2,913 Reviews of Toyota of Tampa Bay - Service Center
Rav4 Purchase I originally went in for service of my 07 Avalon, and Josue Lopez kept me informed throughout that process - excellent service! While waiting for the I originally went in for service of my 07 Avalon, and Josue Lopez kept me informed throughout that process - excellent service! While waiting for the repairs, Mohamed met us and showed us new Avalons and Rav 4s, at our request. He offered me a deal too sweet to pass up so we bought a new 2015 Rav 4. He is an excellent salesman and explained all the key features of the vehicle. When we got to Finance, Franklin Millan also took great care of us and gave us a deal on financing and added maintenance. Through it all he was professional and courteous. He did a great job! Those three employees should be employee of the month for their respective areas! Great dealership! More
Please save yourself the headache! BOOOOOOO! Worst service in maintenance/repair and I can say that even though my service was free. Still not worth it. They should be paying us to ha BOOOOOOO! Worst service in maintenance/repair and I can say that even though my service was free. Still not worth it. They should be paying us to have to endure their "service". More
terrible service department In July 2014, I purchased a brand new Toyota Corolla Sport and since day one I have had issues with the driver side window. when I call to schedule an In July 2014, I purchased a brand new Toyota Corolla Sport and since day one I have had issues with the driver side window. when I call to schedule an appointment to bring my car in I was told that my car was under warranty and the window could absolutely be fixed. I returned to the dealership on several occasions to have the window fixed. .it was never fixed. And on my forth and final visit to this dealership, I was told that my window gasket had "worn out" and was not fixable under my warranty even though my car is less than 12 months old!! The service professionals ( or "unprofessionals" -I'll call them) told me that "ALL car window gaskets eventually wear out" and that this would eventually happen to ALL of the windows in my BRAND NEW COROLLA SPORT. I am certain that I was being lied to by the service department that was either 1. too cheap to fix my vehicle or 2. did not possess the know-how or expertise to fix the window so they decided to tell me that my car window gaskets had worn out, even though I've had several Toyota vehicles prior to this one and the window gaskets did not wear out I'm extremely disappointed by the service, or lack of, I received today at this dealership. I will never step foot at Toyota of Tampa Bay on Fletcher Ave ever again...I'd advise you to do the same!! More
Service Is getting better, but they should kept some of the excellent service attendants, including the Senior Service attendants. They need to expedite the Is getting better, but they should kept some of the excellent service attendants, including the Senior Service attendants. They need to expedite their service attendance. Overall they are good in my book and they treat me as a VIP. I do miss the complementary food, which they should still give to the VIP clients. Hooah! Retired SSG Dennis Rodriguez Esteban More
Great customer service. Went in for an oil change on my 2011 Tacoma, and ended up trading it in for a 2014 Tacoma and Miki helped me get a great deal. The service center is g Went in for an oil change on my 2011 Tacoma, and ended up trading it in for a 2014 Tacoma and Miki helped me get a great deal. The service center is great, Nicholas Drummond always provides me with exceptional customer service. Only Toyota dealership I'll goto. More
Clean work area and customer lounge., Toyota of Tampa Bay goes out of their way to make us comfortable while waiting for out vehicle. We drive 20 miles to have our service done there because we trust the se goes out of their way to make us comfortable while waiting for out vehicle. We drive 20 miles to have our service done there because we trust the service will be performed to our satisfaction. We have bought two Toyotas at Toyota of Tampa Bay and wil most likely buy another next year. More
Dave always provides the best advice and service recommendations for my 2005 4Runner. Together with his mechanic Devan, they keep my 4Runner running in tip top shape. Great service, and great team.. recommendations for my 2005 4Runner. Together with his mechanic Devan, they keep my 4Runner running in tip top shape. Great service, and great team..! More
Hylon provided excellent support and issue with my car has been resolved... outstanding customer service. I received a great rate on a loaner car and return process was seamless has been resolved... outstanding customer service. I received a great rate on a loaner car and return process was seamless More
Service was excellent and finished quicker than I expected. Received a massage as I waited. Mike Sosa was particularly helpful and wouldn't accept a tip. expected. Received a massage as I waited. Mike Sosa was particularly helpful and wouldn't accept a tip. More
Greeted quickly and worked started promptly.Nice lounge and David came to tell me my 4 runner was ready in a timely manner.Check out was quick and when I walked to the door my 4 runner was there. Thanks, and David came to tell me my 4 runner was ready in a timely manner.Check out was quick and when I walked to the door my 4 runner was there. Thanks, Don More