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Toyota of Turnersville
Turnersville, NJ
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I choose to get my car serviced at the dealership because I understand the importance of vehicle maintanence and I plan on keeping my car. However I do not like that fact that I feel pressure and upsell on i I understand the importance of vehicle maintanence and I plan on keeping my car. However I do not like that fact that I feel pressure and upsell on items that are not necessary at the time. I was there yesterday and thought I opted in for one service and was charged for the one I didn’t want done. I didn’t realize until I looked at the bill when I got home. So many were presented to me at one time it was a bit overwhelming and confusing. I also did further research and one of the services that usually takes place at 50,000 miles, I was getting told it was essential at 35,000. Even the tech working on my car admitted he did his at 50,000 miles. He was at the service desk when I went up to ask why it was taking an hour for a tire rotation. Some of the service writers do not cause unwanted pressure but some do. Moving forward Im going to start asking for the one I am most comfortable with and if he is working the day of my service. Or I’ll just start getting my car serviced at the Vineland location where I bought it. More
I called the dealership and requested to see the manager, they were very pleasant and put me in touch with Bill Cirucci. Made an appointment with him he was a pleasure to deal with very helpful. I dealt wi they were very pleasant and put me in touch with Bill Cirucci. Made an appointment with him he was a pleasure to deal with very helpful. I dealt with the same person for years she relocated to Florida and I was lost without her. But I found Bill thank God he was excellent. I will give him 10 Stars why stop at 5. I would refer him to all my family and friends. He made sure I got what I wanted and even after I left the showroom with my card a week later he was still helping me with my phone in the car. SO SO NICE GREAT GUY. More
Great in every respect! Bill Cirucci goes out of his way to make the best deal possible for you!! A very nice and down to earth guy! Truthfully I wouldn’t go anywhere else! Bill Cirucci goes out of his way to make the best deal possible for you!! A very nice and down to earth guy! Truthfully I wouldn’t go anywhere else! More
I have been working with Bill for almost a decade now, and we recently financed two more vehicles. Bill is a man of integrity and his level of expertise, especially in this market, is second to none. He i and we recently financed two more vehicles. Bill is a man of integrity and his level of expertise, especially in this market, is second to none. He is always transparent, honest, and upfront about pricing and goes above and beyond to be sure you're going to be happy with your investment. I highly recommend working with him and his team at Toyota of Turnersville - you won't be disappointed! More
The service department was wonderful. Had a problem with my daughter’s vehicle while I was out of town. They were most helpful and assured me she would be seen quickly. They stayed true t Had a problem with my daughter’s vehicle while I was out of town. They were most helpful and assured me she would be seen quickly. They stayed true to their word and called me every step of the way! Just outstanding service that is rarely seen today! More
My long time Toyota dealer, Bill Cirucci, got me an excellent lease deal. He worked with me to get me into a vehicle that meet my preferences. excellent lease deal. He worked with me to get me into a vehicle that meet my preferences. More
Very positive service experience. Online appointment process was easy to use. Cost was reasonable and the service writer did not push unnecessary services. Online appointment process was easy to use. Cost was reasonable and the service writer did not push unnecessary services. More