Toyota of Turnersville
Turnersville, NJ
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Stopped in last Saturday to get some suspension $ brake parts for my 2001 Camry and transmission fluid and filter for my sister-in-laws Scion tC. Long story short, I walked up to a deserted parts counter parts for my 2001 Camry and transmission fluid and filter for my sister-in-laws Scion tC. Long story short, I walked up to a deserted parts counter and tried to get someone's attention (&no they weren't closed.) Tried to get assistance from an ignorant receptionist who had nothing to offer me besides a smart xxx attitude and dirty looks (sounded & looked like she belonged "in da hood" instead of a professional place like a Toyota showroom) Finally I went back and knocked on the counter to try and get someone's attention and a guy with a shaved head and long brown beard (later found out his name was Sonny) stormed out of a side door and walked right past me like I didn't exist. That was the final straw. Went somewhere else, where they were more than pleased to accomodate me. I ended up spending $529 on the parts I needed and a few other things. Called and left a voicemail for the General Manager of Turnersville, and to their credit their parts manager, Jeff King, called me up to apologize for the way I was treated and asked for another chance. Very much appreciated and shows integrity on his end, but not likely. Sonny Boy really left a bad taste in my mouth with his conduct. Hopefully the lost sale that I gave to another dealer left one in his and he changes his attitude. More