Toyota of Turnersville

Great buying experience from beginning to end. In fact I’ve referred six family members to them and numerous friends over the years that have all purchased and have had told me they loved their salesman I’ve referred six family members to them and numerous friends over the years that have all purchased and have had told me they loved their salesman and glad they listened to me and took the warranty service. They have made their money back from one flat tire!! The salesman’s were Chuck and Clinton both personable and work for the customer. Paul in finance helped them navigate all the things they needed. Great and wonderful customer service before and after the purchases!!!! More

This is the second vehicle I have acquired from Toyota a Turnersville. I cannot recommend or praise them more highly. If you want a salesman who actually keeps in touch with you and gets you the best deal Turnersville. I cannot recommend or praise them more highly. If you want a salesman who actually keeps in touch with you and gets you the best deal possible, then Patrick Kelly is your man. They are first rate and once you deal with them, you will realize what you thought was good customer service from other dealerships wasn’t even in the same league as Toyota of Turnersville! More

The dealership itself is decent. There seems to be a lack of communication between employees/departments, but otherwise manageable to deal with. The service department is mostly horrible. I have brought my v of communication between employees/departments, but otherwise manageable to deal with. The service department is mostly horrible. I have brought my vehicle in for regular maintenance with additional areas of concerns that have not yet been addressed on the first visit. The first time, I waited 3+ hours for a simple tire rotation and was the only person in the waiting room not to be updated about the status of the service (they knew I would be waiting). Twice now, my report has stated "unable to duplicate problem", but yet said problem occurs within 5 minutes of having it off the lot. This time, I picked up my vehicle after regular maintenance (which includes a multi-point inspection including fluid levels, according to my service report) and within two weeks of it being serviced, I am receiving messages about low fluid levels. The service writers are typically pleasant to deal with, but they are not the best communicators. I had a really pleasant experience with Kevin Naessens. He was on top of updates and advocated for me when I was adamant about a drivability problem that the mechanics couldn't seem to duplicate. Otherwise, I have yet to be impressed after a handful of visits and service experiences here. More

Decided to check them out since I had a less than stellar experience at Liberty. Customer service was top notch. The folks I dealt with were highly professional. Will be take my car here from here on out. experience at Liberty. Customer service was top notch. The folks I dealt with were highly professional. Will be take my car here from here on out. More

Quick service, made sure I left with what I needed. Also gave me fasteners that were needed from a previous service.Accurate with estimated waiting time. gave me fasteners that were needed from a previous service.Accurate with estimated waiting time. More

Left the truck the night before. They texted/called me every step of the way. I knew approximately when the truck would be ready. All the paperwork was ready when I got there. every step of the way. I knew approximately when the truck would be ready. All the paperwork was ready when I got there. More

They scheduled me to have repairs done to my vehicle due to a recall. It was at a good time for me and it was free of charge. An additional service, a needed oil change, was a bit pricier than it used to be to a recall. It was at a good time for me and it was free of charge. An additional service, a needed oil change, was a bit pricier than it used to be. All of my fluids were topped off. The serviceman, Dennis Nam, was very accommodating and courteous. The work requested was completed earlier than I expected. And I received a free car wash which my car desperately needed. More

Easy scheduling process. Professional handling. Clean and comfortable environment. From the moment I called to schedule my service appointment until the time I left the dealership, I had a very satisfying ex comfortable environment. From the moment I called to schedule my service appointment until the time I left the dealership, I had a very satisfying experience. More

Outstanding Service Advisor in Mr. BRAD xxxxx. Very knowledgeable, very sharp, very trusted that Mr. BRAD xxxxx. Timely and easy to understand he really knows automotive needs. knowledgeable, very sharp, very trusted that Mr. BRAD xxxxx. Timely and easy to understand he really knows automotive needs. More

Service is fantastic. Everyone is very friendly and helpful and they go above and beyond to help with any questions or issues I have. I like being able to leave my car for service, go shopping and rece helpful and they go above and beyond to help with any questions or issues I have. I like being able to leave my car for service, go shopping and receive a text or call from Toyota for anything that needs to be approved or they let me know when service is complete. Great service and people. More