3,638 Reviews of Toyota of Tampa Bay - Service Center
Never again will I go there to service my vehicles I have purchased and serviced 3 vehicles with Toyota of Tampa Bay in 6 years. Never did I ever have to wait 1 hour and 45 minutes for an oil change a I have purchased and serviced 3 vehicles with Toyota of Tampa Bay in 6 years. Never did I ever have to wait 1 hour and 45 minutes for an oil change and tire rotation. And that’s having a 6pm appointment on a weekday! If I had not gone looking for my vehicle I doubt anyone would have come looking for me! Oh and after speaking with the Service Manager (who was very nice I must say) to let him know if my disappointment amazingly for the FIRST TIME ever I didn’t get my email requesting to rank their service! A coincidence?! I wonder! They lost my business!!!! More
Service Ms Matos is friendly, professional, helpful, makes you feel like she’s concerned for you and that you are pleased with the service you got. Ms Matos is friendly, professional, helpful, makes you feel like she’s concerned for you and that you are pleased with the service you got. More
Awesome place I've bought alot of vehicles from this dealership and have them serviced there. I've never had an issue or problem . It's a great place. I've bought alot of vehicles from this dealership and have them serviced there. I've never had an issue or problem . It's a great place. More
21000 mile service Faye and Maria were great to work with. They were friendly and took the time to explain things to me and they delivered on what they said they would Faye and Maria were great to work with. They were friendly and took the time to explain things to me and they delivered on what they said they would do. More
Car maintenance I've been servicing my car at Toyota of Tampa Bay since 2000. They're always friendly and helpful. I never connected with anybody til I met Norman Vas I've been servicing my car at Toyota of Tampa Bay since 2000. They're always friendly and helpful. I never connected with anybody til I met Norman Vassell. He's an amazing people person-service consultant. Very professional, respectful and knowledgeable (even on older models). He makes me feel comfortable asking questions and takes time to explain details. Always honest what needs to be done and what I don't have to worry about it. I go out of my way to schedule appointment on his day. Hope he's going to be there for a long time. We need more people like him with his uplifting attitude. Thank you Norman... More
Oil change done in timely manner . Communicated issues when oil change done to make sure I had a chance to fix any other issues. Will use again. . Communicated issues when oil change done to make sure I had a chance to fix any other issues. Will use again. More
Great service visit The service dept at Toyota Tampa Bay provided prompt and courteous service for my Tundra. The work was finished faster than planned. Very clean shop a The service dept at Toyota Tampa Bay provided prompt and courteous service for my Tundra. The work was finished faster than planned. Very clean shop area and customer waiting area. More
Great customer service Mr. Fuller was very attentive and gave very professional service and advice every time I visit the dealership he has always been Pleasant and courteou Mr. Fuller was very attentive and gave very professional service and advice every time I visit the dealership he has always been Pleasant and courteous thank you for great service I bought my SUV at this dealership and for the past 4 years every time I had the chance to be served by him it has always been a great experience More
Excellent service Brandon was the service manager who kept in touch with me via phone and text while my Tacoma was being worked on. Madison was super helpful in ensu Brandon was the service manager who kept in touch with me via phone and text while my Tacoma was being worked on. Madison was super helpful in ensuring all of my needs were met at checkout and after I got home. Thank you More
Great customer service Customer service is great. Friendly personnel who try their best to get you in and out as soon as possible. Have been pleased with Toyota of Tampa Bay Customer service is great. Friendly personnel who try their best to get you in and out as soon as possible. Have been pleased with Toyota of Tampa Bay since we bought our vehicles from them in 2013. More