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Toyota of Tampa Bay - Service Center

Tampa, FL

4.6
3,751 Reviews

3,751 Reviews of Toyota of Tampa Bay - Service Center

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February 12, 2020

I did not purchase my car at this dealership but, after dealing with their service department, I will definitely be buying my next car there. Absolutely perfect! More

by Lori
Recommend Dealer
Yes
Employees Worked With
Mersadis Tuttle
February 11, 2020

Great service and courteous staff. Scheduling is easy. Service representative explained what was needed and got my okay prior to starting the work. I recommend this dealership! More

by bevgriffiths
Recommend Dealer
Yes
Employees Worked With
Norman
January 19, 2020

Very customer focused. They make you feel special and have time to answer questions. The work is always top quality, completed as efficiently as possible, and they pro ide More

by Frequent Flyer
Recommend Dealer
Yes
Employees Worked With
Service & Clerical
January 08, 2020

Angel was very nice and explain my bill for me. Pleased with the service. I did not like the fact that I was called to tell me my car was ready. I was sitting there and someone could have come to get me. N More

by Jsantman
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 14, 2020 -

Toyota of Tampa Bay responded

Thanks for letting us know what we could've done better and what we got right. We hope that next time you visit us, we prove to you that we're committed to improving. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 08, 2020

Went to Toyota of Tampa Bay for a routine oil change and my advisor was Joshua Fuller. Josh was friendly and informative. Thank you for the complimentary car wash. More

by Chadhimself
Recommend Dealer
Yes
Employees Worked With
Josh Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Toyota of Tampa Bay responded

Chad, thanks so much for your amazing review!

January 04, 2020

Great dealership. Elga; class A; deserves a raise. Wonderful! She would be one of the top reasons to return. Very professional. Keep her and realize what she brings to the dealership. More

by aweav1972
Recommend Dealer
Yes
Employees Worked With
Elga Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Toyota of Tampa Bay responded

Thank you very much for your excellent review! We're very proud that Elga earned such high praise.

January 03, 2020

They had good customer service when I went to return the They had good customer service when I went to return the rental and pick up my car. Luis was really nice. He was extremely helpful and informative ab More

by widawida
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 06, 2020 -

Toyota of Tampa Bay responded

Thank you for the great review!

December 30, 2019

My service advisor Brandon was incredibly helpful in relaying needs of my vehicle and giving me a good deal on the repairs. Even my cashier Kimaney was helpful. Toyota Gregg is a blast ( have your pictu More

by Chicken123
Recommend Dealer
Yes
Employees Worked With
Brandon, Kimaney and Gregg in service
Dec 31, 2019 -

Toyota of Tampa Bay responded

Thanks so much for your awesome review! We appreciate your business!

December 23, 2019

Kimaney, Very Professional and Kind! Norman is Always very Professional, knowledge and Kind to Everyone at all times. Please Thank them for me. Thanks Toyota More

by Fsexyred2004
Recommend Dealer
Yes
Employees Worked With
Abraham Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimaney; Very Professional and Kind!
Dec 26, 2019 -

Toyota of Tampa Bay responded

It's great to hear our team made your visit a breeze -- thank you!

December 17, 2019

Don't care for sales people talking to me about trading my vehicle while mine is being serviced. In person or calling me on the phone. More

by dfcbw401
Recommend Dealer
Yes
Employees Worked With
Johnny
Dec 17, 2019 -

Toyota of Tampa Bay responded

We apologize that your visit wasn't all that it should've been. We see that overall, you gave us a high rating and we hope that means that besides this issue, you had a positive experience with us. We're grateful for your feedback and would always welcome an email if you have anything more you'd like to share with us. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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