Toyota of Tampa Bay

Quick and easy John Weicherding provided me with the best possible customer service. The whole process took less than 2 hours from the time I walked in to the tim John Weicherding provided me with the best possible customer service. The whole process took less than 2 hours from the time I walked in to the time I drove off in my "new to me" vehicle. I had to drive over an hour to Toyota of Tampa Bay and would do so again after my experience. More

Outstanding service and accommodations John Weicherding was a great help in our search for a quality used vehicle for our sons. We couldn't be happier with our Toyota Highlander and look f John Weicherding was a great help in our search for a quality used vehicle for our sons. We couldn't be happier with our Toyota Highlander and look forward to many years of driving the vehicle. Highly recommend this dealership for your vehicle buying needs. More

Service Is getting better, but they should kept some of the excellent service attendants, including the Senior Service attendants. They need to expedite the Is getting better, but they should kept some of the excellent service attendants, including the Senior Service attendants. They need to expedite their service attendance. Overall they are good in my book and they treat me as a VIP. I do miss the complementary food, which they should still give to the VIP clients. Hooah! Retired SSG Dennis Rodriguez Esteban More

very smooth and pleasant buying experience We are very pleased with our purchase! John Weicherding listened to our needs and did a wonderful job in locating a great vehicle and completing the p We are very pleased with our purchase! John Weicherding listened to our needs and did a wonderful job in locating a great vehicle and completing the paperwork in an easy manner. Dave in finance was fun to work with...love his coloring board! More

Alan Brodsky....the best.....Thank you! The car buying experience can be a real stressful experience, but not so if you are lucky enough to work with Alan Brodsky. He delivers first rate s The car buying experience can be a real stressful experience, but not so if you are lucky enough to work with Alan Brodsky. He delivers first rate service from the first hello to the time you drive off the lot with your new ride. The communication and expertise with which Alan handles a sale is top rate. This is the third time Alan has helped my family purchase a vehicle. Alan's service doesn't end with the sale....he makes himself available for any questions or concerns you may have to get the most of of your purchase. I guess it is best said...Thank you Alan! More

Really, kinda like dealing with family! We bought our second Camry from this Dealer, and we'll go back again. Alan Brodsky has always been professional, and yet delightful to deal with. He We bought our second Camry from this Dealer, and we'll go back again. Alan Brodsky has always been professional, and yet delightful to deal with. He really cares about the car buying experience. And I'm serious, he and the crew are like family. More

Exceptional Service We purchased our 3rd Toyota from this dealer and Allan Brodsky was our salesman for the 2nd time. Thank you Allan for making our experience painless We purchased our 3rd Toyota from this dealer and Allan Brodsky was our salesman for the 2nd time. Thank you Allan for making our experience painless and quite enjoyable. Look forward to seeing you again in three years when we make our 4th purchase. You and the business manager provided Exceptional service. More

Very unpleasant experience I have bought several cars from Toyota dealers( others than Tampa bay) and thus far this is the worse dealership . Matthew Mackowiak was very rude and I have bought several cars from Toyota dealers( others than Tampa bay) and thus far this is the worse dealership . Matthew Mackowiak was very rude and rushing things up while salesman were negotiating the price with us. Finance department tend to lie their customers and then calls you to apologize on behalf of Toyota family. They don't protect you information, I had an appointment and the employee had some other costumer's information on his desk with addresses and social security numbers uncovered. Advise: Train your employees with the accurate information. More

Another great buying experience. Thank you Alan! This is the fourth car our family has bought at Tampa Bay Toyota. Alan Brodsky has been the salesman each time, and each time he has provided an outst This is the fourth car our family has bought at Tampa Bay Toyota. Alan Brodsky has been the salesman each time, and each time he has provided an outstanding, quality experience. We shopped carefully for our 2015 Prius and visited several other dealerships, but we came back to Tampa Bay. Alan said he would meet or beat the competition, and he did it. The whole buying experience was no pressure, and we were given the attention we needed when deciding on a major purchase. The great buying experience with Alan has made us repeat customers. The excellent quality of the follow up scheduled maintenance service is impressive and was also a factor in choosing Tampa Bay Toyota. More

Worst Customer Service Ever!!!!!!! Last week I have purchased a brand new Toyota Camry 2015 XLE from dealership, trust me that was the worst experience of my life.I am not at all happy Last week I have purchased a brand new Toyota Camry 2015 XLE from dealership, trust me that was the worst experience of my life.I am not at all happy with the service, They sold us a damaged car.The car was having a dent on front bumper + scratches on the guard. Either they did it deliberately or they missed it but anyways they should have checked the car before delivery and it was a bad miss from them. When I showed them the dent, they were not ready to accept the mistake instead trying to tell me that I must have hit the car somewhere and its not dealership responsibility anymore.To my surprise, I never expected this kind of a behavior immediately on the 2nd day of the sale. Fortunately I had a photo which I took at showroom to prove them that they sold me the damaged car but this is purely unprofessional where you do not even listen to customer and I had to show them the proof. When I asked,how can I go home now as the car was taken to collision center, the answer was I need to take a cab....seriously!!!!after buying a new car and fault at their side, they even did not had a courtesy to provide me rental....how bad is that..... disgusting!!!!! I am too annoyed with this, they do not care for customer service.....I do not trust them anymore... More