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Toyota of Turnersville

Turnersville, NJ

4.8
581 Reviews

3400 Route 42

Turnersville, NJ

08012

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Showing 581 reviews

January 18, 2021

They took care of all my needs and were very professional and they followed up. The service department was well informed of my issue. Thanks More

by lee50g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Aiello
Jan 18, 2021 -

Toyota of Turnersville responded

Thank you for the five-star review! We are glad to know that you had a great experience working with our Service Department. Please let us know if we can be of any further assistance.

January 18, 2021

Great service, it was my first visit and I was totally impressed with their professionalism, safety and friendly staff I will definitely return for all my service needs More

by Kimbrodbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Nam
Jan 19, 2021 -

Toyota of Turnersville responded

Thanks for sharing feedback about your first visit with Toyota of Turnersville! We look forward to assisting you again next time with any service needs. Take care!

January 16, 2021

The salesman,Tom C,is one of the nicest person I’ve ever worked with while purchasing my Camry.The financial stuff was very nice to work with.I will recommend Tom and Toyota. More

by vkrodgers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Markoe, Tom Cossari III
Jan 17, 2021 -

Toyota of Turnersville responded

Thank you so much for taking the time to share your great feedback for Tom and congratulations on your Toyota Camry. We appreciate your recommendation so much and hope you have a wonderful day!

January 03, 2021

As a current Virginia resident I came back to my hometown, where Turnersville Toyota is located, to escape the pain-staking car-buying process in the urban setting. This was my 3rd dealer I attempte More

by TR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Bittner
Jan 04, 2021 -

Toyota of Turnersville responded

TR, thank you for taking the time to write a positive review! We're thrilled to hear Dan was able to help you find a great 1st new ride and was able to make your overall experience at our dealership great and straight-forward. If you ever need help with your new first vehicle, feel free to give us a call at Toyota of Turnersville!

January 01, 2021

Your Rep. wasn’t aware that all of the parts our vehicle needed weren’t in stock when he presented us with your mechanics findings. When we called him to ascertain the vehicle status, that’s when he informe More

by goldenlady1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Fluck
Jan 02, 2021 -

Toyota of Turnersville responded

Hello, I appreciate your feedback regarding the level of communication you feel you received over your repair. Given the opportunity, I would like to speak with you about your experience. Please email me at jason.skinner@penskeautomotive.com. Thank you, Jason Lee Skinner General Manager Direct Line (856) 516-6410 jason.skinner@penskeautomotive.com

December 29, 2020

Ozzie and Kevin always go above and beyond to make sure our service is done correctly and promptly! I trust their advise and the service they provide. More

by RSALVO24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin naessens
Dec 29, 2020 -

Toyota of Turnersville responded

Hi there, thanks for the kind words with Ozzie and Kevin. We appreciate your business and hope you consider us again.

December 24, 2020

Always pleased with knowledgeable and helpful service reps and outstanding service. I never feel pressured to have any work done. They explain what the problem is and give options. More

by sojerseyalc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Fluck
Dec 24, 2020 -

Toyota of Turnersville responded

Thank you for the kind review! We are glad that you always receive exceptional service from us. We look forward to your next visit here at Toyota of Turnersville.

December 21, 2020

Your service representative needs to be more polite and not to aggressive with his attitude!!!He didn’t help check for discounts for me and had a rude attitude! I spoke to a sale manager about him!!! More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Fluck
Dec 21, 2020 -

Toyota of Turnersville responded

Angel, I appreciate your feedback regarding the level of customer service received. Given the opportunity, I would like to speak with you about your experience. Please email me at jason.skinner@penskeautomotive.com. Thank you, ​ Jason Lee Skinner General Manager Direct Line (856) 516-6410 jason.skinner@penskeautomotive.com

December 13, 2020

Excellent service at Toyota Turnersville! Toyota service provided me a Saturday appt right away which is the day I needed. As soon as I arrived I was greeted and directed to a service agent who took care of More

by Kimberlywyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Junk, Lou Schiavo, Brad Fluck, Sam Aiello, Jim Hitchens
Dec 14, 2020 -

Toyota of Turnersville responded

Kimberly- it sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review! We are thrilled to hear Sam, Brad, Jim, Joe, and Lou went above and beyond to assist you with a high level of customer service throughout the process. We greatly appreciate your positive feedback, and we are looking forward to taking care of your auto needs for years to come!

December 10, 2020

Always a pleasure to have my car serviced with Brad xxxxx as my agent. He explains all options clearly and you never leave with any surprises. Would not go anywhere else for service. And Bill Cirucci is als More

by Jane S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fluck, Bill Cirucci
Dec 11, 2020 -

Toyota of Turnersville responded

Thanks for the great review! Both Brad and Bill are always happy to assist you. Please let us know if we can abe of any further assistance.

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