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Toyota of Turnersville

Turnersville, NJ

4.8
581 Reviews

3400 Route 42

Turnersville, NJ

08012

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Showing 581 reviews

December 08, 2020

Replaced flat tire under warranty. Arrived without appointment and was taken in right away. Waited about an hour and tire was replaced at no cost. Brad was very helpful and accommodating. Very sat More

by Cj_millman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Fluck
Dec 09, 2020 -

Toyota of Turnersville responded

Thank you for the kind review! We are glad that Brad could take care of you and your ride. Please let us know if we can be of any further assistance.

December 05, 2020

I made a last minute appointment for an oil change and when I called I was given a few available times. I was in and out in approximately less then an hour More

by Ghaslett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Fluck
Dec 06, 2020 -

Toyota of Turnersville responded

Thank you so much for taking a moment of your day to share your feedback for the team. If there is anything further we can assist with in the future, please do not hesitate to reach out! See you at the next service milestone!

November 24, 2020

Kevin was awesome !!!He was very friendly and Kevin was awesome !!! He was very friendly and helpful. He answered all my questions and had my car finished on time as he promised. Highly recommen More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Nov 24, 2020 -

Toyota of Turnersville responded

Thank you for the excellent review, Kelly! We are pleased to see that Kevin's knowledge and expertise made you feel at ease and answered all your questions so satisfactorily. Please come back at any time.

October 13, 2020

You should have a short term return policy. I regretted my decision within 24-36 hours. But now I am stuck. People were nice but that policy should have at least a little flexibility. Sales & finance pe More

by Glmkmm1
Recommend Dealer
No
Employees Worked With
Michael Ragone
Oct 13, 2020 -

Toyota of Turnersville responded

Hello, ​ I am sorry to hear about your disappointment with the purchase of your vehicle. Given the opportunity, I would like to speak with you about your experience. Please email me at jason.skinner@penskeautomotive.com. Thank you, Jason Lee Skinner General Manager Direct Line (856) 516-6410 jason.skinner@penskeautomotive.com

October 12, 2020

Very accommodating and quick. David, my sales guy, was knowledgeable, friendly and patient while I took my time picking out my new vehicle. Thank You! More

by Srebechi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Delgado , Paul Garber
Oct 13, 2020 -

Toyota of Turnersville responded

Thank you for the great review! We are so pleased to see that David's knowledge and expertise helped you to find the perfect new vehicle! Congratulations on your purchase; we look forward to working with you again.

September 29, 2020

Both Chuck and Paul handled my Corolla purchase professionally. I needed to replace my Corolla IM due to an accident. They had me in and out of the dealership in a very short time. Chuck made sure More

by robart6353
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Garber, Chuck Gutleber
Sep 29, 2020 -

Toyota of Turnersville responded

Thank you for the positive review and rating! We are happy to know that you had a good car-buying experience with us and with the help of Chuck and Paul who provided great service. We value your business and we look forward to any future visits!

September 16, 2020

Credit scores were wrong . We should have received a better interest rate!! I feel the dealship stole another 1 point, plus we had to pay for a Lo-Jack security system we didn’t want I purchased other More

by lisafiordaliso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Delgado(5 star), Drew Markoe, Jason Lee Skinner, Sean Weaver, Andrea Miller
Sep 17, 2020 -

Toyota of Turnersville responded

Hi, I am sorry to hear about your disappointment in regards to your recent car-buying experience. Given the opportunity, I would like to speak with you about your experience. Please email me at jason.skinner@penskeautomotive.com. Thank you, Jason Lee Skinner General Manager Direct Line (856) 516-6410 jason.skinner@penskeautomotive.com

September 16, 2020

Good experience. Dan P. Was great to work with. What was unacceptable was my trade offer. $2500 for a car that sell for around $9000. I kept the car. I am being offered $5800 from other dealers and am not More

by carlo.andreoli
Customer Service
Recommend Dealer
No
Employees Worked With
Dan Palmieri
Sep 16, 2020 -

Toyota of Turnersville responded

Carlo, Although I am glad to hear that Dan was so great to work with, I am sorry to hear about your frustrations regarding your trade-in offer. Given the opportunity, I would like to speak with you about your experience. Please email me at jason.skinner@penskeautomotive.com. Thank you, Jason Lee Skinner General Manager Direct Line (856) 516-6410 jason.skinner@penskeautomotive.com ​

August 22, 2020

We always have a good experience at this dealership. Dan Palmieri is an excellent salesman. We have been dealing with him for years and he always looks out for our best interest. Kudos and thank you to Toy More

by Flyerscrazy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake was excellent. , Dan Palmieri
Aug 23, 2020 -

Toyota of Turnersville responded

Thank you for the great review. We will be sure to thank Dan and the rest of the team for providing you with excellent service. We look forward to working with you again.

August 17, 2020

This review is meant to give the dealership the highest possible rating. My salesman was Thomas Cossari and he was delightful. I wasn’t sure of the difference in the models and he explained everything in d More

by rbraude.rb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Markoe, Tom Cossari III
Aug 18, 2020 -

Toyota of Turnersville responded

Thank you for the wonderful feedback! We are truly delighted to know that you had a 5-star sales experience with us and with the help of Thomas and our team. We truly value your business and we hope that you enjoy your car. Welcome to the Toyota of Turnersville family!

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