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Toyota of Tampa Bay - Service Center

Tampa, FL

4.6
3,644 Reviews

3,644 Reviews of Toyota of Tampa Bay - Service Center

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March 28, 2019

Outstanding Customer Service Been going to ToTB for years. Savanna friendly service, is why my family this year brought 4 Toyota this year. There is always a hello and family feel More

by Hurricanes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Caivano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Alan Brodsky
Mar 29, 2019 -

Toyota of Tampa Bay responded

That's great to hear! Thank you so much for being our long time customer and also for your stellar review!

March 26, 2019

Excellent service and Customer Care Excellent service and great Customer care. I really appreciate the time and patience taken to help me find the vehicle that was the right fit for me. More

by PlanetEarth1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Machia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Eimar , Ammar Al-Aghawani, Jordan Kripas, Chase Murray, Ayman Abouelsoud
Mar 28, 2019 -

Toyota of Tampa Bay responded

Thank you so much for your full five stars!

March 25, 2019

Great .repairs were done in less than two hours. Customer service was efficient Courteous and timely.I was thoroughly informed regarding what was being done More

by Merry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman vassell
Mar 26, 2019 -

Toyota of Tampa Bay responded

Thanks for your full five stars!

March 23, 2019

Efficient I would come back again & again because of their customer service! Everyone was friendly and helpful. I called and they wete able to get me an appoint More

by 4runner04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kipling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elga Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Walkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Viray, Nate Cook, Joe Trozzo
Mar 26, 2019 -

Toyota of Tampa Bay responded

That's certainly great to hear -- thank you so much for the stellar review!

March 22, 2019

Very good! The staff had a good positive attitude. The convenient facilities helps in the waiting time. I really like the privacy of the upstairs lounge. The scr More

by pmusuarez90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elga Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Toyota of Tampa Bay responded

It's great to hear that you were pleased with your visit from beginning to end. Thanks for the great review!

March 17, 2019

Excellent The service was fast and they did an excellent job. There are Spanish speaking staff in case you need help in Spanish. I recommend it. More

by AlejoPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALINA
Mar 21, 2019 -

Toyota of Tampa Bay responded

Thanks for letting us know you had a great visit with us!

March 17, 2019

Great service Special thanks to talon craft for his great service he went out of his way to order the dash that was in recall and made it easy for me to get the ser More

by Lugo722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Talon craft
Mar 21, 2019 -

Toyota of Tampa Bay responded

Thanks so much for the great review!

March 16, 2019

Great service and not a long wait Great service Angel was very pleasant and gave me updates on my vehicle while I waited. Customer service is amazing Aliza was very nice and sweet. More

by Renee2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 21, 2019 -

Toyota of Tampa Bay responded

Thank you so much for your fantastic review, Renee!

March 13, 2019

My Toyota of Tampa Bay Review My experience wit the Sales Dept and Cashier today was a good experiences from start to finish. My windows were tinted and looks really nice. The cash More

by LadyHawk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talon Craft. Paola (Cashier), Nelson Torres
Mar 21, 2019 -

Toyota of Tampa Bay responded

Thank you for such a wonderful review! We appreciate it!

March 11, 2019

worst experience ever. Service adviser name Tori very unproffesional! I will never bring my car again here. I just came from Toyota Stadium on Dalemabry and they are the bes More

by PNI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tori Krupiak
Mar 12, 2019 -

Toyota of Tampa Bay responded

We apologize if our customer service wasn't all that it should've been. Jacin Hogeland, our Service Director, would like an opportunity to speak with you about your issue. Please reach out to him directly at 352-650-2019. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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