Toyota of Tampa Bay - Service Center

A ling day at Toyota Started with appt., at 7:30 at Toyota. Maintenance and a few concerns. Josh Fuller went over all problems with prices and time needed. Offered me an u Started with appt., at 7:30 at Toyota. Maintenance and a few concerns. Josh Fuller went over all problems with prices and time needed. Offered me an uber ride as it was estimated job would take until 3:00. I have a disabled adult daughter and need the car for her transportation so I chose to wait. Both Josh and Kia the cashier were patient, and kind when my impatience and boredom kicked in. They were themselves calm and cheerful during their long day as well. Prices are very high, labor and parts. Spent over $2,000, should have offered me lunch. More

100% good thank you very much for elga matos very kind a service of exlence 100% for you elga and thank you very much y muy see you nex time thank you very much for elga matos very kind a service of exlence 100% for you elga and thank you very much y muy see you nex time More

Convenient & customer oriented I’ve gone to other dealers in the Tampa area & prefer Toyota of Tampa Bay best because they are convenient, offer good prices and have good service I’ve gone to other dealers in the Tampa area & prefer Toyota of Tampa Bay best because they are convenient, offer good prices and have good service More

August 6th service Had my daughter’s car towed to Toyota of Tampa Bay around 8pm on a Monday evening and the repairs were completed by 9:45pm (starter and timing belt re Had my daughter’s car towed to Toyota of Tampa Bay around 8pm on a Monday evening and the repairs were completed by 9:45pm (starter and timing belt replacement). A great convenience of having auto repair service at “off peak hours”. More

Excellent Service Awesome service from Elgar and David . Always professional.. whenever you need honest and great service come in and see these friendly people and know Awesome service from Elgar and David . Always professional.. whenever you need honest and great service come in and see these friendly people and know you will be treated right. More

Madison was polite and friendly. Madison was very friendly and so helpful. I like that she was very polite and explained what I was signing. She is fast so no waiting. Madison was very friendly and so helpful. I like that she was very polite and explained what I was signing. She is fast so no waiting. More

Great customer service, lots of smiling faces! Great customer service, Mandi was excellent and smiling! Keep up the awesome work! I highly recommend coming here and getting your car serviced. Love Great customer service, Mandi was excellent and smiling! Keep up the awesome work! I highly recommend coming here and getting your car serviced. Love the Uber service too! More

Courtesy with very exceptional manners for customers. Service and staff are superior to care of customer. However, customer waiting area is not up to par with chairs that are ripped and very uncomforta Service and staff are superior to care of customer. However, customer waiting area is not up to par with chairs that are ripped and very uncomfortable. More

Friendly but Poor quality Although the service worker was pleasant and courteous, my experience was not that great. I brought my car in to have my air conditioner fixed. My car Although the service worker was pleasant and courteous, my experience was not that great. I brought my car in to have my air conditioner fixed. My car was held up for a week, due to miscommunication by the service worker, then a part had to be ordered last minute. Also, due to the holiday falling in the middle of the week delayed progress too. When I got my car back, it was dirty! My leather interior was filthy, there were small cracks in my dash. Another thing that really made me upset, is my battery was taken out of my car and replaced without my consent with a "toyota battery", and it died the next day. I know the battery wasn't the one I brought in, because my car did not have a Toyota battery. My car is 10 years old! My AC works- but I will never allow Toyota to do major work on my car again. Oil changes only.... Like I said friendly and courteous customer service... but poor quality work. More

No longer a fan.... done I purchased my 47k vehicle from this dealership brand new back in 2012.... Matt my salesman was top notch... not what I expected in a car salesman.. I purchased my 47k vehicle from this dealership brand new back in 2012.... Matt my salesman was top notch... not what I expected in a car salesman... he was so honest.. and to this day would buy another car from him. What happened !!?! What has happened to this dealership shop..?!?! I am not going to tell u all the instances in this text but this experience today just coming in for a “routine” oil change has made me realize either there is a different General Manager or someone has sold there sole to the devil...NOT but a shell of of the dealership and their integrity I felt is here at the present. It is gone and I am sad to say I have come to the realization .... not like it used to be... and I am gone. More