fast service. Everyone very friendly and helpful. I was given a 2022 loaner, while my car was being fixed, which took only half day! More

by rlaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Fluck, Jim Hitchens
Sep 24, 2022 -

Toyota of Turnersville responded

Your positive feedback is greatly appreciated! We're glad to learn our Service Team provided you with quality and efficient service and support. Thank you for choosing Toyota of Turnersville for your automotive needs.

September 16, 2022

Took my vehicle in for service. . Awesome employees! Dennis was friendly and helpful. Nice waiting area with tv. More

by jerseygirl656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis, Brad Fluck
Sep 16, 2022 -

Toyota of Turnersville responded

Hello, we are so glad you had such a friendly and helpful service experience here. Thank you for choosing Toyota of Turnersville.

September 09, 2022

Super service. I called for service. Receptionist was very kind,caring& helpful. I arrived & was greeted by attendant to bring vehicle for service. He was kind carin More

by Mcase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Nam service attendant Bill Cirucci sold my grandson his first car & recommended service here. , Bill Cirucci
Sep 09, 2022 -

Toyota of Turnersville responded

Hi Marie! Thank you for the five-star review concerning your recent visit here to Toyota of Turnersville. Our priority is to provide each customer with a friendly and welcoming atmosphere, as well as an overall world-class customer experience. It is very important to our Service Team to maintain a tight schedule that will promote the utmost consideration of our valued customers' daily plans. As always, thank you for entrusting Toyota of Turnersville with the maintenance needs of your Toyota RAV4, and let us know if there is anything more we can assist you with moving forward.

Sep 10, 2022 -

Mcase responded

Both Dennis & Bill are great assets to your dealership. People are fast to complain but few people take the time & effort to acknowledge services that were well performed. Your employees need to know that their service is valuable & they make your dealership a great place.

September 09, 2022

Prompt service, friendly interaction, and spaced out appointments with plenty of seating to keep customers at a safe distance from each other. Finished service ahead of scheduled time. More

by vindawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Service Dept.
Sep 09, 2022 -

Toyota of Turnersville responded

Hello. It is our pleasure to have you here at Toyota of Turnersville and we greatly appreciate your thoughtful 5-star review! In this day and time, our staff strives to provide a clean and comfortable environment that will allow our customers the ability to feel at ease during their automotive appointments. We understand that your time is valuable, so we are glad to know that your appointment was completed ahead of schedule. Thank you again for your time and business, and let us know if you need anything in the future!

September 05, 2022

My first time buying a Toyota and this dealership is excellent. Very short weight nice waiting area very friendly everyone at the dealership treat you as if you’re special. More

by vtak3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Fluck
Sep 06, 2022 -

Toyota of Turnersville responded

We are honored to have earned your business here at Toyota of Turnersville and happy that you enjoyed an excellent experience working with our Sales Team. We are grateful for your kind words and for your five-star review of our dealership. Thank you and enjoy your new Toyota!

August 31, 2022

They seemed like all they wanted was to sell me service I didn’t need. They didn’t put my hub caps back on right and they came off on a busy road which was dangerous for me to get. When I came back they blam More

by Dixiebird333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Palmieri
Sep 01, 2022 -

Toyota of Turnersville responded

Hello! I appreciate you taking the time to share your feedback regarding your recent visit here at Toyota of Turnersville and would like the opportunity to discuss your recent service visit, in particular, the hubcaps. Can you please send your contact information to me? I look forward to hearing from you. Jason Lee Skinner General Manager Direct Line (856) 516-6410 jason.skinner@penskeautomotive.com

August 24, 2022

Servicing went smoothly and scheduling seamless and staff courteous and professional. I had a good experience with your service personnel. More

by sonny61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn
Aug 25, 2022 -

Toyota of Turnersville responded

Hello, we at Toyota of Turnersville, thank you for taking the time to leave a positive review. We are happy that our Service Team was able to schedule you and get your service done in a timely and effective manner. Please feel free to reach out to us if a need arises in the future.

August 07, 2022

Great service and customer service. Everyone was very professional. My car was ready at the anticipated time given. More

by Linda_s37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Huertas
Aug 09, 2022 -

Toyota of Turnersville responded

Hi Linda, Thank you for your high star rating. We're happy to see that your experience with our Service Department was excellent! We hope you continue to choose Toyota of Turnersville for all your automotive needs! Take care!

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