Toyota of Tampa Bay - Service Center

Always prefer my Highlander to be serviced here. Toyota parts and Toyotas service is provided. Toyota parts and Toyotas service is provided. More

Austin Carr consistently provides outstanding customer service by addressing all issues brought to his attention. He includes me in a visual inspection of work performed showing me how work performed corr service by addressing all issues brought to his attention. He includes me in a visual inspection of work performed showing me how work performed corrected the problems. Kudos. More

Emeril was very friendly, helpful, and great at communicating. My service was done within an hour, and the process was super straightforward. communicating. My service was done within an hour, and the process was super straightforward. More

Jarrod Thorman is the absolute BEST at what he does for Toyota. In this day, he is who any corporation would want representing them. He has never failed in providing the service, information and schedule o Toyota. In this day, he is who any corporation would want representing them. He has never failed in providing the service, information and schedule of time of completion on any work that has been performed on my truck. More

Had no idea I was looking at a $1,000+ bill and when Vincent called (with his Spanish accent making it very difficult for me to understand as he flew through whatever explanation he gave) I still did no Vincent called (with his Spanish accent making it very difficult for me to understand as he flew through whatever explanation he gave) I still did not understand. I did not understand what was involved with the Engine Maintenace Required. Additionally, the material on the back of the back seat is disintegrating and he did not really seem impressed when I kept showing him how all of the metal from the back seat is exposed in this $40,000 car of mine. Finally he told me (again in his brisk Spanish accent) that "they said the back seat is broken underneath and has to be taken out and it will be $224.00 just to do that before they can determine what to do." I asked how they could determine that the seat was broken underneath and what does that have to do with the deteriorating fabric. I paid for leather seat upgrade and cannot imagine this material. I think the material had to be defective because I don't think a lot of people are complaining about such a thing or people would not be buying Toyota cars. Very very unimpressed and upset. I don't think I will be coming back. I never had a problem with Gina, or Josh -- I think I deserved much more -- he should have gotten the service manager to speak with me if he was unable. He wasn't even able to process the Toyoto charge card and a college had to do it for him and that person did it immediately. Not sure I will be back after over 30+ years with Toyoto. More

Always Harvey Mondragon does great service on my Toyota . May God bless him and his work! May God bless him and his work! More

I come to Toyota of Tampa Bay because of my service provider Norman, I feel safe in my RAV4 while driving on the highway in state and out of state. provider Norman, I feel safe in my RAV4 while driving on the highway in state and out of state. More

My experience with Gian was great. He was very friendly and communicated with me throughout my appointment. My vehicle was completed under an hour. He was very friendly and communicated with me throughout my appointment. My vehicle was completed under an hour. More

He has excellent customer service. He explained everything very well to me. I was satisfied and left happy. He explained everything very well to me. I was satisfied and left happy. More

My service rep, Emeril was very kind, understanding, and professional! All the work was completed quickly, and he even, at my request, gave me a recommendation for a place to have lunch! professional! All the work was completed quickly, and he even, at my request, gave me a recommendation for a place to have lunch! More